I'm a single parent, and I'm very laid back and easy going and get on well with most people. My daughter goes to a lovely nursery and has settled really well.
During the last lock down restrictions, nursery was still operational but were calling parents a lot more to do verbal handovers or to notify of anything that may be embarrassing to hear in the queue. The past week I have received 6 calls to say DD has hurt herself, I was really cross on Friday and projected that during the call with DDs key worker.. They called me to let me know DD has a cut on her scalp that was split open and blood was coming out.. When I asked how she got this injury they couldn't tell me how. They asked me to collect her early as she might need stitches.. Thankfully she didn't, but I quite directly said I didn't accept that they didn't know how she got the cut, when I collected DD and examined her cut, the minute I touched the area she cried so obviously she was in pain.
Now today I've received a call to say she's got a cut on her face and can I come and collect her.
I fully appreciate that she is at an age where she is going to sustain injuries but I'm worried she's not being supervised enough.. I know and do not expect 1:1 supervision, the nursery is fantastic in all other respects. I appreciate the request to pick her up early is because she may need medical treatment, but I'm worried about DD and not sure how to raise this to the nursery manager. I want to write an email but not sure what to say because it's not sitting well with me.
I also am starting a new job in a few weeks with a 6 month probation period, it is office based and I can't be taking multiple calls a day from Nursery.
Could someone offer me any advice on how to broach the subject with them without coming across as unreasonable?