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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To insist my 5 yr old ds uses toilets in Halfords, when they say 'NO' due to insurance reasons?

193 replies

DrNortherner · 24/04/2007 14:41

In Halfords last night at 5.30pm. Dh was spending £400 on a new bike. Ds needs loo.

Spotty teenage staff say no, not insured blah blah blah.

I say OK, lets go outside. Ds says no I need a poo.

Staff say use pub next door. Ds getting more and more desperate. Poo is coming.

I say 'Let him use your toilet now or dh will not buy bike' (dh looks aghast)

I demand manager.

We get escorted to toilet, but only a one off.

What do you think?

OP posts:
oliveoil · 25/04/2007 09:49

yes

you are being very prickly towards Northerner and I have no idea why tbh

she is taking stuff on board but you keep ranting on

Wotzsaname · 25/04/2007 09:48

oliveoil ?
are you talking to me?

want to start another thread?

oliveoil · 25/04/2007 09:47

you are quite rude

Wotzsaname · 25/04/2007 09:47

with double knots on each end

oliveoil · 25/04/2007 09:46

oh fgs

is this still running on?

where is my pen?

Wotzsaname · 25/04/2007 09:45

DrNortherner- you are very experienced with mn and I find you unique in that you ignore others views and experiences uless they are directed to you on your own thread.

There are some comments on here which you have just skipped like the news item and trippleshots experience.

FWIW trippleshots I think the BA staff should have offered helped if you were with bump. Like the poor customer service bit! You have to laugh.

You are quick to defend yourself as if the world is against you and your ds & dh. The world is not like, but things happen.

Far worse things happen.

I hope I can offer some valid advice oneday which you do not find offensive if it is slightly out of your own view on life.

bozza · 25/04/2007 09:32

No they don't poo first thing in the morning or necessarily at home, but they wait until they can go to a toilet. I am just a bit surprised that you were having to do this with a school age child, rather than a just potty trained one. In which case, presumably you would have had the potty in the car.

DrNortherner · 25/04/2007 09:27

Well done to those of you with kids who can hold in a poo. Mine can't.

I must train him to poo first thing in the morning, at home only, thus aleviating any future problems of this kind.

OP posts:
trippleshot · 25/04/2007 09:25

Liability culture is crazy, but I do think it's used as an excuse to cover poor customer service.

bozza · 25/04/2007 09:17

That happened to me trippleshot. When I had DS I took him into the office to be admired, as is expected. When I had DD I was not allowed to take her past reception. So all my colleagues ended up coming down in shifts.

I do think that a 5yo can usually be expected to hold it TBH. My 2yo can.

trippleshot · 25/04/2007 09:05

A colleague was asked to leave our building by the facilities staff when she brought her daughter in during her maternity leave to say hello. They claimed insurance reasons too. Unsurprisingly she didn't come back. I also had issues with BA while travelling pregnant for work - they refused to lift my baggage too. Still wasn't forced to sit beside a corpse in first class like that poor guy in the press a couple of weeks ago.

PeachyChocolateEClair · 25/04/2007 08:56

I Kinda see both POV but I think this insurance thing is out of control.

For instance, I used to teach first aid to st johns cadets. I have kept myself update but as my official qual. is expired (cant make evenings- Dh work) I am not insured if I administer first aid. I have been advised if needed that I shouldnt admit my training. Sorry but eff that! . I'm not having someone's heart attack on my conscience if I can help, Dh and I discussed and we'd rather take the chance and be sued.

Not in any way comparable, though another example of 'the world gone mad' .

Wotzsaname · 25/04/2007 08:46

MrsSchadenfreude
at your mums friend.

MARGOsBeenPlayingWithMyNooNoo
In the news about toddler falling out of the window

zippitippitoes · 25/04/2007 08:27

i find it quite strange expecting to be able to use a staff toilet

i would have just gone to the pub

or driven to one while dh stayed in the store or gone back another day

FioFio · 25/04/2007 08:23

This reply has been deleted

Message withdrawn

MrsSchadenfreude · 24/04/2007 23:22

My Mum has a friend who really cannot hold it for long. They were in a shopping centre once, the loos were closed for repair, they rushed somewhere else where they knew there were loos, but they were closed for cleaning, so dashed off somewhere else. Shop no longer had a loo. My Mum's friend pleaded with the shop assistant to use the staff loo as she couldn't hold it any longer. Shop assistant refused as against company policy. My Mum's friend then just said "Well, I'm very sorry, but..." and just peed all over the floor.

Wotzsaname · 24/04/2007 23:18

What you did was very reasonable.

Better?

DrNortherner · 24/04/2007 22:15

So if dh wants to go somewhere that make take a while, I should say no because ds may need a poo and there may not be a toilet?!

If I needed a poo I could hold it in, I am an adult. DS is 5.

Franny, I wasn't being rude to the assistants, I was trying to appeal to thier better nature. Because I didn't know if teh pub would be open or even if they would let ds use their loo. Why would they, we were not their customers?

The alternative was letting my son shit in the car park. I had no baby wipes and no plastic bags.

OP posts:
Hulababy · 24/04/2007 21:25

I guess. TBH thought we also generally go out together, even for stuff like this.

Wotzsaname · 24/04/2007 21:18

Hulababy to expalin - that's why I said why all go?

I know what my dc could be like at that age and unless I knew there was somewhere nearby to feed, water and offer loo stops and it was going to be a long time (see long time explained next para), we wouldn't all go.

It was DH bike purchase. In my own experience if my DH is choosing something it takes an age because he doesn't thing about the feed, water, loo thing! So he would have to go on his own, while we did something else.

Hulababy · 24/04/2007 21:13

Wotzsaname - I don't understand your first comment really??? I mean, when we go out then yes of course we all nip to the loo first. But sometimes a shopping trip can last a long time, and quite likely a 5yo may need to go again. And not many 5yo can poo on demand, in advance of a trip out, surely?!

WideWebWitch · 24/04/2007 21:07

lol F&Z, no, not ME, but a child I would, yes. They can't hang on 40 mins like I can

Wotzsaname · 24/04/2007 21:06

Yea all go shopping together, but go to loo first!

Glad DH got his bike, and I now see it was for DH not DS.

Will DH be going to loo before his bike ride? Or will he be stopping at Halfords? Sorry I shuldn't have typed that, I know its not funny for your DS and when you need to go you need to go. We have been there.

I will not comment anymore on your threads as I always rub you up the wrong way. No harm was intended.

Sorry in advance.
Sorry in advance.
Sorry in advance.

MARGOsBeenPlayingWithMyNooNoo · 24/04/2007 21:02

I haven't read all of this so apologies if I repeat anothers post

It was in the news about 6 months ago that Scabby Abbey are refusing to let minors in their staff area/offices due to a toddler falling out of a window on a visit. It was one of their employees kids IIRC.

I have, in the past, taken young children up to use the loos in every job I've had (shoe shops, clothes shops and banks)

Hulababy · 24/04/2007 20:59

I saw a similar situation in a Sainsburys local type shop whilst on holiday earlier this month. Mum comes in looked stressed, holding a little boy aged about 3. Asks to use toilet as he is desperate and the two cashiers refused, again quoting insurance. She almost pleads witht he TBH, saying why he needs to go - and that it was more than a wee. Little boy by this time is nealy in tears saying he really needs to go. Mum tries desperately with cashiers again and asks if anyone else to talk too, same NO answer.

Poor lad. When I went outide, the poor little thing is being held out by his daddy over a couple of plastic carrier backs. They'd moved their car further up onto the pavement outsie the shop and had kind of used themselves to shield himf rom view of everyone.

Felt dreadful for them.