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DD being bullied by a riding instructor at horse therapy

141 replies

howler21 · 12/05/2022 14:56

I honestly can’t believe this is happening and that an adult is behaving in this way, especially with vulnerable adolescents.

DD13 has depression, undiagnosed ASD (she’s due to be assessed) and severe anxiety. I had to pull her out of school in January and home-educate her. She was being severely bullied and was at the point of being suicidal.

I work very part time (I’m a lunchtime assistant at a primary school, Monday-Friday) and DD gets left for a couple of hours a day. Now she’s out of school she’s no longer self-harming or suicidal and she gets on with her school work fine during this time.

My local authority home education team recommended me some resources and activities to enrich her life and give her something to do, with a view towards confidence building. One of these things is an all day activity Tuesdays and Thursdays at a stables. It was described as ‘horse therapy’ and being great for mental health. DD loves animals so I thought it sounded brilliant and it fit around my work hours. They do riding lessons, horse care, and some study work towards some kind of horse care qualification, and friendship building is encouraged. It really did sound perfect for DD and she actually really wanted to go. There’s about 15 kids in the current cohort, a few are like DD (out of school due to mental health/bullying), some are in care, some have experienced recent bereavement. All are very vulnerable. None of the kids have behavioural issues, I know because I asked (some of the other home-ed activities she’s tried she was with kids who’d been excluded and they caused trouble which made DD anxious). They said they won’t have kids with behavioural issues anyway because it’s a safeguarding issue for them and the horses, it’s only for kids with trauma/confidence issues. I bring this up because it shows that there’s no need for the kids to be shouted at.

DD loved it for the first few sessions but today had a panic attack and refused to go. She revealed that the instructor who does the Thursday sessions (apparently the Tuesday one is lovely) has been picking on her. DD’s ASD make her very matter of fact and she doesn’t lie, she just doesn’t. She was also visibly distressed. Incidents include:

  1. They were taught how to take a bridle off the horses and put them away. DD got hers confused and the bridle got all tangled up on the shelf. Instructor yelled “What the hell are you doing to that bridle?????”. Later on DD overhead her talking to another member of staff saying “I don’t know what the fuck x did to this bridle.”
  1. They were bringing some ponies in from grazing field into the stables. Instructor told DD to open the gate to let the other kids lead the ponies out. DD struggled to get the gate mechanism open to open (she struggles with fiddly hand things, but can get there with patience). Instructor rolled her eyes and said “fucking hell” under her breath, didn’t help, just stared and watched. DD then panicked and managed to get the gate open but then it swung fully open and the instructor said “Oh nice one yeah, just let all of the horses go free onto the road! Well done!” sarcastically.
  1. I was 45 minutes late picking her up one day. It was a complete one off, car trouble and I’d phoned the stables to let them know. There’s a reception to sit in with seating and vending machines, so I assumed DD would just be kept there. Instructor taunted DD repeatedly saying “Well your mum best get here soon because I’m off at 4 and I have to lock the reception so you can’t stay in here.”. This caused DD’s anxiety to skyrocket.
  1. Somebody from the family who owns the stables came into the reception when the kids and instructors were there with their baby. Instructor proceed to go over to make a fuss of the baby and some of the girls did too. Baby’s mum was apparently fine with this and was passing baby around to some of the kids and generally encouraging them to pass the baby around themselves. Another girl was about to pass baby to DD and instructor then said “No, you’ve got to give her back!”. I explained to DD that it can be stressful for babies to be passed around like that and maybe it wasn’t personal but DD says the other girls were being encouraged and it was only when she went to have her ‘turn’ with the baby that the instructor went funny. Baby’s mum didn’t appear to have an issue apparently. I’m not sure about this one and whether it really counts as targeted incident but based on the other incidents, I’m suspicious.
  1. Yelling at DD during riding lessons and making her do things she doesn’t want to do. DD didn’t want to do a jump and instructor shouted “Oh just get on with it!!!!”. DD ended up having a panic attack on the horse and the instructor did nothing. DD had to get off the horse herself with the instructor yelling at her. Instructor was fuming and told her to go to reception and wait for the others to finish. The woman at reception saw DD come in crying asked what had happened. She was apparently horrified that DD had been made to walk across the premises to reception alone as kids on the programme are meant to be supervised at all times (due to being vulnerable, MAJOR safeguarding issue to have them wandering around alone).
  1. One day when I was ill DD’s stepdad took her in his work van. Instructor said to DD “Your stepdad’s work van is an absolute state! Jesus Christ!” and was laughing about it. DD found it weird, and I do too. Completely unnecessary.

