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DD being bullied by a riding instructor at horse therapy

141 replies

howler21 · 12/05/2022 14:56

I honestly can’t believe this is happening and that an adult is behaving in this way, especially with vulnerable adolescents.

DD13 has depression, undiagnosed ASD (she’s due to be assessed) and severe anxiety. I had to pull her out of school in January and home-educate her. She was being severely bullied and was at the point of being suicidal.

I work very part time (I’m a lunchtime assistant at a primary school, Monday-Friday) and DD gets left for a couple of hours a day. Now she’s out of school she’s no longer self-harming or suicidal and she gets on with her school work fine during this time.

My local authority home education team recommended me some resources and activities to enrich her life and give her something to do, with a view towards confidence building. One of these things is an all day activity Tuesdays and Thursdays at a stables. It was described as ‘horse therapy’ and being great for mental health. DD loves animals so I thought it sounded brilliant and it fit around my work hours. They do riding lessons, horse care, and some study work towards some kind of horse care qualification, and friendship building is encouraged. It really did sound perfect for DD and she actually really wanted to go. There’s about 15 kids in the current cohort, a few are like DD (out of school due to mental health/bullying), some are in care, some have experienced recent bereavement. All are very vulnerable. None of the kids have behavioural issues, I know because I asked (some of the other home-ed activities she’s tried she was with kids who’d been excluded and they caused trouble which made DD anxious). They said they won’t have kids with behavioural issues anyway because it’s a safeguarding issue for them and the horses, it’s only for kids with trauma/confidence issues. I bring this up because it shows that there’s no need for the kids to be shouted at.

DD loved it for the first few sessions but today had a panic attack and refused to go. She revealed that the instructor who does the Thursday sessions (apparently the Tuesday one is lovely) has been picking on her. DD’s ASD make her very matter of fact and she doesn’t lie, she just doesn’t. She was also visibly distressed. Incidents include:

  1. They were taught how to take a bridle off the horses and put them away. DD got hers confused and the bridle got all tangled up on the shelf. Instructor yelled “What the hell are you doing to that bridle?????”. Later on DD overhead her talking to another member of staff saying “I don’t know what the fuck x did to this bridle.”
  1. They were bringing some ponies in from grazing field into the stables. Instructor told DD to open the gate to let the other kids lead the ponies out. DD struggled to get the gate mechanism open to open (she struggles with fiddly hand things, but can get there with patience). Instructor rolled her eyes and said “fucking hell” under her breath, didn’t help, just stared and watched. DD then panicked and managed to get the gate open but then it swung fully open and the instructor said “Oh nice one yeah, just let all of the horses go free onto the road! Well done!” sarcastically.
  1. I was 45 minutes late picking her up one day. It was a complete one off, car trouble and I’d phoned the stables to let them know. There’s a reception to sit in with seating and vending machines, so I assumed DD would just be kept there. Instructor taunted DD repeatedly saying “Well your mum best get here soon because I’m off at 4 and I have to lock the reception so you can’t stay in here.”. This caused DD’s anxiety to skyrocket.
  1. Somebody from the family who owns the stables came into the reception when the kids and instructors were there with their baby. Instructor proceed to go over to make a fuss of the baby and some of the girls did too. Baby’s mum was apparently fine with this and was passing baby around to some of the kids and generally encouraging them to pass the baby around themselves. Another girl was about to pass baby to DD and instructor then said “No, you’ve got to give her back!”. I explained to DD that it can be stressful for babies to be passed around like that and maybe it wasn’t personal but DD says the other girls were being encouraged and it was only when she went to have her ‘turn’ with the baby that the instructor went funny. Baby’s mum didn’t appear to have an issue apparently. I’m not sure about this one and whether it really counts as targeted incident but based on the other incidents, I’m suspicious.
  1. Yelling at DD during riding lessons and making her do things she doesn’t want to do. DD didn’t want to do a jump and instructor shouted “Oh just get on with it!!!!”. DD ended up having a panic attack on the horse and the instructor did nothing. DD had to get off the horse herself with the instructor yelling at her. Instructor was fuming and told her to go to reception and wait for the others to finish. The woman at reception saw DD come in crying asked what had happened. She was apparently horrified that DD had been made to walk across the premises to reception alone as kids on the programme are meant to be supervised at all times (due to being vulnerable, MAJOR safeguarding issue to have them wandering around alone).
  1. One day when I was ill DD’s stepdad took her in his work van. Instructor said to DD “Your stepdad’s work van is an absolute state! Jesus Christ!” and was laughing about it. DD found it weird, and I do too. Completely unnecessary.

