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Is it impossible to get a supermarket delivery slot

87 replies

moochpooch · 21/03/2020 07:45

Is it too late to get any deliveries slots from any supermarket? I don't mind having to wait, but I would like to try & book.

OP posts:

HighlyUnlikely · 21/03/2020 10:55

No available slots for 3 weeks. I booked a delivery 2 weeks ago that is arriving today. They’ve just emailed to tell me that about 90% of my order is unavailable.


DippyAvocado · 21/03/2020 11:06

No slots available here at all, even for click and collect. I have tried Ocado (who I am a regular user of), Tesco, Sainsburys, Waitrose and Morrisons. Haven't tried Asda yet.

I was going to give up online shopping though as I think they should be more for the over 70s and those self-isolating. I'm a teacher and have been having to go at weekends and evenings when there is nothing left but will only be going in 3 days a week from now. The trouble is, I have been needing to go to the shops more frequently and to different places to get things, which is the very opposite of social distancing.

It would be helpful if the supermarkets would up click and collect so that those of us that can get out limit our contact with others. I understand they are all recruiting at the moment so hopefully their capacity for click and collect/delivery will increase.


PumpkinP · 21/03/2020 11:18

I’m south east London and there are slots for Tesco’s from 11th of April. So does depend massively where you live


adaline · 21/03/2020 11:22

I have a delivery coming on the 29th but I had to book that six days go. I looked yesterday out of curiosity and they weren't letting anyone book anything.

That was with Tesco.


TellMeItsNotTrue · 21/03/2020 13:57

I get shopping weekly anyway as I'm disabled, currently in quarantine as I have no immune system, luckily have the next 2 weeks booked in - what I actually receive is another matter - but can't get one for three weeks time at all, I keep checking on all of the shops at various times and there isn't a single slot available so I'm panicking

They all keep sending messages saying they are going to prioritise elderly and vulnerable with online slots but not saying how/when and how do I tell them that I fall in to the vulnerable category??


mochajoes · 22/03/2020 03:00

Aah I'm starting to panic now too. I just tried now & nothing.


doghairismyglitter · 22/03/2020 20:54

Im starting to become really worried by this. I’m a single parent, no car, high risk due to kidney disease, so slots with ANY supermarket. I have one small co op a twenty minute walk away and it’s very very bare and VERY expensive. I’ve got a 1 year old and 3 year old and can’t get Calpol anywhere. What are we meant to do when our food runs out? It’s really starting to become extremely concerning Sad


mochajoes · 23/03/2020 02:57

I know, I'm trying not to panic


ChipsAreLife · 23/03/2020 02:59

@doghairismyglitter do you have someone who can shop for you? If not there are lots of community Facebook pages where people are offering to help.


MissyJane2 · 23/03/2020 05:31

Well there are now NO DELIVERY SLOTS at all.
I have just been on both Tesco and Sainsburys website and they have got nothing at all.

2 days ago they never had any for 6 weeks now they have none.

I just read this advice on the NHS website this really got me:

Getting assistance with foods and medicines if you are reducing social contacts

Ask family, friends and neighbours to support you and use online services.

If this is not possible, then the public sector, business, charities, and the general public are gearing up to help those advised to stay at home. It is important to speak to others and ask them to help you to make arrangements for the delivery of food, medicines and essential services and supplies, and look after your physical and mental health and wellbeing.

What friends family and neighbors.
I don't have any. Both my parents are dead and I have no friends and my neighbors on my housing estate won't go out and get food for me.

And how can we use the online services when there are no delivery slots and none of the online supermarkets have any?

Why don't the NHS and the government wake up?

We can't stay at home because of this.
If they don't belive us let them look on the website and phone up the stores themselves, there is no way anyone can get a home delivery from any supermarket now. At least not the ones I go to.


doghairismyglitter · 23/03/2020 09:26

I don’t have anyone who can shop for me either. I don’t know anyone who can get any supermarket slots; who’s getting them all? The government need to do something ASAP about this.


doghairismyglitter · 23/03/2020 09:34

I’ve worked out I’ve got enough food for 8/9 days if I feed the kids things like beans on toast for tea. After that I imagine I’m going to have to get a 1 year old and a 3 year old onto a bus to get to a supermarket to try and buy more. When I’ve been told I should be self isolating due to kidney disease putting me at high risk and my eldest has severe asthma. It’s crazy. How can we follow the guidelines if those in need can’t even get their shopping delivered? And try and live on a tight budget due to not being able to work as nurseries are shut?! Please let Boris address this today... Sad


ChipsAreLife · 23/03/2020 13:12

They're talking about this on radio 2 now. Govt said last night they will help those who have no one to help them. When you get the letter it will have details on there


ChipsAreLife · 23/03/2020 13:13

They discussed this at length in the press conference yesterday so worth a listen


jeanie76 · 23/03/2020 15:44

The simple answer is yes- at least here in SE ESSEX. I signed up for home delivery with my local ASDA about 3 weeks ago when it became obvious that quarantining those of us of a certain age or with ongoing medical problems was bound to come- I'm 73 my husband 75. I had no problem with the first 2 deliveries finding a slot, but now there are absolutely none left going right up to the ASDA cut off date of 13th APRIL. This is extremely worrying as we are told we are risking our lives at our age if we go to crowded places- which of course the supermarkets are. Have signed up to Sainsburys, Waitrose, Tesco, but nothing there. Acodo wouldn't even let me sign up. The government are going to have to get a grip on this, and soon, or it will be impossible for us to stay home, without starving to death.


H1978 · 23/03/2020 15:50

It’s an impossible situation not sure what can be done to make it fair to those who need to use the service and still allow a few others to use the service too

I had read somewhere that they are recruiting now drivers so this must mean there should be more slots the

guy who delivered my Asda shop yesterday said it was his first day on the job and previously he worked in the theatre industry but had no work at the moment


doghairismyglitter · 23/03/2020 19:28

I’ve managed to get an online order for 3rd Feb. Not sure what the situation will be like by that time with regards to stock levels. But ASDA seem to have added about three days of free slots (I’m in Cornwall) in case this helps anyone !


mabelbagel · 23/03/2020 19:29

3rd of Feb 2021? Grin


doghairismyglitter · 23/03/2020 20:21

Sorry Blush 3rd APRIL I should of said!!


mochajoes · 23/03/2020 20:42

was that with sainsbury's @doghairismyglitter?


doghairismyglitter · 23/03/2020 20:57

with Asda @mochajoes


mochajoes · 23/03/2020 20:58

thank you


IrisAnon · 23/03/2020 21:00

I can't find anything on Ocado and Tesco. I'm an existing customer of both. I also tried Gousto and Abel and Cole....nada.


Cassiewwcoach · 23/03/2020 21:02

Hi can anyone help
After bjs announcement tonight Mon, me and my ex are wondering about contact for the kids. They live with me and he has them once a week for dinner and


Cassiewwcoach · 23/03/2020 21:04

Hi can anyone help
After bjs announcement tonight Mon, me and my ex are wondering about contact for the kids. They live with me and he has them once a week for dinner and every other weekend. Should we stop contact. So unprecedented not sure what protocol is

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