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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Original poster

To complain to Walkers Crisps

35 replies

Bouncingturtle · 18/07/2007 17:56

I bought a six pack of Pickled Onion Monster Munch - my pregnancy craving.
Imagine my horror when I pulled out a pack, opened it, ate a crisp to discover they WERE NOT PICKLED ONION. It was Roast beef (yuck)!!! Checked the other packets - they were ALL roast beef .
Check the pack they came in - yep should be six pickled onion flavour, so I hadn't bought the wrong ones by mistake.
I'm going to write them a very stern email to tell them how utterly traumatised I was by not having any pickled onion monster munch.
Going to take them back to Asda (where I bought them from).

Do you think they'll send me some freebies

OP posts:
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Rubybees · 19/07/2007 21:39

BTW I am not sad! But if I do spot something out of date if i've got some time I will buy it and then phone up hehe

Rubybees · 19/07/2007 21:38

Oh complain!! I have had loads of stuff from nappies ect.

If a nappy strechy side breaks I phone up, wipes without the hole in middle, ermmm wipes that the back of packet opened
hehe

food, anything Best before the supermarkets will do double refund ect! I once phoned envrionmental health as a yougurt was 5 days past it's use by and the 'shop' in meantion was very quick to send me a £20

The bank has sent me flowers as once they made me feel so upset as I was paying £200 from my debit to my credit card and kept asking me for extra id! Huh shall I just do it in the wall then (I was so upset I cried when I got home so dh phoned up and complained hehe a huge bouqet of flower 2 days later!!)

DO IT!!!!!!

jaynehater · 18/07/2007 22:36

I am going to bore the PANTS off dh when he gets home now that I know that's true...>!

Beauregard · 18/07/2007 22:31

I bet walkers are cackin it!

SlightlyMadSpider · 18/07/2007 22:30

Which is why I said that Walkers are fine....having checked their website...I am not trawling all manufacturers though....

alison222 · 18/07/2007 22:30

No its true Jaynehater. C&O actually have cheese powder in it and the cheese may have animal rennet used to set the cheese hence they are not vege.

Hulababy · 18/07/2007 22:29

That is some cheese & onion, not all.

Hulababy · 18/07/2007 22:28

No that is true jaynehater. I discovered the fact only this weekend. Most "meat" crips are just flavouring. However cheese crisps inclde cheese powder as an ingredient, and it never says that it is vegetarian cheese powder used. So technically not veggie, as not all cheese is veggie.

SlightlyMadSpider · 18/07/2007 22:28

Walkers Cheese & onion are fine for vegitarians...

jaynehater · 18/07/2007 22:25

Is it an urban myth that roast beef crisps are suitable for vegetarians but some cheese and onion aren't?

DarrellRivers · 18/07/2007 22:07

crikey yes, can you imagine Roast Beef crisps
Thinly Sliced pieces of fillet beef lightly toasted in olive oil
yuk

SlightlyMadSpider · 18/07/2007 22:05

But they are described as "Roast beef flavour"....I guess you could argue the toss as to whether they have the same flavour as roast beef.....few crisps taste of what they say they do to me....

DarrellRivers · 18/07/2007 22:03

What about the trade description's act....
Sounds like a breach to me

SlightlyMadSpider · 18/07/2007 22:02

it says so here...

DarrellRivers · 18/07/2007 22:01

haha at certified for vegetarians

SlightlyMadSpider · 18/07/2007 21:59

.....Maize, sunflower oil (25%) , roast beef flavour [wheat rusk, hydrolysed soya protein, lactose (from milk), flavourings, flavour enhancers (monosodium glutamate, disodium 5'-ribonucleotide), colour (ammonia caramel)] , salt, wheat flour.

and certified for vegetarians.....

Original poster
Bouncingturtle · 18/07/2007 21:56

Too late, and I too suspect that the nearest a cow will have been to a packet of roast beef monster much was when a lorry load passed the nearest herd!

OP posts:
DarrellRivers · 18/07/2007 21:46

Have to confesss have never really studied the ingredients of beef monster munch , but surely there must be a smidgeon of a cow near them, in order for them to be described as roast beef.
Bisto beef gravy does and so does bovril

barbamama · 18/07/2007 21:42

say you are vegetarin for maimum impact and compensation

oliveoil · 18/07/2007 21:42

my craving was Pickled Onion as well

how bizarre so many of us craved these things

SlightlyMadSpider · 18/07/2007 21:41

Would it really be against your religeon? Does any cow actually go anywhere near monster munch of any variety?

DarrellRivers · 18/07/2007 21:38

What if you had been Hindu?
Then it would also have been against your religion.
Rebellions and riots have been started by similar mistakes
Walkers should be taken to task

Original poster
Bouncingturtle · 18/07/2007 21:36

Thanks for the advice - and the website! Good old Mumsnet

BTW they do a multi pack with pickled onion, roast beef and flaming hot.
But I only like the pickle onion ones...

OP posts:
BocoBeak · 18/07/2007 20:54

wah, that was my craving during pg too - all i could think about for weeks was pickled onion monster munch, became an obsession.

I would've gone freaking mad and lost the plot in asda if that'd happened to me. Run along the aisles sweeping everything from the shelves, throw yourself sobbing into the crisp aisle, shake your fists at the heavens and howl 'whyyyyyyyyyy???', and 'thank you godless world!'

I'm sure they'll respond positively.

Beauregard · 18/07/2007 20:51

there you go!
I find it always pays to complain,have done so in the past and once even complained when i bought a cadbury's cheesecake and it was horrid.
Was worth it ,the manufacturer sent me a cheque for £8!