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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Original poster

That a Vodafone shop wouldn’t accept cash in payment and it pissed me off?

281 replies

Inappropriatefemale · 10/01/2020 01:13

So as the thread suggests then AIBU because a branch of Vodafone wouldn’t accept cash and it pissed me off?

I went into a Vodafone store around 4 weeks ago to buy a £20 memory card and I was aghast when the sales advisor told me that they didn’t accept cash because it was ‘a hassle’ and that paying by card was easier for the shop, it wasn’t the end of the day or anything like this where they had counted all their profits for the day.

I didn’t have my debit card with me that day so I went elsewhere to buy it but I was really pissed off, what if I was purchasing a brand new iPhone 8, or whatever the latest one is, at over £700 then would they have been happy for me to walk out their shop and spend that money elsewhere.

I have always suspected that actual cash will be done away with one day but not for a good few years at least and not in a Vodafone shop.

I didn’t look into this, I was just pissed off and wondered if any of you ladies/gents had experienced this and if so where, when and for how much?

OP posts:
Original poster
Inappropriatefemale · 10/01/2020 01:30

I just find it very odd, it’s usually cards that shops find a hassle.

There was a thread on here the other day about a restaurant that wouldn’t take cash and so the group walked out without paying because they hadn’t seen the sign that said ‘no cash’!

OP posts:
ItsGoingTibiaK · 10/01/2020 01:24

They're a business - they can, broadly, choose to operate how they like. Taking cash requires registers, and floats and cash-handling policies and counting and balancing and security etc.

They're a successful company. They'll have realised hardly anyone pays for a £700 iPhone in cash. The majority of phones they sell will be part of a contract that requires credit checks, and direct debits etc. A significant number of people who shop there will be tech-savvy people who have Apply or Android Pay set up on their phones. People don't tend to make large purchases like iPhones on a whim and so will have planned ahead and taken a card with them. Most people carry their cards with them wherever they are anyway.

I doubt they're losing a significant amount of money (for them) from not accepting cash. Even on a £700 iPhone purchase, how much of that is actual profit that Vodafone are losing.

You went elsewhere. That's a business risk they've chosen to take. If they were losing more than they gained from not accepting cash, they wouldn't do it.

Original poster
Inappropriatefemale · 10/01/2020 01:23

Lost not left, god this phone!

OP posts:
Original poster
Inappropriatefemale · 10/01/2020 01:23

Dandelion I never knew thisShock and I’m quite shocked!

Ridiculous and like you say for a cheaper purchase then cash is better.

I wonder how much business they have left because of this...

OP posts:
PumpkinP · 10/01/2020 01:21

Weird, I’ve not heard of shops not accepting cash Confused

Dandelion1993 · 10/01/2020 01:17

Vodafone shops have been switching to cashless since the summer.

It's ridiculous as there are some things, like a phone case they if I've got the cash I prefer to use that.

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