I don’t know what to do or who to complain to but I believe DD, she doesn’t lie. Maybe she’s been oversensitive about the baby thing and I’m willing to overlook that but the other incidents I think are just awful
The instructor knows of DD’s diagnosed anxiety and self-esteem issues. I can’t believe an adult is bullying her like this. I’ve met this instructor myself a couple of times and she is in general a very brash, loud personality and tbh hard as nails. I tried not to judge a book by its cover but these incidents have shown she’s not a very nice person. I struggle to believe that she can be in any way qualified for this job. Some of these kids have been through very recent bereavement. I can understand that sometimes when horses are involved an instructor will need to shout to stop a child about to get into a dangerous situation but I don’t feel this applies here.

OP posts:
XelaM · 12/05/2022 22:25

OP - on a completely different note, has your daughter seen Heartland on Netflix? If not, she will love it! exactly about that type of programme for vulnerable/kids in care having horsey therapy at a ranch in Canada and the lovely family that owns it. Any horsey girl's dream-TV

willstarttomorrow · 12/05/2022 22:20

I think a lot of posters are misunderstanding the point of the OP. There are programmes to spend time with horses specifically for vulnerable young people (not riding for the disabled) who through no fault of their own can really benefit from a therapeutic intervention not based on talking therapies etc- for lots of reasons this is not right for them at this time. It really can work- in my experience with teens in care who have been let down at every point since birth, although so hard to find funding or a place. As a therapeutic service, not just dropping of a child to have a riding lesson and help out around the yard, there absolutely needs to be proper safeguards in place- most importantly staff trained and able to manage young people who very likely have suffered trauma or have have triggers.

frogleap · 12/05/2022 22:02

Horsey people are big time twats it's really well known.

I'm not sure you can do anything about it.

XelaM · 12/05/2022 22:01

AffIt · 12/05/2022 15:04

I am a horsey person. One of the reasons many horsey people are horsey people is because they are not people people, and I think this may be the instance here.

It sounds as though the yard / council have kind of stuck this thing together without delivering the requisite training to those responsible for managing it.

I will be completely honest and say I would have got quite angry about the gate incident, too, but that's why I don't work with vulnerable teenagers - I don't have the temperament for it. This yard manager / instructor may well have been thrown into it by her employers.

Do you have a branch of Riding for the Disabled (RDA) nearby? That may be a more suitable environment for your daughter to volunteer / assist at, as the FT staff will be more likely to have experience of mental health issues and many volunteers may themselves be in a similar position.

This is totally my experience with horsey people. We own a horse and my daughter spends her life at the livery yard, but horsey instructors are usually bloody mean and shouty. Everything OP you describe is a pretty normal daily occurrence. But I understand that not everyone can put up with it (actually I'm scared of most of the instructors myself 🤣) and that this programme is designed for particularly sensitive kids. You should try speaking (nicely) to the yard manager.

ClaireEclair · 12/05/2022 21:55

When I was in primary school I was obsessed with horses and my parents signed me up for lessons. The instructor sounds just like your daughter’s. I lasted two lessons and never went back. She was awful. You’re poor daughter. It’s not her, it’s the arsehole woman! I’m so angry for you both xx

PattyDuke · 12/05/2022 21:54

My son was bullied at RDA - an instructor who really didn't understand how to work with young people who have learning difficulty. We have found that people who volunteer for RDA are good with horses unfortunately not all are good with people.

Kanaloa · 12/05/2022 21:53

Libertaire · 12/05/2022 19:03

As a close friend of a horsey person who has spent a lot of time around them, I agree with much of this. Riding instructors, in particular, are notorious for being blunt, shouty ‘no-nonsense’ characters who find dealing with horses easier than dealing with people. Sometimes this is absolutely necessary when dealing with clueless inexperienced people around large, unpredictable, potentially dangerous yet very fragile animals.

It’s never ‘absolutely necessary.’ If something is so super duper high heal the and safety that it’s necessary to scream and swear at a teenager you don’t ask a teenager to do it. You do it yourself. Or, you dedicate part of the lesson to a ‘safety demonstration’ where you demonstrate how to open the gate in a low pressure environment and have all students give it a go so you have equipped them with the necessary skills to do this before you ask them to do it in that dangerous situation. If that doesn’t work you then go to your supervisor and explain that you don’t feel you can keep the children you’re teaching safe. You don’t swear at them and degrade them.

