Want to know how to invest your money? Read MNers feedback on the Netwealth service

[EllieMumsnet]

This is the feedback thread for the Mumsnet users who tested out the Netwealth service by either attending a session at Netwealth’s offices or by attending a Webinar from home. The service test was open and of interest to the following users:

• individuals with ISA and pension holdings
• individuals with current or future financial commitments such as school fees or care home fees
• individuals who want to make sure they have a plan in place for generating retirement income
• widows or divorcees with potentially significant capital sums who would like guidance on their finances
• individuals who have recently sold a company or inherited wealth

Here’s some more information on Netwealth and what they have to say: “Netwealth is a modern wealth manager, combining long term expertise with cutting edge technology. This leads to much lower costs as well as exceptional transparency and flexibility when it comes to savings and investments. The service provides a deeply experienced investment team, who manage investments on clients’ behalf and qualified advisers for those times when advice is needed. The modern technology creates a client experience which is both user-friendly and accessible, including the ability to set up investment goals to line up with individual savings needs, as well as giving insight into daily portfolio performance. All of this is provided at a cost which is typically a half or even a third that of traditional wealth managers. Netwealth aims to make investments a family affair by allowing investors to invite their spouse, children, siblings and friends to their Netwealth Network – with each individual retaining their own portfolio.Fees are then calculated based on the whole Network, helping reduce costs even further.”

Testers please answer the questions below:
- Did you attend the Netwealth office or the Netwealth Webinar?
- Overall how did you find the Netwealth online experience?
- What do you like most about the website and the process?
- What do you feel could be improved?
- In your opinion, who is the Netwealth service aimed at/most suitable for?
- Would you recommend Netwealth as a wealth manager to a friend or family member, and why?

Selected testers will be required to leave feedback on a thread and also fill in a short survey, all testers who do so will be entered into a prize draw where 3 MNers will win a £100 voucher each of their choice (from a list).

Thanks and good luck with the prize draw
MNHQ

Standard Insight T&Cs Apply

[EllieMumsnet]

Hi everyone

Sorry i'm a bit late with this ! The winners are: Trundle13, postitnotes & Byrdie

[leasedaudi]

Hi @EllieMumsnet has the prize draw occurred yet? Thank you...

Some random posts on here above! 😂

[Moo0101]

Hi, is anyone in the same boat? I’m cycle day 45, 9 days late, 3 negative test results, could I still be pregnant? What’s going on?!

[Mewalker]

Hello,
I’m wondering if anyone can recommend a piano teacher in Kingston Upon Thames? I have 3 little girls who are keen for lessons!
Thanks.

[Fillybuster]

Thanks for including me in the trial.

Did you attend the Netwealth office or the Netwealth Webinar?
Webinar, which I thought was really good, but perhaps you could offer a choice between a short and a longer version, for those with more/less confidence?

• Overall how did you find the Netwealth online experience?
  

Mostly it’s pretty good, and it made more sense after the webinar.

• What do you like most about the website and the process?
  

I really like the idea of being able to flex different parameters to see what might happen.

Very clear & reasonable pricing, which is great, and I think one of the reasons people don’t want to use private financial advisors!

• What do you feel could be improved?
  

The navigation felt a bit unclear and I would have liked more information about minimum / maximum investments on the screen along with the tools. Felt a bit frustrating to go through the process and realise I hadn’t put in enough at one point!

There’s occasionally a bit of latency loading some of the tools, and I found it quite hard to use some of the tools from my phone although they were find when I accessed via desktop.

• In your opinion, who is the Netwealth service aimed at/most suitable for?
  

I think this could appeal to anyone who has a higher net income than their outgoings, or a reasonable amount of savings, and isn’t too sure of what to do with their money after they’ve bought an ISA, but isn’t confident of going it alone. That said, I think you need quite a high level of knowledge and confidence to use an online investment platform, so there’s perhaps a bit of a gap between who could use it and who would use it.

• Would you recommend Netwealth as a wealth manager to a friend or family member, and why?
  

I would happily mention it as an interesting option (& already have!) but I couldn’t recommend it without using it properly, as a real customer. over a period of time. The design and tools are good, but, for example, I’d want to have some experience of the Netwealth customer service team (how easy are they to reach, how responsive are they in the event of an issue, etc).

[burwellmum]

• Did you attend the Netwealth office or the Netwealth Webinar?

Webinar

• Overall how did you find the Netwealth online experience?

It was simple and easy to use.

• What do you like most about the website and the process?

The simplicity and ease of use. Thought it was very clear to use.

