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Help!!!! I've been scammed on Vinted, what can I do now???

52 replies

Usernamemommy · 04/07/2022 10:34

I am so upset!!! I bought a perfume but obviously it was local pick up. I messaged the seller if she could send it to me as I probably won't be able to pick up. She said no problem she'll send it in the next day. She provided me a tracking number (on Thursday) and it's still says it's despatching to Royal mail. So the seller still not sent it. The 2 days window now is over and the user is blocked from the site. So I'm pretty sure she is scammed me. I contacted Vinted but I don't know if they'll do anything about it. I mean it's just so silly to give only 2 days and now I can't do anything to get my money back? It was £40 so I could've do something else with that... 😭😭😭😭😭 please help me? Who I need to write or call??? 😭😭😭

OP posts:
WeAreOnTheRoadToNowhere · 04/07/2022 10:37

I use vinted. If you don't click to say it has arrived and all is OK you get an automatic refund anyway. The buyer doesn't get paid until you confirm you have the item
I once bought something and the seller was late posting. I got a refund. I just sent her the money

lilroo87 · 04/07/2022 10:37

Pretty sure you just complain to Vinted, your money doesn't release to the buyer until you say you've received your item and are happy with it so it will be in holding for now.
If you have the chat available then there will be options in there to complain about the item or you could try and contact Vinted help and they'll be able to help you