This is the feedback thread for the Mumsnetters who tested Banjo Robinson’s personalised pen pal experience with their children aged 5 to 8. Banjo Robinson is a magical, globetrotting CAT who sends proper, paper post (and creative activities!) to children twice a month, from exciting destinations around the world!
At the same time as giving feedback on the thread below, Banjo Robinson testers also completed a survey. Results from the survey are now in and:
- 88% said they were satisfied with the service, and
- 89% would recommend to a friend or family member
Find out more or subscribe for your child here.
Testers received an initial introduction pack which includes: a personalised letter introducing Banjo and his travels, a world map, stickers to track Banjo’s progress, personalised stickers to use creatively, two sketch pages to colour, a reply page to draw and write their response, a reply envelope with postage stamp stickers and a recipe cards. Banjo then wrote each child a follow up letter detailing his next stop in his travels and including more goodies.
Here’s what Banjo Robinson has to say: “Banjo Robinson is a magical, globetrotting CAT who sends proper, paper post (and creative activities!) to children aged 5 to 8, twice a month, from exciting destinations around the world! Children can write back to Banjo and leave their replies under the sofa for overnight collection by 'Cat Mail’. Our website allows parents to add a paragraph to the end of the next letter their child receives (PS message), so that Banjo can answer their questions, reference their recent achievements, or simply send love and encouragement.
Each delivery includes a personalised letter from Banjo (now written by children’s author, Anna Kemp!), reply stationery, a colouring-in activity, personalised stickers, country facts, and a recipe from each country. Children also receive a big, beautiful map of the world poster with their first letter - they can add country stickers to this as they follow along with Banjo’s world tour!"
Testers, please answer the following questions as well as completing the short feedback survey which we have emailed to you:
1) What did you think of Banjo Robinson, the character?
2) How was your child’s experience of receiving the personalised letter from Banjo?
3) Did you write a PS message in your child’s letter(s)? If so, what did you think of this feature?
4) What stood out for you with Banjo Robinson? Delight and fun, educational benefits or anything else?
5) If you could change one thing about Banjo Robinson, what would it be?
All testers who leave the required feedback will be entered into a prize draw where one MNer will win a £300 voucher of their choice (from a list).
Non-testers, if you’re reading this feedback and think that your child would like to receive letters from Banjo, you can get 50% off a 3 month subscription using the code BANJOLOVESMN at the checkout, on the Banjo Robinson website. This includes a big, beautiful map of the world to follow along with Banjo on his travels and six deliveries!
Thanks and good luck!
MNHQ
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