• What do you feel could be improved?

I saw no investment minimum and only discovered it existed when I chose too low a figure for my initial investment - even then it did not tell me the minimum figure just that what I had entered was too low.

• In your opinion, who is the Netwealth service aimed at/most suitable for?

People who are confident and happy to invest their own money.

• Would you recommend Netwealth as a wealth manager to a friend or family member, and why?

I don't feel I have enough experience of it to judge. I would have to have experience of using it for some time before I would recommend it.

[Trundle13]

• Did you attend the Netwealth office or the Netwealth Webinar?

Webinar

• Overall how did you find the Netwealth online experience?

Interesting, positive, made me think more about investing in these kinds of products rather than the cash investments I generally use. Webinar very interesting, clear and helpful.

• What do you like most about the website and the process?

Fairly user-friendly, simple layout, can choose level of detail want to see

• What do you feel could be improved?

Website glitches on mobile (eg tricky to find menu icon - hidden at top right-hand corner)

• In your opinion, who is the Netwealth service aimed at/most suitable for?

High net worth individuals

• Would you recommend Netwealth as a wealth manager to a friend or family member, and why?

Unsure - no experience of other wealth management companies or individuals, so not confident recommending Netwealth over any other service.

[anxiouswaiting]

• Did you attend the Netwealth office or the Netwealth Webinar?

Webinar

• Overall how did you find the Netwealth online experience?

It was good, I tried the tool before the webinar and it felt quite easy to navigate, I then tried it again after the webinar and it did make a lot more sense to me as the first time around I didn't quite understand all of it.

• What do you like most about the website and the process?

It is a nice simple tool and I like how you have the option of making changes to see the predictions

• What do you feel could be improved?

I would have liked it to be a bit quicker. I found that it took a while to load when I made changes sometimes. I also think it would be good to have a comparison option as I tried a few different scenarios but I had to write down to compare, if the tool could do that automatically I would have found that really useful.

• In your opinion, who is the Netwealth service aimed at/most suitable for?

People with a large amount of dispossable income or a sizeable sum of money which they don't mind investing in the long term. I felt that to get real gains you needed to be able to hand over a large chunk for a long time.

• Would you recommend Netwealth as a wealth manager to a friend or family member, and why?

No because I have not used the service myself, I don't think by doing a trial I could recommend it because I haven't seen any results for it. I would probably tell people about it and that I had tried the tool though .

[Pandrea1]

Did you attend the Netwealth office or the Netwealth Webinar?
Attended at their office.

• Overall how did you find the Netwealth online experience?

Very intuitive and easy to vary options. Lots and information and very transparent.

• What do you like most about the website and the process?

The website was easy to use and provided loads of information especially about various plan outcomes.

• What do you feel could be improved?

Perhaps a podcast at the start and a list of things to consider when investing.

• In your opinion, who is the Netwealth service aimed at/most suitable for?

Everyone from new investor to experienced investor.

• Would you recommend Netwealth as a wealth manager to a friend or family member, and why?

The initial talk on investing generally was brilliant and something I think everyone should hear. The tool is good. I would like to see more of their overall service to fully recommend them.

[starlight36]

1. I attended the Netwealth office
2. The online experience was very good. The website was easy to register for and intuitive to use. Worked well both in the offices and at home.
3. I liked the ability to easily change information on the website to be able to get different investment outcomes e.g. the ability to alter my risk profile or the amounts I wanted to invest. The process was straight-forward if you already had the information you needed to hand: i.e. the amount already invested in pensions that you wanted to transfer or the amount you wanted to invest in your ISA
4. The website and process is well-designed for the target market
5. I believe that the service is aimed at investors who already have a good sense of the investment market and their target aim for their investments and want to find a way to manage this as cost-effectively as possible. Clients who do not require the full hand-holding and high cost of a traditional wealth manager.
6. I would recommend Netwealth to friends and family members who already have investments or have a decent idea of how they intend to manage their investments and are looking at finding a more cost-effective way of doing this.

[belleadele]

Did you attend the Netwealth office or the Netwealth Webinar?
I attended the Webinar on Wednesday evening.

• Overall how did you find the Netwealth online experience?
  

It’s good but I have other online investments at a better level and they have a mobile app, which is not the case here.

• What do you like most about the website and the process?
  

It is simple,clear and didn’t take long.

• What do you feel could be improved?
  

It’s not very transparent about what they are investing in

• In your opinion, who is the Netwealth service aimed at/most suitable for?
  

