Please or to access all these features

AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Two minutes silence and refusing to serve customer

805 replies

BalugaBelle · 11/11/2017 23:06

At work today I was on the checkout (large retail store) and the silence was announced over a tannoy.

A woman (on the phone) came up to the checkout during the silence, so I shushed her. Motioned to poppies next to till!

She then said, "I'm going to miss my train, please continue serving me!"

I refused, shook my head and sat silently for the two minutes.

At the end I put her items through, she moaned at me and called me rude and petty and then went on her merry way.

So was I being unreasonable to respect the two minutes silence, even if it meant a customer was unhappy at me doing so?

I know good customer service is needed but surely the two minutes silence takes priority? She clearly had no respect!

Quite frankly I didn't give a damn about her train, I was paying my respects as was everyone else in the shop. It was literally almost silent apart from young children (understandable) and general noise, i.e., heating making noises!

OP posts:
AlonsosLeftPinky · 12/11/2017 07:00

MrsTerryPratchet

Absolutely spot on.

I don't personally wear a poppy, or observe any silence. I go about my day as normal. I'm very aware of history and current affairs, and I don't need a dictated silence to reflect or to pay respect where it is due.

That said, if I worked in retail I wouldn't serve anyone on the phone as I think it's the height of rudeness.

Sentimentallentil · 12/11/2017 06:57

‘Anyone who doesn't observe it needs not to be in a public place at 11 am where possible.’ Hmm

So basically it’s your choice but if you don’t choose what I think you should choose then you have no right to be in public.

For what it’s worth if I’m in public and the silence is on then obviously I observe it because there’s no need to be destructive, but the aggression on this thread really winds me up. There’s loads of reasons not to observe it and it’s not everyone’s priority.

RagingFemininist · 12/11/2017 06:56

Yes, actually yes it does because the whole country is supposed to fall silent

Said who??? I haven’t seen any rules or law telling people that they have to do so.
It’s a remembrance. Anyone can chose to follow it or not and the whole country is certainly not expected to do that.
Saying that everyone has to be silent is forc8ng a (dubious??) moral agenda onto people.
Which is a shame because those people actually lost their lives so that we could keep our freedom (of speech for example....)

TitaniasCloset · 12/11/2017 06:52

You did the right thing. Don’t feel bad. That customer wasn’t very nice.

dibbleanddobble · 12/11/2017 06:50

Scarlett: " not being quiet does not equal lack of respect"

Yes, actually yes it does because the whole country is supposed to fall silent so not only is she not observing the silence herself (which, yes that's her choice) but in talking/laughing/expecting to be served in a public place she's stopping other people from their two minutes of quiet contemplation.

WinterRose92 · 12/11/2017 06:48

YANBU you were paying your respect as you wanted to do.

SpeckledyHen · 12/11/2017 06:48

You did the right thing .
She should have been more organised - after all there's a years notice of the silence :)

RagingFemininist · 12/11/2017 06:48

TBH I hate those two minutes of silence.
Yes it’s great to remember people during the two WW who lost their life’s so that we could live somewhere safe.
But it’s now about remembering all servicemen. Servicemen that no one is ever thinking about at any other times.mservicemen who have been injured or killed and then let down by the government who is refusingnthe provide the support they should give them.
Now I wonder, how many people, incl the OP is actually doing something about it and giving money for them to build the facilities they need, the home adapattions they need or the support they need to cope wo their husband/wife/father/mother.

It has become an exercise in false patriotism.
And as such no one has the ‘moral high ground’ because they are respecting those 2 mins silence.

LightastheBreeze · 12/11/2017 06:47

I was in Waitrose and it was made clear that service to customers would not go ahead during the silence, maybe shops should be more clear

YANBU

Piggywaspushed · 12/11/2017 06:47

I am a pacifist and I observe the two minute silence, even in my own house. I got to he car with my shopping yesterday at 11 am and sat in the car rather than put my shopping in the car. It makes me sad that some of you on this thread who are calling other judgemental are judging me a s a rabid right winger just because I was silent. I have the same thoughts about war as you. Do you go around being deliberately noisy or something??

