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Two minutes silence and refusing to serve customer

805 replies

BalugaBelle · 11/11/2017 23:06

At work today I was on the checkout (large retail store) and the silence was announced over a tannoy.

A woman (on the phone) came up to the checkout during the silence, so I shushed her. Motioned to poppies next to till!

She then said, "I'm going to miss my train, please continue serving me!"

I refused, shook my head and sat silently for the two minutes.

At the end I put her items through, she moaned at me and called me rude and petty and then went on her merry way.

So was I being unreasonable to respect the two minutes silence, even if it meant a customer was unhappy at me doing so?

I know good customer service is needed but surely the two minutes silence takes priority? She clearly had no respect!

Quite frankly I didn't give a damn about her train, I was paying my respects as was everyone else in the shop. It was literally almost silent apart from young children (understandable) and general noise, i.e., heating making noises!

OP posts:
New posts on this thread. Refresh page
Charlotte1111111 · 11/11/2024 20:40

Charlotte1111111 · 11/11/2024 20:32

Why on earth not 🤣

Omg, PreCovid time too!

Charlotte1111111 · 11/11/2024 20:32

Why on earth not 🤣

MellersSmellers · 11/11/2024 19:00

Your shop should have told you their policy on this rather than leave it to you to have to decide what to do in that situation.
Personally I would expect any shop to observe the silence and to announce it beforehand (or have a sign up) to say that was the case.
She should have allowed more time for her train - twat.

dementedpixie · 11/11/2024 18:54

@Charlotte1111111 why on earth have you reactivated a thread from 2017/2018??

Charlotte1111111 · 11/11/2024 18:35

I am absolutely disgusted with these comments. Saying you should’ve served her, absolutely not, forget her train, dreadful woman!

Of course you stop serving. They can wait two minutes. If it wasn’t for the people who lost their lives she wouldn’t be in there shopping in the first place.

Awful woman she should be ashamed, and so should the people who have said you should’ve served her!

kissthealderman · 23/05/2018 21:14

This reply has been deleted

Message withdrawn at poster's request.

MumofBoysx2 · 23/05/2018 21:00

I think it's unfair that whether to observe the silence or not was put on the staff. There should have been a sign on the door saying that the shop would stop for 2 mins, then she didn't have to come in if she didn't want to. YANBU.

daffodillament · 23/05/2018 20:34

I love Zombie !

ImNotMeImSomeoneElse · 23/05/2018 20:27

Hahaha user, I think you might be right!

user546425732 · 23/05/2018 20:26

I think the customer is reasonable to complain as the silence has clearly been going on for far too long.

DaisysStew · 23/05/2018 20:24

Why do people resurrect such old threads purely to be goady? What’s pissed you off so much today that you’ve thought you’d come on and refer to people observing a moments silence “wasters”.

Clandestino · 23/05/2018 20:22

And now I have Cranberries stuck in my head. Bloody hell.

Clandestino · 23/05/2018 20:21

Zombie zombie zombie!!!!

nancy75 · 23/05/2018 20:18

If the customer is still waiting to be served she’s probably missed that train, considering the op was 6 MONTHS AGO!

kissthealderman · 23/05/2018 20:14

This reply has been deleted

Message withdrawn at poster's request.

Jessica1972 · 23/05/2018 20:09

And if the customer doesn't want to pay their respect then the staff should oblige. Customer comes first. Again, do it in your own time you time wasters.

BlankTimes · 23/05/2018 19:57

@Jessica1972

You are replying to a post dated Tue 14-Nov-17

There is usually a warning in the reply box to say the thread has not been posted on for a while.

ZOMBIE THREAD!!!

RunMummyRun68 · 23/05/2018 19:46

jessica if the till staff and store staff want to stop to pay their respects then the customer will have to wait!!

Jessica1972 · 23/05/2018 19:42

You can pay your respects in your own time. Companies should not force this on anyone. Those who wish to pay their respect to the dead should also respect people who don't wish to pay their respect in public or at all.

Mittens1969 · 14/11/2017 22:58

So, Reanimate, you think people who disagree with you are necessarily ‘hard of thinking’, do you? It doesn’t occur to you ever that you might be the one who might be ‘hard of thinking’? Yes, that does make you extremely arrogant.

StrangeLookingParasite · 14/11/2017 22:33

the hard of thinking

Frankly that's looking more like you than anyone else on this thread.

StealthPolarBear · 14/11/2017 21:02

Sgb, as usual, has a point

PortiaCastis · 14/11/2017 20:47

Well the hard of thinking are very apparent on here!

Threenme · 14/11/2017 20:43

Reanimated your arrogance is breath taking, I do however comend you on your self confidence!

ReanimatedSGB · 14/11/2017 20:38

Yup, I'm just as gobby in real life, because the hard of thinking need frequent mocking and shaking up. HTH.

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