Please or to access all these features

AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

See all MNHQ comments on this thread

To call a cleaner a cleaner

105 replies

ChilliChoco · 20/07/2021 21:21

I was hoping to have a new cleaner start working on my house tomorrow- just 3 hours in a semi.
I found her through my previous cleaner who is semi retiring.
I messaged the new one today and asked her to bring id e.g a passport. I said by way of explanation, that I always ask cleaners for this as they are in my home and sometimes by themselves.
She called me 2 minutes later and was livid.
She was so upset that I had called her a cleaner and so I asked what she would refer herself as in English. (She is Polish so I thought it could be a translation issue). She said a housekeeper. I said I had never referred to a cleaner as a housekeeper. I would not mind calling her that of course.

However she was more angry by the fact that I had asked for ID. She didn't really let me explain but said she wanted to see my passport if I wanted to see hers. I did try and say cleaners have never had a problem with that (except one about 7 years ago). Anyway she said she was glad she found out what kind of person I was and she didn't want to work for me.Shock
She then texted me to say I should
delete her number. I have actually blocked her.

in order to retain thread, MNHQ removed small paragraph as potentially disablist and in any case hearsay

YABU to call someone who cleans a cleaner and should not ask for id

YANBU to call someone who cleans a cleaner and can ask for id as normal practice

OP posts:
Legomania · 20/07/2021 21:25

I call our cleaner a cleaner when referring to her, but if I was introducing her I would say 'cleaning lady' or 'this is x who cleans for us'.

The company does call its cleaners 'housekeepers' though, just marketing speak though, they are definitely a cleaning company

roses2 · 20/07/2021 21:25

Poor women sounds like she is doing this job out of necessity and has a complex but YANBU

SchrodingersImmigrant · 20/07/2021 21:25

@cushioncovers

A person who cleans a house is a cleaner. A housekeeper oversees the running of a house. It's different things in my opinion.
Tbf in hotels they are housekeepers, aren't they. Maybe that's what was going on. But no. Yanbu to call her cleaner as that's what the position is.

I think it's rude to armchair diagnose as your previous cleaner did btw.

ChilliChoco · 20/07/2021 21:25

@cushioncovers That's what I thought

OP posts:
cushioncovers · 20/07/2021 21:23

A person who cleans a house is a cleaner. A housekeeper oversees the running of a house. It's different things in my opinion.

Swipe left for the next trending thread