Loads of situations are dangerous but has anyone ever considered it necessary for their driving instructor to swear at them? Or what about the nurseries I work at? Presumably you’d be happy for me to say ‘for fuck’s sake what are you doing’ to your toddler when they wander to the road? After all it’s ‘absolutely necessary’ in dangerous situations.

winterchills · 12/05/2022 21:45

Your poor daughter! This woman sounds like an absolute monster. I would be heartbroken to hear that someone spoke to my child like that and made them feel so shit. I really hope you take this as far as you can and it gets sorted out. No vulnerable person should be around this woman especially anyone who has prev self harming or suicidal thoughts. Words hurt. Your poor daughter 🥹

TheWayoftheLeaf · 12/05/2022 21:35

Eelicks · 12/05/2022 16:32

One of my family members is disabled and has been involved with similar disabled riding charities for nearly 20 years. There is definitely a "type" of horse instructor/stable yard manager that crops up again and again and sounds just like this. loud, rude, angry(!). often called Jackie (no offence to any Jackies). They think they're being "forthright" and often because of the inherent danger of horses I think they believe they have to be like this to keep control of the situation. one at the moment gets all the disabled adults together for a "meeting" once a week just to shout at them about all the stuff they're doing wrong. Disabled vulnerable adults! It's nuts.

It won't be personal to your DD, I think it will be her general manner. But whereas with some this kind of thing Is water off a ducks back, with your DD due to her vulnerabilities probably lacks the resilience to do that? Which in that case I do think you have to complain.

Weirdly my riding instructor as a kid was a Jackie. She did in fact reduce me to tears with her screaming many time.

Reallyreallyborednow · 12/05/2022 20:50

Some horsey people do indeed have utterly shit people skills.

Inmy · 12/05/2022 20:46

Onwards22 · 12/05/2022 19:14

She has ASD Shock she is not over sensitive Hmm maybe you are insensitive?

@PurpleBike
Many people with ASD are over sensitive. That’s a fact. It’s not offensive or insensitive to state a fact.
Parents of those with ASD are aware of this.

It doesn’t make their feelings invalid.

OP is obviously aware of this which is why she didn’t pull her out the first time she said anything but the pattern is what’s concerning her as it’s not just a one off that her DD has taken to heart.

Is there a benchmark against which to measure a normal level of being sensitive? What about a benchmark for being rude?

Op's dd was suicidal not too long ago and is now in therapy to help build her up. The fact that she is hanging in there shows she is a fighter, referring to her as oversensitive is unkind and disablist.

PonyPatter44 · 12/05/2022 19:59

Some horsey people do indeed have utterly shit people skills. I've been around horses and riding schools for 40+ years, and met some absolute horrors. But, the thing is, they aren't 'better horse people because they have no social skills. They think they are, but they aren't.

If your DD is keen to stay in the programme, please do speak to the organisers. They need to know that if they want the kudos of running a programme for vulnerable children,they need to understand how to work with vulnerable children. They may not know how the instructor behaves, and they may not realise the impact her behaviour is having on your DD. Tell them, and give them a chance to put it right before you withdraw DD.

Ginger1982 · 12/05/2022 19:50

In my fantasy world, I'd have the self righteous bullying bitch up against a wall. In reality I would do as some of the very helpful posters have suggested. 'Horsey people' don't get a pass on being cunts.

PineForestsAndSunshine · 12/05/2022 19:39

Please ignore all the typos in that post!

PineForestsAndSunshine · 12/05/2022 19:38

Your poor DD. I would withdraw her from the Thursday sessions and let the LA organisers know that the instructor is swearing at your DD and does not have the skills to meet her needs. Keep it factual and neutral. Hopefully they’ll act on it, but if not you haven’t burnt any bridges with regards to the Tuesday sessions.

My poor DD had a run in with a Horsey Woman who was supposed to be helping her build her confidence back after 2 years out of the saddle due to a nasty elbow break. I’ve met many other Horsey Women in yards over the years, dispensing unwanted (and often inaccurate advice) and policing non-existent yard rules.

I don’t think they are purposefully rude so much as lacking in social awareness.

IMO you need people skills as much as horse skills to be an instructor. To many instructors get into it for the wrong reasons.

Onwards22 · 12/05/2022 19:14

She has ASD Shock she is not over sensitive Hmm maybe you are insensitive?

@PurpleBike
Many people with ASD are over sensitive. That’s a fact. It’s not offensive or insensitive to state a fact.
Parents of those with ASD are aware of this.

It doesn’t make their feelings invalid.

OP is obviously aware of this which is why she didn’t pull her out the first time she said anything but the pattern is what’s concerning her as it’s not just a one off that her DD has taken to heart.

Libertaire · 12/05/2022 19:03

AffIt · 12/05/2022 15:04

I am a horsey person. One of the reasons many horsey people are horsey people is because they are not people people, and I think this may be the instance here.

It sounds as though the yard / council have kind of stuck this thing together without delivering the requisite training to those responsible for managing it.

I will be completely honest and say I would have got quite angry about the gate incident, too, but that's why I don't work with vulnerable teenagers - I don't have the temperament for it. This yard manager / instructor may well have been thrown into it by her employers.

Do you have a branch of Riding for the Disabled (RDA) nearby? That may be a more suitable environment for your daughter to volunteer / assist at, as the FT staff will be more likely to have experience of mental health issues and many volunteers may themselves be in a similar position.

