for expecting to...

30 replies

Blondilocks · 15/05/2007 21:19

... be able to register my new mobile phone without having to wait for THREE HOURS on hold?!

OP posts:

Original poster

Blondilocks · 15/05/2007 22:16

There is that!!

I was tempted to ask them that if is how long they take for a new pay monthly customer then how long will it be when I'm an old one?!

Still hasn't rung back. Want to use my new phone! Dammit!

OP posts:

lou33 · 15/05/2007 22:14

oh them!

i am with them, usually they are ok BUT i waited for an hour and a half trying to get through to them once

when i finally did i made my unhappiness clear and they were v apologetic and helpful, tho it took another hour for them to fix my problem!

luckily the call was free

Original poster

Blondilocks · 15/05/2007 22:11

I finally got through to someone, who half an hour ago said they'd call back in 10 mins!

Not a good start to an 18 month relationship with them!

Not T-Mobile, a more fruity company - although to be fair have been with them for 4 yrs on PAYG & had no complaints at all.

Just peed off now! Need to be up at 6 for work, was meant 2 b studying this evening.... now waiting for a phone call!

OP posts:

lou33 · 15/05/2007 22:04

!!!!!!!!!!!

Yacketyblah · 15/05/2007 22:03

3 hours! Are we allowed to name names? Was it T-Mobile? They really wind me up.

Unflip

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