Why do the national lottery send you the tease email knowing you can’t find out what you’ve won?

52 replies

Probablynotamillionaire · 29/10/2022 03:20

FWP I know, and obviously deep down I know I’ve won £2.70 or maybe a fiver if I’m lucky… but why oh why do the national lottery send you an email after midnight telling you that they have ‘good news about your ticket’ knowing they won’t allow you access to your account to see what you’ve actually won if you bought the ticket online? I know there’s probably a really special email if you’ve won big but why the big tease?

OP posts:

Ekátn · 29/10/2022 05:59

This made me laugh because me and a colleague have had this conversation recently.

Both of us have been in the position where we got up early, checked our email them Couldn’t access the app to find out how much.

I did it the other week that prompted the discussion. Now both of us refuse to check email until later if we have a ticket.

Like you say, deep down you know it’s a small amount but you can’t help thinking it could be the big one.

ReginaTheEvilQueen · 29/10/2022 05:43

Oh I hate this too! Its like they want to troll you on purpose 😂 mind you if i got an email saying i had won £3 million or whatever id probably think it was a scam and ignore it, by forcing me to log in to my lotto account to check my prize amount it means I wouldn't be able to ignore it and potentially miss out on a big win, having said that as any amount under 5k (i think it is) is auto paid into your bank, it would be nice if for those amounts they could just tell you

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