I make sure I spend the two minutes thinking about the futility of war and the poor young people who died as victims of military and political decisions. I am going to a service today as DS plays in the Last Post. A man plays The Flowers of the Forest on his bagpipes and it is genuinely moving.

You can descry war and observe the silence.

I agree some people are (and always have been) very jingoistic about poppies and didn't buy them when they were Earl Haig fund (and I didn't like the pushy poppy sellers in Sainsburys yesterday who started trying to sell me other things apart from a poppy!). But I know what I mean and intend by observing it.

Anyone who doesn't observe it needs not to be in a public place at 11 am where possible. If they are, they just need to stop what they are doing. If she genuinely had been going to miss her train she would have left the shopping and rushed off.

Notreallyarsed · 12/11/2017 06:43

YWNBU to observe the silence and not serve her.

I see the arguments surrounding poppies and the silence every year. It’s a choice, it’s not compulsory. When it becomes forced it is meaningless, it is a choice to wear a poppy and observe the silences.

The bickering and nastiness which happens all the time is hugely ironic. Isn’t bigotry and intolerance why we need to remember the fallen in the first place? Without it, there wouldn’t be war.

dibbleanddobble · 12/11/2017 06:42

I'm shocked and depressed at the number of people who think you should have served this woman op, and even more depressed by the poster who asked why we observe the silence.
It is two minutes a year where we remember people who fought in wars to ensure that we could live in freedom. Their sacrifice made it possible for us to live the life we lead. Two minutes out of the year and it's not a surprise, it happens every year at the same time so people should be ready for it.

Well done for taking a stand op.

I was in a cafe/shop and all of the staff moved away from their counters and formed a line in front of them. I thought that was lovely.

Slartybartfast · 12/11/2017 06:40

poppycock

IfyouseeRitaMoreno · 12/11/2017 06:29

Anyone who refuses to acknowledge their sacrifice are as bad as hollocaust deniers in my opinion.

No, they’re really not Hmm

FireCracker2 · 12/11/2017 06:25

I run a children's sports club and they had no problem stopping what they were doing and observing the silence

FireCracker2 · 12/11/2017 06:24

If the company policy is 2 minutes of silence them that is what you do!
To the folk saying that the wws have passed out of living memory, surely that is all the more reason to observe the annual act of rembrance.

Sentimentallentil · 12/11/2017 06:13

‘Some People try really hard to be contrary. Makes them feel special.’

Ooooooooor maybe people just don’t agree.

Vitalogy · 12/11/2017 06:09

I was very surprised and proud that he stood beautifully. Brought a tear to my eye that did.

larrygrylls · 12/11/2017 06:09

Hilarious that pseudo lawyers keep saying the silence ‘isn’t a legal requirenent’. Nor is serving someone a legal requirement, especially not within a set period of time.

Ywnbu; would have been even better had security thrown her out.

Bubblebubblepop · 12/11/2017 06:08

"It's surprised me that there's so many people on the thread saying the opposite though."

Some People try really hard to be contrary. Makes them feel special.

Vitalogy · 12/11/2017 06:04

I think you did the right thing OP. It's surprised me that there's so many people on the thread saying the opposite though.

Battleax · 12/11/2017 06:02

You should have served her. You could have really caused her problems by making her miss her train.

It wasn't a ticket office.

If she wants to cause herself problems with last minute purchases during the armistice day silence, that's her own disrespectful lookout.

Chrisinthemorning · 12/11/2017 06:00

She was rude.
Slight tangent, we were at the garden centre with DS (5) who is a total wiggle and never shuts up. They announced the silence over the tannoy so I told him we would be standing still and quiet for 2 minutes to remember people who have died in wars. I was very surprised and proud that he stood beautifully. A 50 something man next to us continued moving around and talking loudly so his wife about Christmas decorations throughout. Some people!

Bunnystew · 12/11/2017 05:59

Mrs. It’s about remembering the PEOPLE who died. Relatives of many of us. It’s not about remembering 99 year old political decisions.

Sentimentallentil · 12/11/2017 05:56

If she doesn't like it then she can always sod off to another country and good riddens to that sort of person.

Ah yes that’s what we fought the Nazis for, so that people who express themselves differently or don’t conform to the dominant societal norm have to leave the country Hmm