I have been really stupid, new car

You'd be better starting your own thread Chubby this one is 5 years old !

<Zombie>

I got a car on finance, signed all paperwork etc yesterday, all done online, didn't go to view the car. Last night my partners brother offered him his old car instead of getting the new one.

New one getting delivered today, phoned first thing to pull out of agreement, dealer said not possible, finance had been arranged and the car and tax now in my name, she delivered the car this afternoon. My partner says I should be covered by 14 day cooling off period and to phone finance company tomorrow, is he right? Thanks

Did this get sorted?

Did they phone you back OldGrinch?

Phone them back. They won't all still be in a meeting and you'll feel much better once you've done it. Good luck.

You need to phone every hour, don't wait for them to call you back. It's very unlikely all the sales people are in a meeting for any length of time, they want to sell!

OP just send an email now to say you've tried a few times to get through via email and phone and that you will assume their lack of response is because they have cancelled your order and dont need to discuss it further.

Just to cover yourself in case they dont get back to you and only phone you to say your car has arrived!

Why the fuck did you email them?

Everyone told you to ring. Had you rung up the day after or gone in in person then this would have been so much easier, im sure there would have been no problems. Now you've left it so long, and it could be so much harder.

I hope you get this sorted but if not it's massive lesson in learning to he less passive

If you have not already sorted this please - before you rush in - get some advice from [say] Citizens Advice. The legal situation is complex and you should not simply accept anything you are told [for instance from the garage]. You "may" have breached the contact to buy but that does not mean that you need to pay the full price. The garage may be able to sue for their losses. Legally you might argue that they have not lost anything - they have the car. But they will be horrendously dissapointed.

Do please update us [if you have not] @OldGrinch

Awww I feel your pain. I did the same things years ago with Citroen. Was perfectly happy taking out a loan to buy out my lease but then a slick and rather dishy salesman bamboozled me into taking a a new car.

When I tried to cancel it by phone a few days later (realising that it was a disastrous expense) he advised that the car had already been registered in my name so it couldn't be cancelled. I held my ground and although I was mortified, they did eventually agree to cancel.

Did you manage to phone them OldGrinch?

Make sure you ring or you are going to end up with this car.

Then look into some kind of counselling/assertiveness training as being this timid is going to hinder you in life

Phone today. Good luck, it'll be ok if you do it quickly.

Bloody hell, pick up the phone!

Just phone them. The person on the end of the phone won't be trying to catch you out or anything.
Tell them you sent an email and would like check it has been received.
Tell them what the email said and ask what the cancellation policy is. Then you'll know.

Whatever the outcome in the future always give yourself a ' cooling off period'
Set yourself a limit, say £ 500. If you ever see something that costs over that ( anything ) walk away. If it's still calling out to you the next day or so then maybe you really need it in your life !
I used to have a clothes shopping obsession , couple of times a week, maybe £150. Most of it remained unworn, tagged etc . The above was a way of breaking that cycle, except my limit was £0 ! In the majority of cases , once home empty handed I didn't feel the need to go back and buy.

You're going to have to put on your big girls pants and RING them up now, before your new car arrives.

This is exactly what several of us told you would happen! You ducked out of phoning and took the "easier" option of emailing, and now you are still unsure about whether it's sorted and will still need to phone. And it's potentially more of an issue to resolve (i.e. they could have more of a claim to try to enforce the agreement) as more time has passed.

@oldgrinch why do you keep asking for advice when you don't take it? The longer you leave it the worse it is.
You are not a child do stop acting like one. Go into the deslershop and speak to the dealer.

Yes, you need to call them or go in. Get somebody to go with you if necessary. The longer you leave it the more difficult it will be. Go today.

You really need to call them. It won’t be as bad as you’re expecting, honestly.

Are you 12? Because if you're not a child then there's no excuse to not pick up the phone and call.

You agreed to the meeting even though you knew what they were going to try and sell you. No one forced you. You signed the paperwork even though you knew you couldn't afford it and didn't want it. No one forced you.

You managed to do all of that. Now you need to deal with the consequences. You need to find out either way so you can plan accordingly. Grow up, learn to say no and pick up the phone.