It goes without saying that if the minimum is £50,000 then it’s not for everybody!

• Would you recommend Netwealth as a wealth manager to a friend or family member, and why?
  

The people I know who have the min amount probably wouldn’t use them.

[MiniMum97]

• Did you attend the Netwealth office or the Netwealth Webinar?

Webinar

• Overall how did you find the Netwealth online experience?

I found the website very easy to use - please see my feedback in full above.

• What do you like most about the website and the process?

It was easy to use - I liked being able to drill down into the detail, and I liked the calculators although please see my feedback in full above - there are a couple of major flaws, I believe, with the calcualtors.

• What do you feel could be improved?

Please see feedback above.

• In your opinion, who is the Netwealth service aimed at/most suitable for?

Higher netwealth investors given the minimum £50K investment and the branding. Feels like it's aimed at rich white conservative men! You could make more of your network option which would open it up to more people, and make your branding more engaging so that it appealed to wider range of people.

• Would you recommend Netwealth as a wealth manager to a friend or family member, and why?

No because I haven't invested with you. I wouldn't recommend an organisation such as this based on a product test. I would want to see what your performance and customer service were like over a reasonable period of time before I would consider a recommendation.

[MiniMum97]

I had already written my feedback on a word doc as I would never remember it all days afterwards (I think these threads should really be available immediately after the testing - I have memory issues and can't hold onto this information for days!) so I will post it below and then answer the questions!:

I generally liked the website – it was reasonably easy to follow and everything was written in plain English and easy to understand. I really liked the way the fees were clearly displayed and broken down, and that simulated past performance was easy to find. It was easy to set up.

Personally, I found the branding of the site a bit dull/bland and it didn’t engage me or draw me in. It doesn’t stand out. I am aware that navy blue is associated with trust I believe, but lots of financial services companies use similar branding so it just makes you look like yet another one of the same. Not interesting, new and exciting, which I think is doing your company a disservice, as you are offering something new and useful!

I generally had a look around your website, and came across your Network option which was a bit hidden away– I would make more of this as couples could share the minimum investment and make it more accessible to more people. I think it’s odd that your minimum investment is £50,000 when the ISA allowance is £20,000.

I liked the calculators/tools, especially for the purpose of calculating pension income needed, taking into account inflation - that was very useful. It is very difficult to know if you are saving enough for retirement and to be able to adjust lump sum and contributions, along with risk and goals was great – I’ve not seen anyone doing anything similar. One major flaw though is that the tools do not seem to take into account reducing the risk of your portfolio as you near retirement – if it does, I couldn’t see anywhere where it explained this. I would want to reduce the risk as I neared retirement so for the tools to be of any use, they need to take this into account.

I would also have liked to see a calculator where you could put in all of your pensions (eg including your current employer’s pension and any final salary schemes) to give you a better idea of what income you will need from the NetWealth pension, and thereby make more sense of the main calculator. This would also enable a Lifetime Allowance Calculator to be included and perhaps a prompt for an investor to seek financial advice if it looks like the LTA will be breached.

I used the contributions calculator and I like the principle of this but I got some odd results so am not sure this is working correctly. It also should default to the lump sum that you have already input on the first screen (it’s annoying to keep keying it in), and allow for net or gross contributions. I ignored it in the end and just used the main calculator.

I liked the way that you get an idea of how close you will be to meeting your goals depending on how your portfolio performs. This is very helpful.

I am a details person and like the way you can really drill down into the detail of you want to such as with the asset allocation. I often find with products/websites that there is not enough information and I am forced to call, or contact the company in question – I did not feel the need to do this at all. Having said this, and it may appear later in the process, but I would have liked some idea of transfer and investment timescales if I had actually been investing.

A few minor issues:

• the very first page I came to did not display correctly on my Macbook (using Chrome) and some text was overlapping some of the option boxes
  
• Your three pots strategy – you refer to pot 1 as your current account – but what about an emergency fund? – people should be keeping 3-6 months outgoings in a cash/instant access pot – this shouldn’t all be put into equities.
  
• I set up an ISA pot and on the your portfolio page some text referred to the start of the next tax year being 06/04/2019 which is obviously not correct
  
• I would like to have known what rate you are getting on your current cash investments – about £3000 of my portfolio is going into cash, and I would want to know that you are offering a good market rate on this.

[monkeyted]

• Did you attend the Netwealth office or the Netwealth Webinar?
  

Webinar

• Overall how did you find the Netwealth online experience?
  

