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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To be annoyed at council waiting times

416 replies

Dancingfairy · 02/08/2017 19:54

My council has a 3 week wait for all repairs. The light in my bathroom has gone, it's not a standar bulb so someone from the council has to come to sort it. I have to wait 3 weeks! So I cannot use my bathroom after a certain time, I usually bath my children before bed but won't be able to for 3 weeks. Aibu to think it should be sorted sooner?

OP posts:
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HelenaDove · 02/08/2017 20:56

MumIs No candles were nothing to do with Grenfell. OP would soon get the blame if something went wrong though.

And despite candles having nothing to do with Grenfell i showed my housing officer the aforementioned lights when she came round to do a fire safety visit two weeks ago.

She was pleased that we dont burn candles.

x2boys · 02/08/2017 20:56

I pay my rent Bunny and again we don't all live in London in my town it's fairly easy to get social housing Hmm

x2boys · 02/08/2017 20:54

Yeah I agree Helena.

LonelyGir1 · 02/08/2017 20:52
Shock
Bunnyfuller · 02/08/2017 20:52

It's the sense of entitlement in your post that is annoying people, op. Those of us that don't live in local authority (and bloody loads that do) just crack on and try to things themselves. When you have to pay for repairs yourself you start becoming quite the DIYer!

As there's no natural light in there your baby won't know what time of day it is, so just move bath forward, or use other lights.

You are VERY lucky, tower block or not. There are many in B and B accom, or with nothing whatsoever. People aren't jealous, some just get irritated at where tax money is spent - I would rather mine went to public services such as the NHS or police etc rather than paying for lightbulb repairs.

MumIsRunningAMarathon · 02/08/2017 20:50

misti candles were nothing to do with Grenfell.....

HelenaDove · 02/08/2017 20:50

I wish ppl on here would make their bloody minds up. One minute they are saying social rent is subsidized next its "no wonder they are so high"

If you are going to bash tenants at least be consistent with it.

3 weeks isnt a bad wait for this type of repair though.

ExplodedCloud · 02/08/2017 20:49

Look realistically there are many occasions on which social housing tenants do get a very raw deal on maintenance, being treated as an inconvenience to contractors fixing boilers etc. And are told they should be grateful for whatever they get.
Your OP complained about the wait and you've dripfed the not the bulb, no window and a newborn in.
What exactly is the fault?

MumIsRunningAMarathon · 02/08/2017 20:49

i agree!!!

entitled

chirpyburbycheapsheep · 02/08/2017 20:49

Disclaimer: this solution applies to council houses as well as rented, owned properties, caravans, tents and space shuttles.

Grin
Mistigri · 02/08/2017 20:49

Post Grenfell, pretty shocked to see people recommending candles in a tower block...

OP, if It's a sealed unit that can only be repaired by the council, then waiting 3 weeks is unreasonable. Otherwise, just take out the bulb, take it to a DIY store and buy an identical one.

Humperdonk · 02/08/2017 20:48

I work for a housing association, we would not send someone out to change a bulb/tube/starter motor (unless you were disabled/elderly/otherwise unable to do it yourself and had nobody else who could do it for you).
Our light fittings in bathrooms are generally sealed units with weird curly tube things inside. You may need to unscrew the cover and you can buy the bulbs in a hardware store or online.

If you've tried a new bulb and it's still not working then I kind of agree it's too long a wait. Our wait time for a standard repair would be up to 3 weeks, we would try and get to you sooner (and might even attend in an emergency if you were vulnerable etc.) but it sounds like they are busy (maybe changing too many light bulbs?)

If you've tried a new bulb call them back and see if they can pull it forward?

HemanOrSheRa · 02/08/2017 20:47

I know the type of fitting OP and I know if you live in a tower block you probably won't have a window in your bathroom. You can open the sealed unit with a coin. Remove the D bulb and buy one.

Most councils, well ours won't and they are pretty good, won't replace bulbs for anyone. I work with older people who NO WAY could replace such a bulb. We can't so we call out a handy person service.

Biscusting · 02/08/2017 20:46

Easy solution, don't be a fanny and sort it out with using an alternative light source.

Disclaimer: this solution applies to council houses as well as rented, owned properties, caravans, tents and space shuttles.

Your welcome.

Can also be second to call bullshit on this thread?

x2boys · 02/08/2017 20:45

I don't know coddi shocking isn't it!

chirpyburbycheapsheep · 02/08/2017 20:45

I remember when the light in my bathroom broke (it was the illegal light fitting itself that broke not the bulb) and it took three years to get my private landlady to do something about it. And I am classed as disabled. I just used candles and pretended I was a Victorian (I find fantasy helps with the harsh realities of life).

I don't know how this helps you but it has brought back memories of the 1800s. Anyway, I think looking at your tenancy agreement was a good suggestion. I appreciate it must be hard with a young baby though. Hope you get it sorted

strugglingstepdad · 02/08/2017 20:45

Jesus you really are entitled!!

Change the bloody bulb yourself, just cos it's non standard doesn't mean you can't change it!!

No wonder rents are high I social housing when there are people like you about!!!!!

HelenaDove · 02/08/2017 20:44

I see coddiwomple thinks council and HA tenants get free white goods.

Not the worst ive seen on here though. The worst was someone posting that all HA tenants get their tv licence paid for them as well.

Its in our TENANCY AGREEMENT (in our case) that we are NOT to touch the kitchen + bathroom light fittings.

Now if OP tries to do something herself involving the electrics and something goes wrong i GURANTEE she will recieve some of the disgusting type of victim blaming that the tenant whose fridge may have started the fire at Grenfell got.

OP ive got the round lights that you press Just leave it on the side or the bathroom cabinet if you have one while using the bathroom.

coddiwomple · 02/08/2017 20:40

x2boys
Why are they not providing them? It's scandalous! I am absolutely outraged! Do they also expect people to live without tvs and goats! Grin

On another note, instead of candles, you can use battery operated lights, much safer when you have little ones (even if a 3 months old baby is not there yet)

on amazon

or ebay

SpartacusSaiman · 02/08/2017 20:37

I like to bath them in the evenings it's part of our routine

You can still do that. You bathroom doesnt have a window. You have the same amount of lighy coming in, i the morning as the evening....none.

You said it was the bulb, them its not the bulb. Now you dont have a clue what it is.

hks · 02/08/2017 20:36

can you not buy a torch or battery operated camping lamp will you get it sorted

joannegrady90 · 02/08/2017 20:35

Why post if you're going to be an arsehole to everyone?

BarbaraOcumbungles · 02/08/2017 20:34

If it's that you're struggling to get the unit open there's likely to be a slot round the edge of the casing somewhere that you can put a coin in and twist which would open it up.

No cpincils should be changing bulbs for people who aren't vulnerable.

FanwankTheAbsurd · 02/08/2017 20:34

Bullshit, no-one could be this entitled, surely?

And no, OP, I'm not 'jealous' 😂

Custardo · 02/08/2017 20:33

some people can't afford it - not even £20. i'm not saying the op can't but i am saying that cries of "go out and fix it yourself" are not helpful.

besides, the council as a landlord has resonsibilities.

and no-one should count themelves lucky and be grateful because they have a council house. remember succssive governmens have caused a dire situation.

she is also not wasting council resources. they are a landlord, they budget thus and rent is given in exchange

op, here is some advice from shelter england.shelter.org.uk/housing_advice/repairs/complain_about_council_or_housing_association_repairs

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