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Is anyone else really disappointed with Hush?

30 replies

CambridgeBlue · 03/05/2013 11:33

I absolutely love the look of their clothes on the website and in the brochures, and to be fair I've had a couple of lovely items. But in general the quality seems awful! Some of the jersey stuff in particular looks like old dishrags and yet it's far from cheap. I'm really disappointed as I love this style and thought I'd found somewhere I could shop from regularly - I'd be happy to pay their prices if the quality matched up :(


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Hi everyone - MNHQ here. This thread is a little old, and the opinions voiced may be a little out of date. Take a look at this more recent thread to find out what Mumsnetters are saying about Hush right now, and why not take a look at the Mumsnet Hush Edit to see the staples Mumsnetters are recommending this season.

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LokieBunn1 · 04/10/2017 11:17

I had also been thrilled with with the styling & bought several summer travel dresses.
Sadly on arrival I was unable to wear any of them because they were 100% creased and crumpled, despite very carefull packing.
Such poor qaulity fabrics defeat the object of them being fit for travel...
I have deposited all of them in a local charity shop this morning.
i most certainly wouldn't order from Hush again or recommend them to anyone .
Hey ho... another costly wardrobe lesson learnt! Hush are certainly not cheap

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Cool1Cat · 31/08/2016 20:25

I switched to Baukjen. Much better quality and value for money. Will,never touch Hush again. Can't believe there is a thread somewhere on here plugging a rushed modal skirt. Baukjen do the same style in a cotton elastame which is gorgeous and looks much better, for the same price.

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Turquoiseblue · 29/03/2015 09:41

After loving them (on this tread ) the skirt I raved about has bobbled horriblyHmm so disappointing.
I ve also just ordered the new season Catherine dress, demon shirt dress, a scarf and a clutch (when the Sophie Anderson version I wanted was OOS) hoping this order will be a success wen it arrives.

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Shopgirl1 · 29/03/2015 09:28

I used to like Hush, but am not ordering from them now until I hear their quality has improved...recent knitwear in particular has been dire, not worth the price, has not washed well.
I find their jersey doesn't always hold up well if washed often either, I have a few leggings and long vests and they don't feel so nice anymore.
I do love my leopard scarf and have a nice cashmere beanie from them, also looking forward to wearing last years denim shorts again but overall I have been dissapointed by them.

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BallroomWithNoBalls · 28/03/2015 23:05

Vicsp - do you perchance work at Hush? Bumping an old thread to say how great they are Wink

They are my favourite shop style wise but I cringe at the terrible quality of many of the clothes. They need to up their game - I am happy to pay the prices if the quality is good but around 70% of their current items aren't worth half of what they are charging in terms of design or quality IMO.

I think they need a few new staff at the top end tbh - the whole branding is a bit sqewiff atm, the awful model last season, the poorly written emails...

I prefer Me and Em but it's too smart and too £££ for me, so I keep revisiting Hush.

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Beketaten · 28/03/2015 22:45

I stock up at the sample sales, and occasionally on eBay, but I'd never pay full price. It all looks great in the pics, but a lot is shapeless and unflattering in real life. Was surprised to see how awful some of it looked, the Vanessa trousers were truly shocking! But some of it is lovely and very cosy.

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vicsp · 28/03/2015 22:16

I have been buying Hush clothes for about 3 years now and just love them! Their clothes are so easy and comfy to wear but super stylish at the same time. Don't get me wrong - there are a couple of things have been sent back as I didn't look quite the models in the item ;-) but on the whole I have been very satisfied with the quality and descriptions of items. In fact everything I have bought from Hush has been worn again and again and so I think the value for money is excellent and for me (size 10) the S/M sizing is spot on. Every time a new collection comes out I have to ration what I buy which is the only downside really....

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Sonotkylie · 06/05/2013 17:16

6 weeks ago I would have been right with you but then I tried the camo joggers ... Not my normal sort of thing at all but I was weirdly attracted to them. And they are fantastic. But partly that's because the S fitted well whereas normally as a 12 the 8-10 S is too small and the M 12-14 is too big. However, other than that everything else has been a let down and either returned or just disappointing, apart from the original 8+ year old PJs, which also were fantastic and still just about going although I think the fabric will wear through next winter ...!

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CambridgeBlue · 06/05/2013 08:38

Oh bum that jersey maxi skirt was the only thing I really liked - if mine goes 'twizzled' I think I'll be tempted to return it. I saw an identical one for about £15 in DP at the weekend but what I like about the Hush one was the second layer to hold my less than flat tummy in!

Think I am going to be studying the Hush site for style ideas (I do think it looks 'luxury' although often much too shapeless) then replicating from cheaper shops in future.

