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To expect better from the NHS. Ingrown toenail saga

63 replies

Whatthefunk · 08/02/2019 17:06

Morning all. Posted on chat, about my son's ingrown toenail and the long wait, for a podiatry appointment. Well we finally got it done 3 weeks ago, and went this morning for a check up, with the hope that he would have been given the all clear. Sadly not...As the podiatrist was checking his toe, she asked her assistant to look who had done the initial procedure, because apparently they've messed up, and left a big chunk of the ingrown nail behind, and he has to have the whole thing done again. Along with the second toe, which is also ingrown now. Fuming!! My poor boy. I can't even tell you how awful those anesthetic injections are....AngrySad

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ODFOx · 05/07/2024 23:01

ZOMBIE!!!!

LINDAHOAD · 04/07/2024 13:23

if you can get the nail bed killed off as this is permanent otherwise they seem to come back

MorbidlyObese · 09/02/2019 12:53

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Whatthefunk · 09/02/2019 12:45

Just to add, the nail hasn't grown back. A big piece was left in. And by the reaction of the podiatrist at the check up, she was clearly surprised, and more than a little upset herself, that he has to go through it again

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ContinuityError · 09/02/2019 12:22

My DS had both big toes done at the same time privately (didn’t want to wait any longer) by a local chiropodist. It was £200 per toe, but worth every penny.

Lots of Emla cream applied an hour beforehand and covered in a dressing or cling film really helped to numb the injection sites.

I’m a wimp and sat outside whilst it was going on, but I could hear DS chatting away quite happily - he said that the injections were just uncomfortable and after that he couldn’t feel a thing. After the local anaesthetic had worn off he said the relief was instantaneous and just needed some ibuprofen the first evening as it throbbed a little. He was up and about after a day or so.

ChrisPrattsFace · 09/02/2019 12:00

I should also add there’s never 100% guaranteed success, when I had mine done he said there’s always a chance it can grow back. It can’t be eliminated for definite!
Also, don’t put emla on the end of his toe, it will numb the ‘testing’ spot before they start. They may start and he will still feel it, first injection is in the knuckle, should numb it for the rest of his injections!

OwlBeThere · 09/02/2019 05:58

@Whatthefunk, I didn't think you were going to sue, but the very fact people have suggested it to you means some people would. which is lunacy. How old is your son by the way?

millymae · 08/02/2019 23:12

I must have been very lucky when I had my ingrowing toe nail removed, but perhaps because I’d suffered the agony of sitting in a podiatrist’s chair for weeks beforehand whilst she tried to save the nail, the pain of the actual procedure was nothing in comparison.
For me the anaesthetic in my toe was far less painful than anything I felt when the podiatrist was poking around, and once the toe was numb the procedure itself was totally without pain. After the anaesthetic wore off I took a couple of paracetamol but didn’t feel the need for anymore until just before I went to have the wound re-dressed, when I expected to feel some pain
I was foolish in the sense that I left my toenail far too long before I sought any treatment, and by the time I saw my GP It was so badly infected that nothing could be done until the infection had cleared.
Unfortunately I believed everything people told me about the procedure being painful and that I would be better seeing a podiatrist than letting my GP take the nail off. I wish I’d taken no notice because by the time the podiatrist accepted that the nail couldn’t be saved I’d lost confidence in her and had suffered more weeks of excruciating pain that I would have done had my GP removed the nail as soon as the infection had cleared.
My nail (or rather the section of it that was cut away) was taken off years ago and I haven’t had any problems with it since. Nowadays I’m hard pressed to tell which of the nails it even was.
My advice to anyone would be that the pain of the injection lasts no time at all, and unless you’re very unlucky the relief you’ll feel in the long run will be well worth whatever discomfort you feel.

Whatthefunk · 08/02/2019 22:51

I have to say, last year I had laser surgery for glaucoma, and from start to finish, the treatment was excellent. I guess I was lucky

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JuniperBeer · 08/02/2019 22:39

To the poster who said see your GP to get a prescription for EMLA- you can buy it from the chemist!

CoachBombay · 08/02/2019 22:24

You should never "expect" anything from the NHS, it's absolutely diabolical in my opinion. It has been run in to the ground now to the point it just can't cope.

Life or death situations I think it can just about maintain the status quo, but anything else is just pointless sadly. Minor ailments to mental health treatment are practically non existent.

