£50 IKEA delivery charge!

[hardheadedwoman]

I needed to order something from IKEA and can’t get to a store. The order was £65 for a flat packed desk

Upon checking out the delivery charge was £40 for 4 working days or £50 for 3.

Aibu that this is shameless profiteering given many people are avoiding the shops at the moment?

Oh fwiw, we did put in an order for something over the summer. It was 6 identical items.

It worked out cheaper for delivery to put 5 on one order and 1 on a second order.

It all arrived at the same time.

I thought it was £19 for one desk or £29 for as much as you like when I ordered earlier in the year.

IKEA are consistently sold out of half their stock so I don’t think they’re bothered about losing the custom. If it’s bulky your alternative would be to hire a van

I think they've worked out the average amount people spend on extra random stuff in the downstairs maze and come up with £39.65 - hence the delivery amount.

Given that we always end up staggering home under £50 worth of candles, wine glasses, Swedish coffee, washing-up brushes, amusing tins, etc, etc, etc, ETC, plus petrol, plus the obligatory meal ball lunch, i've started to consider the delivery option as a way of saving money.

Definitely not shameless profiteering. It’s always been that way.
I ordered masses of stuff earlier in the year and it was definitely worth the £40 delivery charge.

YANBU. When I got a delivery before, I clubbed with friends, so we shared the delivery charge. But of course you need friends who are not CF and actually pay.

Most companies make a loss on delivery prices and make up for it by including it in the purchase price. IKEA keep their item prices low and price delivery accordingly.

Judging from the queues outside IKEA after the last lockdown I don't think they'll be suffering any time soon.

@FrightClub

I think they've worked out the average amount people spend on extra random stuff in the downstairs maze and come up with £39.65 - hence the delivery amount.

Given that we always end up staggering home under £50 worth of candles, wine glasses, Swedish coffee, washing-up brushes, amusing tins, etc, etc, etc, ETC, plus petrol, plus the obligatory meal ball lunch, i've started to consider the delivery option as a way of saving money.

Speak for yourself.

I have walked out of ikea empty handed many a time.

Tbh the one thing that I have done this year has been to check stock before going in store and then just getting that and not browsing which is much less stressful.

Profiteering would be charging more than the cost of the service. I very much doubt it costs less than you are paying to cover the cost of the vehicle, fuel and labour to drive to you. Ask your self how much it would cost to get a cab to your local IKEA.

When they delivered my wardrobe at £40 I asked if they could carry it to the bedroom as it came on several really heavy boxes and there was two of them. They said they could but it would be an extra charge. I declined the extra charge but given I had paid £40 for it to be delivered I thought this was a bit much

To be honest, it is Ikea, not amazon. They are charging you the same they would charge you to take a sofa from the store to your house, and pretty cheap if you are ordering a full house of products but if you are ordering a couple of cushion covers is ridiculously expensive.

Having said that, I had a sofa delivered today as well as a couple of desks, the legs were “unavailable” so they kindly reimbursed me without checking with me... oh joy, I now have a sofa and 2 desks with no legs!

Ikea is more than an hour away and they have no idea when they would have the legs back in store... and obviously, I don’t want to pay yet another £50 to bring home something that fits in a shoe box!

Have you checked Amazon? Loads of IKEA desks on there. They may be a bit more expensive but sometimes cheaper including adding delivery and Free delivery if you have prime.

The desk you want to buy is so cheap because they are not having to increase the prices of their products to absorb delivery costs. You could have cheaper delivery and a more expensive desk.

It’s always been high. We live a four hour round trip from the nearest one so we don’t have a lot of IKEA furniture. Ebay, Amazon and Argos all sell very similar stuff these days, try one of them?

Judging from the queues outside IKEA after the last lockdown I don't think they'll be suffering any time soon

Speaking of which - and forgive me for introducing a tangent - does anyone have any suggestions around best times to go to avoid the worst queues?

It's said that later in the day is better, and I'm thinking a Monday might help since so many go at weekends ... I just wondered what others thought?

I have recently been sucked into experiencing Ikea's terrible customer service. I paid a significant sum for them to deliver an item (available online only) and when I opened it it was the wrong colour. I shlepped into the store to return and the customer services rep reordered. Second delivery was the same wrong product. I have spent hours waiting for online help only to be cut off or fobbed off. I'd suggest you get what you want elsewhere.

Speaking of which - and forgive me for introducing a tangent - does anyone have any suggestions around best times to go to avoid the worst queues?

Found weekdays an hour before closing is usually all right but that was months ago.

Puzzled We normally go after 6pm on a week day

We had 2 flat pack chest of drawers , and a huge mirror delivered for £40 or so

I thought it was good value , as we live about 65 miles from an IKEA

Saved us a day getting there and back , and we'd probably have spent more than £40 by the time we'd had lunch , and bought stuff we didn't need

We recently paid £40 to have a sofa delivered, it would’ve cost less if we’d ordered it in store and had it delivered from store stock as we’re quite close by but the store is much busier during the evenings than pre-Covid times so we’ve avoided it. We did go in to get the matching footstool though as it wasn’t available online, but delivery would’ve been £19 for that, a relatively small item.
Delivery for a small Billy bookcase and doors cost £10, it was delivered by DPD and the packaging was soaking wet (during the dry weather in June) and the bookcase was slightly damaged. We decided to keep it (the damage can’t be seen when built) as the stores were far too busy to return it and while we could’ve returned it via a courier and have a replacement delivered, we’d already waited a month for it.
We were offered a 10% refund, and six months later we’re still waiting for that. It’s not a large amount but still.

A huge parcel containing an 80x60cm frame, a lamp, a couple of slightly smaller frames and a vase cost just £2 to be delivered by DPD to the nearby Homebase.

IKEA don't deliver themselves it's another company and my Dp worked for them for a while and it was ridiculous what they were expected to deliver in one day and break rules etc but won't go into that.

So someone is paying that delivery charge as this company is always looking for staff or it's because no-one lasts, as DP got the push for not being quick enough.

But he's finding all delivery companies are the same especially as they are as busy as ever. Something needs to be done about the delivery drivers and the law. Companies don't care about the drivers and even though 7.5 lorry's and larger are tachographed, ur still encouraged to 'break the law'

I think 3.5t vans should be tachographed too, it's ridiculous what Amazon, Dpd, DHL expect drivers to do in one day. They do long days, don't get much rest outside off work and poor pay. I don't understand why Delivery drivers can work over the 48 hours rule, my DP can sometimes work 70+ hours, their driving a vehicle that can kill and just don't get the rest.

I was so happy when my DP got a warehouse job, knew where he was and what time be home. Now it's back to not knowing when he'll be home, most likely have to go straight to bed and off his days off, he's catching up on sleep.

Sorry I went off on one there!

Their charges have always been ridiculous - £65 for an entire mile from there to my house.

Which is why I don't order from them.

IKEA is dirt cheap. If you want them to stay this low priced, delivery charges are to be expected unfortunately.

It’s £50 as it’s a truck delivery. It’s not like a desk can be filtered through standard postal deliveries. It’s too heavy and bulky.

If you don’t want to pay up, buy elsewhere.

Thanks for the "best times" suggestions, PPs - I can't go any later than about 4pm, but it does sound as if later's better than earlier so guess I'll go with that and keep my fingers crossed!!

I didn’t realise you can buy IKEA items from eBay/Amazon - lesson learned!