I don’t know what to do or who to complain to but I believe DD, she doesn’t lie. Maybe she’s been oversensitive about the baby thing and I’m willing to overlook that but the other incidents I think are just awful
The instructor knows of DD’s diagnosed anxiety and self-esteem issues. I can’t believe an adult is bullying her like this. I’ve met this instructor myself a couple of times and she is in general a very brash, loud personality and tbh hard as nails. I tried not to judge a book by its cover but these incidents have shown she’s not a very nice person. I struggle to believe that she can be in any way qualified for this job. Some of these kids have been through very recent bereavement. I can understand that sometimes when horses are involved an instructor will need to shout to stop a child about to get into a dangerous situation but I don’t feel this applies here.

OP posts:
unknownorigins · 13/05/2022 16:33

Reallyreallyborednow · 13/05/2022 08:38

Any suggestion of this being 'horsey people' or going and observing is irrelevant

the therapeutic environment is irrelevant. Yes there may different expectations or further training necessary but bottom line is this woman is a classic bullying bitch who is singling one child out to demonstrate her power and superiority to the other children.

she has no place working with children. She either needs retraining, or if she can’t or won’t change, sacking.

i honestly can’t believe the posters who think this is ok and excuse it. And I can’t believe they think it’s ok to abuse children in this way.

But if OP went and observed, she would then have first hand experience of what is happening which will help her when she comes to make a complaint. It minimises the possibility of the instructor denying it or claiming it's the DDs word against hers. Completely agree it is unacceptable behaviour and needs to stop.

frogleap · 13/05/2022 09:54

Reallyreallyborednow · 12/05/2022 22:55

*Horsey people are big time twats it's really well known.

I'm not sure you can do anything about it*

i taught at a very well respected riding school. No one was a twat. Any twats we did come across tended to be that particular type of person that bullies to make themselves look superior. They didn’t last long if they came to us.

as for what you can do about it, you complain. This is how gymnastics got itself into deep trouble, everyone just thought that’s what gymnastic coaches were like. Until people started speaking out and we realised the full horror of what grown adults were putting those kids through.

complain o/p. Make an appointment with whoever is in charge, be nice, but completely clear she cannot treat children this way.

all clubs now have to have a safeguarding policy. Quote the BHS’s at them;

www.bhs.org.uk/~/media/documents/dbs-safeguarding/2021-safeguarding-documents/bhs-safeguarding-policy-c--yp---generic--final-version-may-2021.ashx?la=en

right at the beginning:

• To ensure robust safeguarding arrangements and procedures are in operation to provide children and young people with appropriate safety and protection, allowing them to participate in a fun, safe environment and in an atmosphere of fair play.
• To take all reasonable, practical steps to protect children from harm, discrimination and degrading treatment and respect their rights, wishes and feelings.

I was generalising - I don't have a horse at the moment but I've finally found a lovely instructor who is harsh but fair where I ride.
Safeguarding seems to be taken very seriously there too and the yard seems a very happy place (with the caveat that they all talk to each other like shit and I couldn't work in that sort of place!)