As a close friend of a horsey person who has spent a lot of time around them, I agree with much of this. Riding instructors, in particular, are notorious for being blunt, shouty ‘no-nonsense’ characters who find dealing with horses easier than dealing with people. Sometimes this is absolutely necessary when dealing with clueless inexperienced people around large, unpredictable, potentially dangerous yet very fragile animals.

Scabbyknackers · 12/05/2022 18:50

It's absolutely bullying, way beyond the scope of a harsh and shouty riding instructor. I had one those. She would kick off about the slightest possibility of damage to tack, call you useless and everything.

She never once swore at us kids though and she would never have made a comment about someone's parents' vehicle. She also wasn't stupid, despite being a mean old bugger so would never have let an inexperienced child open a gate onto a road if horses could escape.

I think you should make a complaint. I'd be inclined to speak to the LA first though. Focus on the swearing, insults and dangerous thing with the gate overall. The thing with the baby, plus her walking across the yard alone are explainable away (include them for more detail but not as the main issue). If you go straight to the yard owner, you might find out that it's their daughter or friend and it'll become your daughter's word against hers.

They need someone suitable for the role who knows how to work with vulnerable children. However, even for horse mad kids with thick skins who are used to being yelled at, much this behaviour would be entirely inappropriate.

StrictlyAFemaleFemale · 12/05/2022 18:48

Youre all making me feel much betterabout mybrush with the riding club.

willstarttomorrow · 12/05/2022 18:43

I am assuming this is something like 'Think like a Pony' (sorry not sure this is national or just local) and if advertised as such there is no excuse at all and it totally goes against the whole point of the programme.

Yes horsey people can be brash and matter of fact, however if a programme is advertised as a therapeutic space for young people to gain confidence from interaction and learning to care for horses there is absolutely no excuse. I have referred vulnerable young people to similar and it has been amazing for them (when I can get a place/funding) however none have had such experiences.

Nothing to add to some of the excellent advice already given here, but it is certainly not ok. Hopefully it can be resolved with the coordinator/ owner however you must make the LA aware as well. They cannot continue to recommend it if necessary safeguarding issues (which this is) are not properly addressed. I hope your daughter is still able to benefit and enjoy her sessions, it does not sound like she is the problem here.

PurpleBike · 12/05/2022 18:42

@Onwards22 genuinely interested, did get communication training when you qualified to deliver sessions to young people with SEN?

I told him not to come into the office without locking -
Why not phrase this differently? If you go to the office, make sure that the door is locked because x, y, z reason.

Your DD does sound like she’s being over sensitive over a couple of the things you’ve mentioned.
She has ASD Shock she is not over sensitive Hmm maybe you are insensitive?

I can't believe that someone who speaks like you about people with ASD is actually qualified to deliver such a sensitive service.

Gosh I'm glad my dc are not into riding, I wouldn't want them to be around adults who don't understand the needs of vulnerable children.

@howler21 are you willing to give this up and have pets, maybe a dog? It doesn't sound like the horsey people are very inclusive or diverse.

Onwards22 · 12/05/2022 18:32

I work at an ARB with teens with SEND and SEMH.

Many of the ones with ASD do tend to be very overly sensitive.
I had a phone call from a parent because a boy went home saying I hate him and he’s ruined my life and it was because I told him not to come into the office without locking - I didn’t shout or be angry and he didn’t go home and blatantly lie but this is how he saw it.

Your DD does sound like she’s being over sensitive over a couple of the things you’ve mentioned.
Either because of her ASD/anxiety or because when you know someone doesn’t like you, you are more aware of their behaviour.

Or this women could simply be a bitch and not good at working with teens especially those with SEND.

I absolutely would complain.
I would complain to the company itself and the person who gave you the name of it.

It doesn’t have to be an all guns blazing complaint - you could mention the swearing under her breath because she was struggling with the gate as she has difficulties with her fine motor skills.

If it carries on then I’d pull her out and try and find somewhere else instead.

PurpleBike · 12/05/2022 18:30

Tamzo85 · 12/05/2022 17:59

@Crazykatie
This.

There are far more pressing things to worry about with large animals than hurt feelings, and yeah, some people work with animals because they don’t give a shit about people feelings or simply aren’t good at that kind of thing.

Does it aid safety to be derogatory about the van a child parent drives?

rnsaslkih · 12/05/2022 18:23

There are bullies everywhere, children and adults. You need to get her away from this place immediately. Yes, she will miss out. But she won’t be bullied.

GrandRapids · 12/05/2022 18:15

Welcome to the equine world! Plenty of these types about.

OP you need to look for somewhere that specialises in this kind of therapeutic work with specialist staff because this sounds like it's just been cobbled together.

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