I thought it was good. The webinar, although I got a little bored at times, was overall very helpful to see prior to testing out the online platform. Overall the website was clear, simple to use and informative.

• What do you like most about the website and the process?
  

I really liked how easy it was to play around with the numbers and see immediately what the impact changing different parameters would have. I liked how clear it was around the risks I would be taking. This is something I've worried about when thinking about investment before, so having that really clear outline about potential loss and gain was helpful. I also like how the fees were broken down clearly and made explicit.

• What do you feel could be improved?
  

Make it so that you can't play with numbers if you haven't put in the minimum required investment. It let me look into how things would work if I invested various amounts, but didn't tell me until I got near the end that it did not meet the minimum.

• In your opinion, who is the Netwealth service aimed at/most suitable for?
  

People who are wealthier than me! I do have what I considered to be a large sum of money to invest but it didn't meet their minimum. It's a shame as I think I would actually have used the service if they had a lower minimum.

• Would you recommend Netwealth as a wealth manager to a friend or family member, and why?
  

I might recommend they have a look into it, but I couldn't really recommend having not used the service to actually invest money and see what happens over time, and I don't have enough savings to begin using using it.

[whomovedmychocolate]

Webinar - though did play with it first so did not learn anything new from webinar.

Overall experience: good. Clear info, like being able to run different scenarios to assess outcomes.

Website works okay except for missing error text when stupider users (me) attempt to register with a password which does not meet requirements!

Ideal customer: me just post divorce. I am really pig sick of Lloyd’s private banking charging me thousands for what seems like nothing!

What I do need (and couldn’t find) was info on transfer of assets and doing it to minimise CGT when moving to net wealth or similar.

Recommend? Questionable! I don’t actually know your track record. Is replacing one bank investor with another worth the risk? Still mulling that one over.

However if someone wanted to get a clear view on how to manage investment goals after divorce, it’s great.

[Jmbarr]

Did you attend the Netwealth office or the Netwealth Webinar?

I attended the webinar.

• Overall how did you find the Netwealth online experience?

Really good - very clear, simple to use, and easy to understand.

• What do you like most about the website and the process?

It's straightforward; the user interface is easy to navigate and I found things very intuitive. Even though everything is made easy, the design is still very pleasing and I think it fits the brand/sector well.

• What do you feel could be improved?

I had a couple of issues of overlaying text when accessing on my mobile, but no issues on a laptop.

• In your opinion, who is the Netwealth service aimed at/most suitable for?

Suitable for a variety of people with long-term financial planning needs, eg parents saving for private school, people planning for retirement at various stages, and those with money to invest.

• Would you recommend Netwealth as a wealth manager to a friend or family member, and why?

Yes. It looks like a really good service. I would still encourage friends/family to do due diligence and research all the possible options, but in terms of ease of use and making things clear to understand, it's a great option.

[annarack99]

• Did you attend the Netwealth office or the Netwealth Webinar?

I tried to attend the webinar but could not access

• Overall how did you find the Netwealth online experience?

Good, resonably simple and logical although there seemed to be a lot of steps and on the review page there were edit buttons for each field rather than being able to edit anything in one place.

• What do you like most about the website and the process?

Made big decisions seem easy.

• What do you feel could be improved?

Less screens to work through to set up an investment

• In your opinion, who is the Netwealth service aimed at/most suitable for?

Those with at least some investment knowledge. Would be easy to tick OK to things that you don't fully understand.

• Would you recommend Netwealth as a wealth manager to a friend or family member, and why?

Yes, but it would have to be the right friend, someone with enough knowledge that I would trust them to make their own decisions.

[StickChildNumberTwo]

• Did you attend the Netwealth office or the Netwealth Webinar?
  

I watched the Webinar late having completely forgotten at the time (note for any future ones, tea time was always likely to be a challenge!)

• Overall how did you find the Netwealth online experience?
  

I was impressed with the Webinar - it gave clear information without being patronising

• What do you like most about the website and the process?
  

I like the way you can play around with goals, investment levels and so on to see what impact changing the different variables has. As someone who has her head relatively in the sand about pension planning, it gave me more understanding and tools to engage in conversations with my husband who is the one who does this kind of thing (largely because he earns far more than I do and so has a company pension where things like overpaying are possibilities).

• What do you feel could be improved?
  

I think if I hadn't had the webinar first I'd have been a bit lost. I don't know if that information is easily available to everyone in some form - I found things like the explanations about how risks level out over longer periods and the reminder that you need to plan for a potentially long retirement. I've also realised I have no idea how the pot of money turns into a pension income at the other end, whether there are options for lump withdrawals etc, what happens to the pot when you die, how having a partner impacts on it and so on. That information may well be there and I've not found it because I've not looked!