Reallyreallyborednow · 13/05/2022 08:38

Any suggestion of this being 'horsey people' or going and observing is irrelevant

the therapeutic environment is irrelevant. Yes there may different expectations or further training necessary but bottom line is this woman is a classic bullying bitch who is singling one child out to demonstrate her power and superiority to the other children.

she has no place working with children. She either needs retraining, or if she can’t or won’t change, sacking.

i honestly can’t believe the posters who think this is ok and excuse it. And I can’t believe they think it’s ok to abuse children in this way.

Kanaloa · 13/05/2022 02:53

ExMachinaDeus · 12/05/2022 23:22

Hmmm, my experience of the horse world is that this is a particular kind of horse person, and it’s not actually bullying, but that’s just how she is. It’s old school - I recognise so much of it. An older world where part of learning to ride was learning about the complexities of bridles and other gear, and the importance of caring for them properly. And overcoming fears of jumping etc. I was a timid and anxious rider at first, and I think just being challenged to get on with it, try, fail, try again, was great in making me more confident. But I grew up in tougher times.

What you describe isn’t unusual, and I wouldn’t call it bullying. It’s old school and from a time when you just got on with things.

But that said, she’s clearly NOT suitable for the horse therapy situation. perhaps take this angle, rather than the “She’s picking on my child” approach that the word “bullying” suggests.

It IS bullying. Singling out a child in a vulnerable position and using your position of power to make them look and feel bad about themselves is bullying. Just because it’s ‘how it is’ doesn’t mean it isn’t bullying. If this woman can’t cope with teaching she needs to let her supervisor or manager know it’s out of her capabilities. Otherwise, her superior needs to know she’s being nasty to vulnerable children she’s being paid to provide a therapeutic activity to. We must not carry on this silly notion of ‘oh it’s just how x is, we just need to our up with it.’

You wouldn’t allow a shop worker to swear at you. You wouldn’t accept it from your boss, or swimming teacher, or cafe worker. So you shouldn’t accept it from a horse riding instructor.

willstarttomorrow · 13/05/2022 00:19

Is it just me? My understanding is that OP's daughter is attending a provision specifically for vulnerbale young people who benefit from therapeutic intervention with horses. It it therefore not unreasonable to expect the stables and staff involved to work with a therapeutic ethos? This is very much a thing and as I have said before on this thread, it has made a massive difference to vulnerable young people I have worked with.

Any suggestion of this being 'horsey people' or going and observing is irrelevant. These programmes are advertised as therapeutic, cost a lot of money (although maybe funded if you are lucky enough to get funding) and safeguarding should be paramount. OP's daughter should absolutely not have to leave something that should and will dramatically improve her quality of life and also make a positive difference going forward because the provision is not providing the service it claims it does. It is not riding lessons, this is a stable that says it provides a therapeutic intervention on these days for young people within a strict criteria.

CaptainThe95thRifles · 13/05/2022 00:13

Some of the responses on this thread are really depressing.

Some horsey women are awful, and definitely not people people (god that's clunky) - but that doesn't excuse the behaviour or the attitude, and these are people who definitely shouldn't be teaching in this sort of environment. Unfortunately, people do often end up in unsuitable jobs.

Some gates are bloody fiddly. I've seen able bodied adults struggle to open certain gates, and I've encountered gates that I have taken my time over despite god knows how many years of horse experience. There's no excuse for the attitude, and struggling with a gate doesn't mean the OP's daughter is unsuitable for this yard.

I've also dropped a bridle and got it mangled and wondered what the fuck I'd done to it - again, despite decades of working with horses. The laws of physics are strange. Shit happens, you don't make out it's the novice kid's fault.

The RDA are a brilliant organisation and they do amazing work, but it's a pretty poor situation if finding an RDA is the OP's only option. Whilst the RDA are the only option in some circumstances for safety / training / equipment reasons, they shouldn't have to be responsible for everyone who doesn't fit into the standard horsey teenager box. As a community, the equestrian world needs to be better at making space for people who need it, rather than just trying to push people out of the mainstream horsey world. For this reason, you should definitely complain about the instructor, because she needs to either do better, or find an alternative role.

