Previous threadhere for background.
In brief, I have a water leak. So big that it cascades down what's left of my driveway (which has had 4 big holes dug in it), over the pavement and runs like a stream down the road. Apart from the holes, it's been like this for about 5 months.
I was told recently by Thames Water that if I dug a hole in my kitchen floor they would repair the leak. It's a solid concrete floor so not just lifting floor boards etc.
Today was meant to be a site visit to a) confirm that there was no alternative but to dig a hole and b) to mark out where the hole was. Except Thames don't know where the leak is, and have no way of finding out.
So where the fuck was the hole meant to be? No answer.
My insurers also don't know where the leak is. Chap from loss adjusters said it would require tracing to work out where it is but that I 'probably' haven't got cover for that.
So the water co want me to dig a hole except they don't know where the leak is or where to dig. My insurers will pay for the damage done by digging the hole, but won't dig it until they know where the leak is, the detection of which I'm not covered for.
Is this not utter madness? What on earth am I meant to do??!
I have to say, I'm an intelligent and articulate person and I am struggling against this tide of bullshit, fuck knows how other people would manage. I had to ask about alternatives to the digging, because pillock from my insurers didn't realise that was part of his brief...
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AIBU?
To be utterly fucked off with this incompetence?
65 replies
VelvetSpoon · 12/09/2016 14:29
OP posts:
DixieWishbone ·
12/09/2016 15:17
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SnowBallsAreHere ·
12/09/2016 16:25
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