Active discussions

Please or to access all these features

Talk
AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Original poster

If you have been with Sky for years and then swapped to a SkyQ box, do you hate it as much as me?

88 replies

WheresMyMask · 06/12/2020 20:07

Been with sky for years and moved house so they upgraded us to a Sky Q box.
It's bloody awful. Nothing make sense. Nothing is in the right place and the buttons don't make sense either.
I told myself it's because I'm getting old and I just need to get used to it.

But it's been 18 months and it's still a pile of confusing shit.

To the point where I'm considering going back to Virgin or other.

Does anyone else feel the same or is it because I'm old and don't like change?

OP posts:
Burnthurst187 · 06/12/2020 22:40

We've had one for six months, not a huge fan

We weren't told that we'd lose all of our saved programs until the engineer turned up and informed us. If we had known in advance we'd have watched certain things and made a note of what we had etc.

I reckon they don't tell you on purpose as a lot of ppl would be put off

WhoaBettyWhite · 06/12/2020 22:25

After reading all these comments, I've no plans to give up my Sky + any time soon..!!

RandyGiles06 · 06/12/2020 22:22

Does anyone else find the series link really buggy, it’s always deleting our series links or starts randomly recording repeats on different channels!

RandyGiles06 · 06/12/2020 22:20

We’ve had it a couple of years and I agree it’s not as user friendly as Sky Plus, I have eventually gotten used to it though, and some of the features are useful like the voice search option. I agree that the remote is a very strange shape and I am forever losing it down the sofa or dropping it!

AcornAutumn · 06/12/2020 22:18

@Roystonv

We are in our 60's and agree with many on here, not user friendly, difficult to see what is highlighted, series linking still a mystery, back button does not work the same, takes longer to get where you want to be etc. Who test runs such things as so much stuff nowadays so poorly designed. Do like being able to talk to it and can record more though.
Yes - but I’ve noticed a lot of tech updates mean things take longer, I wonder why?

There is a button for series link directly below “record” on ours.

AcornAutumn · 06/12/2020 22:16

Same for my mum

I don’t like it either

She often needs subtitles - otherwise she has the TV up to a volume that kills my ears - but on the Q there’s no way to have them with a download it seems, only with recordings?

She’s accidentally deleted a couple of recordings. On the old box, you could retrieve those but it seems on the new one you can’t.

Search facilities equally bad though.

WeBuiltThisBuffetOnSausageRoll · 06/12/2020 22:11

We've still got our original Sky box (not SkyPlus) from 2004. Suits us fine - we record on to a separate Panasonic HDD recorder. We looked into SkyPlus and then SkyQ but were never convinced, and saw an awful lot of bad reviews.

Piffle11 · 06/12/2020 22:03

I hate Sky Q. The remote is a bloody nightmare: the slightest touch of the wrong button and you’re sent here, there and everywhere. Drives me mad.

Roystonv · 06/12/2020 21:32

We are in our 60's and agree with many on here, not user friendly, difficult to see what is highlighted, series linking still a mystery, back button does not work the same, takes longer to get where you want to be etc. Who test runs such things as so much stuff nowadays so poorly designed. Do like being able to talk to it and can record more though.

DivisionBelles · 06/12/2020 21:21

We've had it a couple of months now and I'm not that impressed. My biggest gripe is not being able to set a reminder, only record which I find really annoying.

ShandlersWig · 06/12/2020 21:13

It takes a while to get used to it, but 18 months does seem long!!
I wouldn't go back now. Saw my mum's Sky plus set up this week and it seems so old fashioned.
The search facility is crapolla if you're on a mini box though. D I R E.

Shinygoldbauble · 06/12/2020 21:06

I dislike it too. I like to sit back from the Tv and I can't read the SkyQ screen. I could read the Sky plus screen. My glasses prescription is up to date so it's not my eyes.
I hate that the back button cancels things too.
I do like the convenience of the Netflix and Disney Plus apps though.

FirstPost99 · 06/12/2020 21:01

We had sky before, switched to virgin as it was cheaper, hated virgin (useless) so wanted to go back to sky. But now we have skyQ and it's rubbish! So hard to use, nothing is clear. I only like the voice bit.

DramaAlpaca · 06/12/2020 20:55

I have no problem with it, I find it quite intuitive and easy to use. My only gripe is that I keep accidentally deleting things. Thank goodness for an undelete button.

DrWAnkenstein · 06/12/2020 20:55

When we moved last year we got a SkyQ box. It's fine for us but I have a 13 yo Grin.

Gibble1 · 06/12/2020 20:52

I haven’t watched anything on sky by myself since we got sky q. I can’t work the bloody thing and can’t be bothered to figure it out. I now just watch YouTube if I want to watch something.
It’s such a waste of time and money.

maxbabi · 06/12/2020 20:50

And recordings disappear and you know you recorded it.
I hate it

GeorgieTheGorgeousGoat · 06/12/2020 20:32

The worst bit is if you accidentally turn on to the channel you’re recording and then continue to scroll....it thinks you’ve watched up to that point in the show and plays it from there when you go to watch it the next day.

BakedTattie · 06/12/2020 20:30

It’s bloody awful isn’t it? I just want to press TV guide button and actually see the tv channels! Not have to go into the menu, down to channels, select, select again blah blah blah. It’s very user unfriendly

williowrosenburg · 06/12/2020 20:30

I hate that you can't set a reminder for a programme... you can only record!

Original poster
WheresMyMask · 06/12/2020 20:28

@Anotherlovelybitofsquirrel

We have it and I get on with it fine but you can get the old Sky Plus I believe.
No we can't. We have a SkyQ dish, we can't go back to sky plus. If only.
OP posts:
LadyFelsham · 06/12/2020 20:27

We have BT and I hate it-would love to go back to Sky but have had to sign in blood with BT for the next 324 years.

Want to go on Now TV, so can get Sky programmes but no real idea about it at all!

AdventureCode · 06/12/2020 20:24

Check that the package your on now isnt on their website cheaper to new customers OP. I saw their new offer was £29 cheaper per month and called them up. I can't believe i willingly paid what i did for so long.

Once your current contract runs out, check!

PressYouFurther · 06/12/2020 20:24

We’ve been with Sky since they began and switched to the Qbox about a year ago. I still don’t know which buttons to press and it gets on my nerves - all I want to do is see what’s on the telly. It’s not intuitive at all.

ThorFull · 06/12/2020 20:22

18 months actually. The only thing I do like is pressing the button on the box to make the remote beep.