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catslave · 05/05/2013 23:57

Thank gawd it's not just me... I ordered tons and ended up with just this:

www.hush-uk.com/daywear/jumpers/cocoon-cardi-beige.html

Much nicer when worn with skinnies and not granny slacks FYI poor model...

The Vanessa trousers were truly shocking:

www.hush-uk.com/daywear/trousers/new-vanessa-trousers-concrete.html

Paper thin rayon and looked so creased when I got them out of the box that it was shocking.

It's not just that they don't fit bigger sizes - I am an 8/10 (but more an 8) and it all looked crap on me, too.

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Downfall · 05/05/2013 23:01

I like the hush style, but agree it can be replicated at less cost. I have this season jersey maxi skirt - good colour, fabric and length. But the elastic waist band has 'twizzled' so it is all lumpy and bulky. This hasn't happened with my dotty p and new look jersey skirts, which were 1/3 price.

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shopalot · 05/05/2013 21:49

I don't understand why I can't get the site. Even the link doesn't work. Very bizarre.

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mirpuppet · 05/05/2013 21:42

Hush is on my list of places not to buy from in the future as most of my purchases I have regretted to one degree or another. Too much poly; doesn't wash well; doesn't drap well; holes; ill fitting; weird colours -- and I only have 6 items.

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Chubfuddler · 05/05/2013 21:37

Just looked at their site for first time

What a load of shapeless tat. You ordered from there expecting luxury? Really? The jumpers are wider than they are long. Not a good sign.

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hedgefund · 05/05/2013 21:34

i ordered \link{http://www.hush-uk.com/daywear/dresses/two-tone-sloppy-joe-dress-grey-marl-natural.html\this} a while back and just tried it on again, it looks like a pyjama top Grin and cost so much £££ it's too short to wear as a dress too.

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shopalot · 05/05/2013 21:31

I have been trying to look on the hush website for the last couple of days- anyone else having problems viewing it or it just me?

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Poppetspinkpants · 05/05/2013 20:51

I'd be more inclined to take them seriously if they went up to size 18.
But that's just me.

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ItsAllTLAsToMe · 05/05/2013 20:37

Yes, I am a bit too. I've bought a lot if things from Hush. Some things have been good, e.g. black cords, other things have been rubbish, e.g. jersey blazers. I like the style of their pyjama bottoms, but I hate the sizing - one size is too small, and the other size is too big. And everything has too be cool washed, Aaaaaaaaaaaaaargh.

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Eliza22 · 05/05/2013 19:38

Me. In real life, everything I ordered recently, looked cheap and shapeless (unless of course, I'm cheap and shapeless! Confused!)

I ordered loads of stuff and sent the whole lot back. It looked so comfy and classy on the slender models but looked shite on me. And, it makes me think they don't like the larger lady (I'm a 12 top and a 14 bottom) as there was o room for manoeuvre !

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CambridgeBlue · 03/05/2013 15:11

Well someone else will be getting a few I've rejected judging by today's order! They were very creased already so God knows what they'd look like after a day's wear.

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belledejour · 03/05/2013 14:52

I love the look and idea of the relaxed lounge vibe that Hush aims for but the quality is very poor and it's such a shame. The clothes are beautifully put together and styled in the catalogue (although I agree that the models look drugged as they gaze vacantly into the middle distance). They are also v v thin, which makes most things look luxurious and drapey. I bought a few things last year but this year's order went straight back. The t-shirts were so crepey and wrinkled that they looked like they'd been worn already - in fact i did wonder if I'd got some goods that someone else had already rejected.

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teta · 03/05/2013 14:00

If its anything like the midi skirt it will migrate north during the day up to your bra line.I am perpetually pulling mine down.It seems to be a problem with all jersey skirts though and not exclusive to Hush.
Yes i do agree getting tissues wrapped packages is a lot nicer.I spend a lot of time in Matalan buying kids uniform/hair accessories etc. and any clothes from there come under the category of household/kids expenditure.Therefore i have become an expert at sniffing out bargains.

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CambridgeBlue · 03/05/2013 13:38

Glad it's not just me. I think their photo shoots are done very well and the whole feel of the company implies good quality and a bit of luxury but it's sad the products don't reflect that. I'm quite sure places like Matalan do have similar stuff at less silly prices but it's not nearly as nice as getting a lovely tissue wrapped parcel in the post!

My best buys have been the Henley and Amy dresses which I've lived in this winter and I've just received the jersey maxi which is a bit long but so flattering I'm going to keep it and trip over it all the time hitch up the waist a bit.

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Hopefully · 03/05/2013 13:33

I think it's really mixed - I've had some amazing hard wearing pjs from there, but a racer back vest fell apart embarrassingly quickly. Agree that the prices would be fine if the quality was consistent.

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schobe · 03/05/2013 12:52

Way, way overpriced. I can't believe they're now sending out smelly garments!

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