• In your opinion, who is the Netwealth service aimed at/most suitable for?
  

It looks like something where you've got to have a fair bit of spare cash to play with, and in terms of pensions I'm not sure how many people are investing that much outside of company pension schemes (where you get the company's contribution too). I guess if you're self employed it could be an excellent tool.

• Would you recommend Netwealth as a wealth manager to a friend or family member, and why?
  

If someone was looking at ways to invest for the future I'd certainly point them in its direction to investigate. I'm not an expert on what the alternatives are, but I was impressed with what I saw so would say it's worth looking at.

[gemmie797]

• Did you attend the Netwealth office or the Netwealth Webinar?

Webinar

• Overall how did you find the Netwealth online experience?

I found it interesting to hear about the options but would be unsure about investing such a large amount of money online. I experienced technical errors with the online form as I used my phone (which I usually use for online banking) and it wouldn't accept the amount I entered, I had to adjust it to fit which wasn't ideal. I did have support over the phone from Netwealth

• What do you like most about the website and the process?

Technical issues aside, it felt like a speedy way to invest money

• What do you feel could be improved?

Technical issues mentioned previously, availability of online chat to resolve issues

• In your opinion, who is the Netwealth service aimed at/most suitable for?

People with a lot of spare cash to invest

• Would you recommend Netwealth as a wealth manager to a friend or family member, and why?

I would recommend if they were supporting clients face to face/over the phone also

[MadameOvary]

Did you attend the Netwealth office or the Netwealth Webinar?
I attended the webinar.

Overall how did you find the Netwealth online experience?
It was quite complex for a newcomer to the process, but very informative

What do you like most about the website and the process?
It's very clear and concise - the steps are simple and the screen is not cluttered with too much info.

What do you feel could be improved?
The starting sum is quite high. £20,000 would be better, especially for those who choose the higher risk option.

In your opinion, who is the Netwealth service aimed at/most suitable for?
It would be a good starting point for someone looking at their pension options or someone who had received an inheritance and wanted to know how best to deal with it. Basically anyone who found themselves with a large sum of money but needed help to manage it.

Would you recommend Netwealth as a wealth manager to a friend or family member, and why?

Yes, I would recommend it to those who have substantial incomes as I appreciate the transparency of the process and the low fees.

[BookShop]

Did you attend the Netwealth office or the Netwealth Webinar?

I attended the offices at Charlotte Street.

Overall how did you find the Netwealth online experience?

I liked the tools. They could have been laid out better but I gave thorough feedback on the day. It was good to be able to play with the investment plans and get a feel for how your money could perform. The simple scale for investing was informative.

What do you like most about the website and the process?

It was quick, simple, and could be accessed at any time from anywhere. I like that you can check in on your investments. The comparison for money not being invested against inflation rises really demonstrated why you should actively invest rather than passively save.

What do you feel could be improved?

When accessing the website from a smartphone or iPad many of the text boxes were overlaying each other. It would be great to have an app that clearly showed and informed you. With something as important as investing you need to ensure the customer can see the actual text.

I gave detailed feedback on the day about several steps on the site that could be tweaked for improvement.

In your opinion, who is the Netwealth service aimed at/most suitable for?

Investors who have already maximised their ISA allowance.
Investors who are utilising their pension allowance.
Those who are saving for school fees and need growth but easy access.
Middle class investors who may not have an IFA but who do have a sum of money that needs monitoring/managing.
Those who are interested in finance and/or those who have a sum of money they do not necessarily need access to but would like to see it grow.

Would you recommend Netwealth as a wealth manager to a friend or family member, and why?

Yes. We are looking to change a couple of our investments in the future and Netwealth is a definite avenue we will take. Despite the layout issues smartphones the underlying information is relevant. I will be using them in the future.

[Cosmia]

• Did you attend the Netwealth office or the Netwealth Webinar?
  

I attended the Netwealth office

• Overall how did you find the Netwealth online experience?
  

Very straightforward and easy to navigate/understand. Very flexible and adaptable/

• What do you like most about the website and the process?
  

It allowed me to "play" with scenarios and look at various different options.

• What do you feel could be improved?
  

More contextual data - ie giving an insight into some of the variables, like what life expectancy is/forecasting for school and university fees etc

• In your opinion, who is the Netwealth service aimed at/most suitable for?
  

