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Share your dilemmas and get honest opinions from other Mumsnetters.

To expect Tesco's to question my order?

62 replies

sunflowervalley · 27/04/2007 14:13

This may make you laugh .

I started a tesco order online and booked a delivery slot and checked out so as not to lose the slot.
Had just put 2 avacados in the basket and got distracted by the children.
Went back to it later and forgot I had started the other order and proceeded to place another order for a few days time.

A couple of days later saw a Tesco van pull up outside and thought they are delivering the wrong day.
Up the path comes the Tesco man with 2 avacados in his hand for which I was charged £5.99 delivery.

How embarassed I felt,he must have thought she has more money than sense.
I did'nt question it ,just took them from him and quickly shut the door.

I would have thought as I am a regular customer Tesco would have rung me to question this.

Has anyone else done this or is it just me?

OP posts:
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Astrophe · 27/04/2007 23:20

yes, asda are good with charging less, but i really find their website much harder to use. It such a pain when you spend time ordering online and end up having to go to the shops anyway

sohappyicouldcry · 27/04/2007 23:18

Asda delivered my shopping today, DH not at all happy, ordered Cherry Pie, ended up with Apple.... ordered Red grapes, ended up with Green.... ordered Caesar salad, ended up with NONE (don't they know I have friends over this wkend !),.... ordered various tins of baby food, ended up with NONE (don't they realise babies have to eat !!!!!!)
Overall, a shopping disaster, will STILL have to go out tomorrow morning before friends arrive.... GGRRRRRRRR ... At least ASDA charge you the cheapest price if they substitute, Tesco charge you for what you get (if the substitute is dearer, you pay more for the pleasure of something you didn't want !).

LynetteScavo · 27/04/2007 23:11

Oh no, you always get something in another size, but the same brand

Astrophe · 27/04/2007 23:11

Tesco - eVERY LITTLE HELPs

stitch · 27/04/2007 23:04

tp, i also got the wrong size nappies. if i order size 4, then surely anyone with half a brain cell would reqaalise that sixe 3 is useless?

Astrophe · 27/04/2007 23:03

Oh, that op made me LOL!

We order a mobile phone every week to reserve the slot and use a voucher code, and then come back to it later. We have had a few close calls, but have never actually recieved the phone (yet!)

I once recieved a dozen packets of a dozen pork pies from tesco, which I didn't order ( obviously, as pork pies are foul). Tescos encouraged me to keep them (free) but I insisted they come and collect them - what on earth was I going to do with 144 pork pies???

stitch · 27/04/2007 23:03

my neighbour once had 10 kilos of carrots!

when dd was a week old, i ordered huggies newborn nappies. when the delivery came, no nappies, coz the store had run out of huggies ones.
i rang the store and told them about my six day old dd, my 18 month old ds2, and ds1. and that i was physically incapable of going out to buy nappies, did they not have ANy other make instore?
they sent me some pampers nappies later that same day. the bloke who delivered them did look silly walking up the drive with just the nappies in his hadn and the cheeky sod did question it,
but hey, mistakes happen

chipmonkey · 27/04/2007 22:57

I ended up with 6kg of sausages once, I mean, I like sausages but ...

crayon · 27/04/2007 22:03

After reading this I'm a bit insulted that twice in the last month Sainsburys have rung me up to check I really needed only the three bottles of champagne I had ordered to secure the delivery slot (I usually delete them when I remember to put on my more humdrum food).

I'm obviously not giving a very good impression of leading an affluent lifestyle!

SeeYouEntee · 27/04/2007 21:53

obimomkanobi, for the first time ever while MNing I've literally cried with laughter. Hilarious!!

ThePrisoner · 27/04/2007 21:50

We ordered cat food, and had a substitute delivered ... dog food. Not very useful.

empie · 27/04/2007 21:47

Sooo funny, you couldn't make it up, could you! The only funnier thing would have been if you'd ordered melons instead!

cherrycake · 27/04/2007 21:30

That is really funny!
Good ole Tesco, don't u just love em!!
x

Hillls · 27/04/2007 21:09
Grin
GeeGee2 · 27/04/2007 21:08

Still have about 70 tins of beans in my cupboard. My husband didn't realise that the were not individual tins but multipacks of 12.

LynetteScavo · 27/04/2007 20:31

I've just remembered my friend once had a duplicate order, and two of everything was delivered. Taught her to bash away at the keypad!

stripeymum · 27/04/2007 18:43

Thank you for brightening my day sunflower. Was feeling very fed up, but now You can refuse any food you ordered online, even if it isn't a substitution and they have to take it back and refund you, some catalogue shopping law applies apparently. But guess you'd then have pais £5.99 to see the delivery driver.

NotQuiteCockney · 27/04/2007 18:28

Yes, Ocado often subsitute 2x100g bags of something with 2x400g bags of something completely different.

That being said, I haven't had any substitutions for quite a while now.

unknownrebelbang · 27/04/2007 18:17

I did once order one apple and one banana too,(not on their own though) using favourites, not realising I had to amend the amount.

Stopped getting substitutions now, I'd rather do without.

saltire · 27/04/2007 17:20

I once neded up with 70 bananas. I ordered 7 LOOSE bananas, and they sent me 7 bags each containing 10. I called them up and they refunded me the cost, and told me to keep the 'nanas. So I went round all the neighbours handing them out.
Their subsitutions ar ejust daft though. i ordered DH a bottle of red wine, an italian one he likes which costs about £3.50 a bottle. it was out of stock so they sent a bottle of white wine which cost £8.99 instead.

DumbledoresGirl · 27/04/2007 16:29

Sorry, I have to laugh at that too.

I hope a certain Mner won't mind me telling you this, but someone I am friends with has twice accidentally over ordered yoghurts, and ended up having something in the region of 40 plus yoghurts sitting in her fridge!

unknownrebelbang · 27/04/2007 16:28

Two avacados beats my 15 boxes of mincepies.....

fizzbuzz · 27/04/2007 16:27

There were.....

fizzbuzz · 27/04/2007 16:26

I,ve just received 9 packets of the same biscuit, but have no idea at all how this happened, as there was a BOGOF, and I only ordered 2.

Also colleague at work ordered what she thought was 6 bananas, was delivered 6kgs. She bought the excess into work....there was hundreds of them!

MrsSpoon · 27/04/2007 15:59

I have in the past ordered what I thought was six individual apples and ended up with six prepacked bags of apples, we had crumble several times that week.

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