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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To think home care is an absolute nightmare?

102 replies

Stuffedcrustpizza1 · 07/08/2021 14:03

I’ve worked in a nursing home before but this is something else.
I’ve had one day of shadowing, and then that’s it, out on my own to calls.

I walk but calls are no more than 15 minutes walk apart. Even if I power walk, it’s an issue.

My first call was at 7am, that was supposed to be 30 minutes and then another call directly after for 30 minutes, even though it takes 10 minutes to walk there.

Both calls went over 30 minutes, I need to be more firm and just go, but one kept saying she was frightened then another lady kept asking me to do extra things, so it was more like 45 minutes for both.

Then a lady didn’t answer, so that delayed me. I then had to wait 2 hours at a 30 minute call for an ambulance to arrive for a lady that had fallen over, so that meant I had to phone on call and cancel 2 of my calls, I bet they and their families were not happy at all with me.

7 hours nearly without using the toilet. Hopefully I’ll get more used to it over time, you feel like each call is so rushed and that you can’t give the adequate care.

Anyone else done this job or had experience of home carers?

OP posts:
Mintjulia · 07/08/2021 14:10

That doesn't sound sustainable to me. Without travel time, your company is cheating the carees, and putting you in an impossible situation on a daily basis. You need at least a bike or, more likely, a small car. And proper scheduling.

You also need proper breaks or your employer is breaking employment law (if you are an employee).

Stuffedcrustpizza1 · 07/08/2021 14:05

The lady I was shadowing seemed to find it quite chilled out and said she doesn’t follow the exact times, she does the houses first who are closest to each other, but this didn’t seem to work for me.

OP posts:
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