Anyone who wants to plan for their future and has some assets to do that with.

• Would you recommend Netwealth as a wealth manager to a friend or family member, and why?
  

Absolutely. The reduced fees are very compelling and the usability of the tools make it very appealing.

[JC4PMPLZ]

Did you attend the Netwealth office or the Netwealth Webinar?
I attended the office.

• Overall how did you find the Netwealth online experience?

It is a very easy experience. Instructions were clear. It was very simple to model different scenarios. Everything worked smoothly. It did not take long to work out how to do things. I never felt nervous that I might accidentally sign up to something I did not want. Dealing with pensions was useful.

• What do you like most about the website and the process?

I like the ability to easily model different scenarios and to alter the parameters effortlessly. I liked the mount of information given in the little videos - quite liked the animation. It was a very usable interface.

• What do you feel could be improved?

There were a couple of points where I felt confused, as I am a financial noob. Perhaps a few more pop up bubbles explaining certain elements - around tax rates for one. I was also confused about minimum investment needed - that seemed somewhat obscure and after my various modellings I would find that I had not entered the minimum. Could have been clearer at beginning.

• In your opinion, who is the Netwealth service aimed at/most suitable for?

The Netwealth service is aimed at people with a fair amount of space cash who have neither time nor desire to really seek out options for investment. It offers a service that speaks to questions of caution - allowing low risk for little return, but at least better than doing nothing - but is also a place where someone happy to take more risk can dabble in investing. I don't see it as a get rich quick scheme, more a steady stream of low to higher income. There was a lot of emphasis on how it might be for set goals - the trappings of a middle class lifestyles - school fees, for example - rather than massive returns. Also useful for those who really need to do something about pensions and retirement planning.

• Would you recommend Netwealth as a wealth manager to a friend or family member, and why?

I would recommend it - if my relatives had around 50000 sitting doing nothing. It is a friendly interface, inspires confidence that the decisions being made are made in the investor's interest. Is approachable - with on and offline contact possibilities.

[zippyants]

Did you attend the Netwealth office or the Netwealth Webinar?

Webinar

Overall how did you find the Netwealth online experience?

Interesting and easy to use. I think if you have a little bit of understanding of investing first it helps though!

What do you like most about the website and the process?

I thought the colour scheme was very good as I sometimes have difficulty reading sites with too much colour so this was great for me - very accessible. It was clear and easy to understand and I like the risk forecasts you can look at before investing.

What do you feel could be improved?

As some have mentioned, make it clear what the min. investment is before a person starts the process. It's quite annoying even when doing a test process, to get to the end only to find you have not met the min. amount required.

In your opinion, who is the Netwealth service aimed at/most suitable for?

I would say it's for people that have money and want to invest it with some/more control. I would also say it's for someone that already has an understanding of investments already. People that want a choice of risks and investments for different reasons.

Would you recommend Netwealth as a wealth manager to a friend or family member, and why?

I would. As someone that is wanting to invest for future plans this is a great tool for me and I will be looking at it closely over the next few weeks and months as I make investment decision with my partner. I would ask friends and family to look at it but would never recommend a service I have not fully tried out myself yet!

[lpbarton]

• Did you attend the Netwealth office or the Netwealth Webinar? yes

• Overall how did you find the Netwealth online experience?

I found the Webinar a little dry but I suspect I already have a knowledge of finance and trusts but suspect for a beginner it would have been useful. I did pick up some good tips though for working the plan.

• What do you like most about the website and the process? I liked very much that you could easily adjust the figures to make your choices work to their best for you. I felt that gave you more understanding about each product that you were choosing. I liked the fact that it gave you a percentage of how likely you were to achieve your chosen goal etc. It definitely woke me up to how I should be investing for my future. I liked that you could see how and where your investments were made up so you can take an interest in the relevant companies.
• What do you feel could be improved? It was clear what you needed to start a fund. I only realised the amount from my Mumsnets info. I dont think information was readily available to a new viewer. I also couldnt find how easy it would be to alter or change your plan once it had started if you either wished to change your amount or risk level or if this was a fixed plan.
• In your opinion, who is the Netwealth service aimed at/most suitable for? Wealthy people whose familys have left home or have an inheritance to invest- I dont know many my age who have 50k to invest and a minimum of £750 a month spare to "risk" for future savings on a long term plan.

• Would you recommend Netwealth as a wealth manager to a friend or family member, and why? Yes but obviously would advise them to also look around. I felt that it very interesting to play with the model as it allowed you to focus on different outcomes etc It would be a list for people to look at.