I genuinely avoid the NHS if possible. We have a private health care package now, we are not a affluent family out household income is less than 50k annually, but decided a monthly private package was the best way to go.

If I were you I'd save and try and go private, at least you'll get the treatment you want in a timely manner.

Whatthefunk · 08/02/2019 22:05

I have no intention of making a complaint. Shit happens, but it's crap

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OwlBeThere · 08/02/2019 22:03

legal advice over leaving some toenail behind.....jesus christ, no wonder the NHS is on its knees!
OP, i understand you're frustrated, but ingrown toenails are notoriously difficult to get right the first time, especially if they've been infected a lot and there is a lot of excess tissue etc. it doesn't mean the original person messed up, just that it can be hard to get it all.

Whatthefunk · 08/02/2019 21:56

Hopefully. I'm trying to go down the path of knowledge is power, with Ds. That and tbe promise of a gargantuan McDonald's, when iits over

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SparklyLeprechaun · 08/02/2019 21:54

Interesting that so many people found the injections painful. I was in a lot of pain beforehand, my toenail was a mess, but the injection hardly registered at all, no worse than a normal jab. Maybe it won't be that bad for your ds the second time.

Whatthefunk · 08/02/2019 21:50

We'll have to apply the cream, before we go to the clinic as it takes a couple of hours to be really effective

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SpanielEars070 · 08/02/2019 21:45

I'd ask for the numbing cream to administer before the injection. My grandchildren have got coeliac disease and have blood tests done often, DD collects a tube of cream from our GP beforehand along with a clear dressing and puts it on an hour before they go in. Works like a charm.

My youngest DD had one OP - it took around 11 months to get sorted on the NHS and she had similar in that it wasn't all removed the first time. I wished we'd paid the £180 quoted by a private chiropodist in hindsight............

Hope it all gets sorted.

Whatthefunk · 08/02/2019 21:43

Thanks. Ive just ordered some.

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DownWentTheFlag · 08/02/2019 21:42

You can buy EMLA cream over the counter for about £2 a tube. The tubes are very small so use a whole tube per toe, and then cover with a large dressing. Leave for at least an hour.

Whatthefunk · 08/02/2019 21:39

It's all very depressing. The NHS was always the shining example of success for Britain, and now, it's been run into the ground.
Interestingly, the general consensus from friends, when I told them of the mistake, that had been made, was , 'are you taking legal advice '? As if that was the answer... I know let's dig the NHS further into the ground 😔

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DaveCoachesgavemetheclap · 08/02/2019 21:37

I was in A&E yesterday. It was chaos. Doctors moaning about the workload, 5 hour wait to see doctor, multiple vomiting patients left in packed waiting room with everyone else, old people falling out of wheelchairs...

Sounds about right. I took my mum into our local A&E last Sunday evening at 8pm following a bad fall. We were in A&E for 18 hours before she was admitted. The doctors & nurses were run ragged and mum is now on a temporary ward which is due to close in 8 weeks.

Whatthefunk · 08/02/2019 21:35

Just to reiterate, he's had the procedure before, but they messed it up and left a lot of nail behind. He found the injections horrific, and is terrified. I know we just have to put on our big girl pants and get on with it, but it's bloody frustrating

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redyawn · 08/02/2019 21:32

The NHS is collapsing.

I was in A&E yesterday. It was chaos. Doctors moaning about the workload, 5 hour wait to see doctor, multiple vomiting patients left in packed waiting room with everyone else, old people falling out of wheelchairs....

My GP is chaos. Their phone system has been broken for weeks, they lose test results and forget to call you when you have a telephone appointment.

Hospital outpatient clinics are chaos. Doctor tells you to come back in 6 weeks, the admin tells you the earliest appointment is in 3 months. Ten days before the appointment, you get a letter to say your appointment has been delayed by a fortnight. Then you get another letter to say your appointment has been delayed to the day of your uncle's funeral, so you ask for a different date but that is another 2 months away.....

ChrisPrattsFace · 08/02/2019 21:29

I’ve had both mine done, through my GP.
Didn’t find it at all painful, although the anxiety and fear before the first toe outweighed anything that actually happened!
I was in, seen and fixed in a fortnight! Maybe my GP isn’t as bad as I thought it was!

Whatthefunk · 08/02/2019 21:23

So many grim stories...I'm dreading it, especially as he knows what's coming

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