XelaM · 12/05/2022 23:57

@howler21 Yep, my daughter's favourite instructors are the older strict ones. We are at different yards, but there is one particular young instructor in her 20's who is an actual demon. I don't know wtf her problem is, but she's really nuts even by horsey people standards. My daughter is very immersed in and used to the horsey world (she is quite tough and bitchy herself 😬) but even she switched her lessons to a different instructor.

SnowWhitesMum · 12/05/2022 23:48

You pull her out, complain to the horse riding school owners and report to the school. Hope your daughter will be ok

howler21 · 12/05/2022 23:46

DD likes the Tuesday instructor because she’s a great teacher and makes DD feel competent and responsible. She teaches, she doesn’t belittle. She is strict but in a way that provides education and structure.

Her and the bully are like chalk and cheese.

OP posts:
howler21 · 12/05/2022 23:44

@XelaM.

Actually you’ve described the Tuesday instructor (who DD likes) quite well. I’ve met her briefly as well. She’s in her 50s and is apparently quite strict during the lessons and around the horses but in a constructive, educational way. From what I’ve heard she’s brilliant with the kids on a one to one basis as well.

The bully is late 20s/early 30s

OP posts:
XelaM · 12/05/2022 23:38

And like posters above, I am really surprised they encourange inexperienced riders to jump. That's really weird.

XelaM · 12/05/2022 23:35

tough but fair*

XelaM · 12/05/2022 23:34

In my experience the "old-school strict" instructors are actually beloved by kids and really well-respected. They are usually tough but gair though. The meanest angriest instructors at my daughter's yards are actually the young ones.

Reallyreallyborednow · 12/05/2022 23:33

An older world where part of learning to ride was learning about the complexities of bridles and other gear, and the importance of caring for them properly

absolutely. But you can explain to a child who isn’t familiar with a bridle how to hold and carry it properly, how to cross the throat strap so it doesn’t get tangled etc.

you do not do this:

Instructor yelled “What the hell are you doing to that bridle?????”. Later on DD overhead her talking to another member of staff saying “I don’t know what the fuck x did to this bridle

that absolutely steps over the line from teaching- she didn’t even demonstrate how to do it properly, just yelled and belittled her to a 3rd party.

People like this have no place in teaching children. I don’t care if they are “horsey”. In fact if they genuinely cared about the horse why wouldn’t they show her how to do things properly rather than just yelling.

it is actual bullying.

ExMachinaDeus · 12/05/2022 23:22

Hmmm, my experience of the horse world is that this is a particular kind of horse person, and it’s not actually bullying, but that’s just how she is. It’s old school - I recognise so much of it. An older world where part of learning to ride was learning about the complexities of bridles and other gear, and the importance of caring for them properly. And overcoming fears of jumping etc. I was a timid and anxious rider at first, and I think just being challenged to get on with it, try, fail, try again, was great in making me more confident. But I grew up in tougher times.

What you describe isn’t unusual, and I wouldn’t call it bullying. It’s old school and from a time when you just got on with things.

But that said, she’s clearly NOT suitable for the horse therapy situation. perhaps take this angle, rather than the “She’s picking on my child” approach that the word “bullying” suggests.

unknownorigins · 12/05/2022 23:08

Haven't RTFT but if it were me, I'd be staying and observing, and calling out any bullying behaviour. Chances are it will be less if you were present anyway.

howler21 · 12/05/2022 23:04

DD’s new friends are similar to her, out of school due to bullying and there’s a nice little group going so I really wouldn’t want to have to pull her out. One of them also noticed the bullying of DD by the instructor and mentioned to DD that she didn’t understand why the teacher was so horrible to her.

OP posts:
Skidaramink · 12/05/2022 22:58

That’s awful. I’m a horsey person and I hate to say it but in my opinion a disproportionate amount of riding instructors seem to be like this. I vividly remember one who bullied me horribly when I was young.

