Seller wants me to pay 5.70 P & P. I'm picking it up!!!!!!

[aquababe]

How can he charge me five pounds seventy for the privilege of picking it up???

[JingJanglingBexieHoHoHo]

After reading the whole thread just now, I was going to suggest that maybe they couldn't take the charge of the invoice! I recently had the same problem!

[aquababe]

at last resolved. they we're saying they couldn't take it off. blah blah blah
finally they 'managed' it
i'm picking it up tomorrow.
it was for bloody duplo

[frostythesnowmum]

This is so unfair - do you really want the items that much? I'd probably call his bluff and say I wasn't prepared to pay the p and p charge and risk neg feedback. If you get it anyway you can neg him explaining why.

[sixlostmonkeys]

It would seem that the seller can do this afterall.
This is based on - it didn't say on the listing that collection in person is free and wasn't confirmed in messages that it would be free.
I think it's agreed that it's not fair, but still, it can be done - to cover inconvenience, waiting in etc.

I guess this is just another thing for us to remember - cover all bases kinda thing.

Just wondering - on the invoice, was the seller able to place the amount in the correct box, ie collection in person, or did it come under 'other'? I guess if you can fill the collection in person box in then ebay allow it.

[sixlostmonkeys]

"SLM is usually right"
hehe, i shall tell my ds this

This has caught my imagination.
The only loophole i can see the seller being able to use is the fact that a direct question of 'will I be charged for collection in person' wasn't asked.

I have posted on the forums, to see if there is some ebay ruling about this - I can't find anything that fits from the 'help'

[CharlieAndLolasMummy]

(aaaargh meant contract with ebay. Not paypal.)

[CharlieAndLolasMummy]

Am confused as to whether he agreed collection before hand. If not, I think you are on sticky ground by expecting it. I would not be impressed if someone demanded to collect following an auction-it might just be not convenient, tbh.

BUT if he's listed collection as an option, or agreed to it, I think its a different matter.

I also think there is a tricky situation legally here. On the one hand, yes you may have technically agreed to pay up for postal costs when you made the contract. On the other, as far as I understand it, paypal rules do not allow onerous or unreasonable p&p. This is basically to protect them as, paypal aside, they don't get a cut of p&p, so seller do hike up the p&p and reduce the price accordingly, but the rules are there.

I'd consider involving ebay at this point, if he's still being arsey.

Can you link to the actual item so we can all be nosy and give you more opinions?

[FrannyandZooey]

I think it is awful if you arranged collection beforehand and he didn't mention this

whether he can do it in this case or not I don't know - SLM is usually right so I expect not

I assumed you had not sorted this out in advance, apologies

[sixlostmonkeys]

if it wasn't on the listing and wasn't quoted when a collection query was made then he can't charge it - this makes this case different to the one linked to on the ebay forums.

It can be argued that they can charge for collection if it's stated on the listing - because then the buyer agrees to all terms before bidding. It is not the norm (and maybe not even permitted except for businesses where pre packing and storage is an issue) to charge for collection, therefor he doesn't have a case for charging this.

[DoesntChristmasDragOn]

I'm surprised at that case F7Z linked to because surely doing this counts as having inflated/excessive postage costs

[onelittlelion]

Thats more than covering his fees even...cheeky!

[aquababe]

just on the invoice
it was a total of 12 something or other to post
I asked if collection was ok before bidding which they said it was.
didn't think to negotiate a price coz it doesn't cost them anything.

no reply yet

[sixlostmonkeys]

oh and did it say collection in person = 5.70 on the listing or just on the invoice?

[sixlostmonkeys]

curious - how much is he charging to post it?

and did it definitely say 5.70 alongside collection in person?

[FrannyandZooey]

same problem, same answer

unless you negotiated this beforehand then the seller can charge you

[Santasmissyontheside]

has he replied yet?

[DoesntChristmasDragOn]

theoretically he could claim it is a "handling" charge I guess but I think he's pushing the limits of that description TBH

From Ebay:

In addition to the final listing price, sellers are permitted to charge:

Actual Postage cost: This is the actual cost of delivering the item.

Handling Fee: Actual packaging materials costs may be charged. A handling fee in addition to actual postage cost may be charged if it is not excessive. Sellers who want to be sure they are in compliance with this policy may charge actual postage costs plus actual packaging materials cost.

Insurance: Sellers offering insurance may only charge the actual fee for insurance. No additional amount may be added, such as ?self-insurance?. Sellers who do not use a licensed third-party insurance company may not require buyers to purchase insurance.

Tax: Only actual applicable taxes, eg: VAT, and equivalent taxes may be charged.

[DoesntChristmasDragOn]

Try posting the question on the Ebay community boards instead.

[DoesntChristmasDragOn]

I don't think he is allowed to charge for P&P when he's not posting or packing it. Is he?? You can charge a little for additional costs involved in posting but there aren't any.

[FrannyandZooey]

Unless you agreed in advance that you would pick it up, and that there would be no charge for this, he's quite within his rights to do this

I know it seems unreasonable - but you need to check first before you arrange a collection. Some sellers won't agree to collection in the first place - which is fair enough, it is basically inviting a complete stranger off the internet to come to your house.

[helenhismadwife]

sounds to me like he didnt get what he wanted for what ever he has sold so it making it up in postage costs what a cheek.

[sixlostmonkeys]

"did i mention the combined items are only 6.49
"

bargain!

the guy's a nutter - oh how I would enjoy dealing with him

have you had a proper message back from him yet - one that says it's a mistake or not?

If he insists on charging for you to collect, send him a paypal invoice for your collection charge - £7.95 sounds about right

[aquababe]

did i mention the combined items are only 6.49

[aquababe]

no, you'd think wouldn't you.
paypal is the only option he has listed.
and he has sent combined invoice

[sixlostmonkeys]

I'm assuming it's cash on collection? he'd be daft to allow paypal for a collection.

I'd continue with the messages you are doing, and then send a final message saying i will be collecting on time/date and shall be paying £x (which will be of course the item cost with no postage cost)