I would definitely complain to whomever it is that employs her, she sounds horrible.

Reallyreallyborednow · 12/05/2022 22:55

*Horsey people are big time twats it's really well known.

I'm not sure you can do anything about it*

i taught at a very well respected riding school. No one was a twat. Any twats we did come across tended to be that particular type of person that bullies to make themselves look superior. They didn’t last long if they came to us.

as for what you can do about it, you complain. This is how gymnastics got itself into deep trouble, everyone just thought that’s what gymnastic coaches were like. Until people started speaking out and we realised the full horror of what grown adults were putting those kids through.

complain o/p. Make an appointment with whoever is in charge, be nice, but completely clear she cannot treat children this way.

all clubs now have to have a safeguarding policy. Quote the BHS’s at them;

www.bhs.org.uk/~/media/documents/dbs-safeguarding/2021-safeguarding-documents/bhs-safeguarding-policy-c--yp---generic--final-version-may-2021.ashx?la=en

right at the beginning:

• To ensure robust safeguarding arrangements and procedures are in operation to provide children and young people with appropriate safety and protection, allowing them to participate in a fun, safe environment and in an atmosphere of fair play.
• To take all reasonable, practical steps to protect children from harm, discrimination and degrading treatment and respect their rights, wishes and feelings.

Cherrysoup · 12/05/2022 22:44

In your shoes, I would confront the instructor directly, possibly organise an appointment. Your dd can still go on Tuesdays but maybe stop her going on Thursdays if things don’t immediately improve massively.

willstarttomorrow · 12/05/2022 22:43

There is no need to pull DD out OP. My understanding is that your daughter is in a provision which is advertised and 'sold' to meet her needs. In the interim maybe stop the day that is causing issues whilst you follow this up. I am so sorry you and your daughter are in this situation- you probably have had to fight very hard already to get to the place you are now. If these stables are being funded to provide a therapeutic provision they should be doing that. It is really positive your DC has made friends and has a good experience with the other instructor. If you can, keep this up whilst you deal with the issues with the other instructor. Good luck

yellowtwo · 12/05/2022 22:40

There’s a couple of lovely girls she’s really gelled with and there was talk them of going to the cinema together. DD has had no friends since primary school so this is huge for her.

Oh OP that's made me cry.
Hope you can resolve it.

howler21 · 12/05/2022 22:36

DD was very specific about the fact that the instructor shouted “No! (Insert DD’s name), don’t take the baby! (Insert child holding baby’s name), give her back to her mum!”. DD remembers details like this so I’m confident that’s what was said. Previously she’d been telling the other girls to pass the baby around but when DD was about to have a turn, she lost her shit. If she didn’t feel it was safe for DD to hold the baby after the gate incident, that’s understandable but there were other ways to deal with it.

OP posts:
howler21 · 12/05/2022 22:29

I’d hate to pull DD out. She likes all of the other kids there. There’s a couple of lovely girls she’s really gelled with and there was talk them of going to the cinema together. DD has had no friends since primary school so this is huge for her.

There’s a terrible irony in the fact that she left school due to bullying, has now find this where she likes the other kids and they like her only for it to be ruined by a 30 year old
woman bullying her instead.

I agree the baby incident wasn’t really an issue but instructor was nasty about it and wasn’t subtle about the fact that she felt DD couldn’t be trusted to hold the baby even though the others could. It was the same day as the gate incident so instructor was probably worried DD would drop the baby, but she didn’t need to be so obvious about it. She’d been encouraging everybody else to cuddle baby and pass baby around, yet the second DD is about to have her she started yelling and shouting at her. A “right I think it’s time to give baby back to mum” would have sufficed.

OP posts:
PattyDuke · 12/05/2022 22:27

I mentioned our experience RDA because it was suggested further back in the thread. We have also tried 'horse therapy' - nice idea, my son loves horses, it can be very powerful but once again, in our personal experience it was run by people who understand horses not people.

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