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AIBU?

receptionist said i should have sent daughter into school... was i unreasonable?

102 replies

user1465932464 · 14/06/2016 20:39

hi, i have signed up to ask about this, so im sorry if i get something wrong. how do i change my username and password? i have got one given to me.

my daughter is 12. she is doing well at school. on friday we went to the doctor as her urine infection wasnt cleaning up. the doctor confirmed it was a urine infection. she was given some antibiotics. told to take for 3 days, things still arent fully cleared up so she is taking for a further 4 days, which was advised and then anytime longer i should take her back.

i was driving her to school and we stopped off at a local shop. she came in but was complaining of pain and needing to go to the toilet. it was so bad she had to go back to the car. she needed the toilet every 5 mins, even if it wasnt to pee, like a normal infection really and was saying it was painful, so i advised that she stay off as it was just going to be far too difficult for her to be at school with it. she then sat in the bath for about 3 hours which helped. i had already left a voicemail on the school phone saying she wont be going in but i got a call from the receptionist to clarify why she isnt in, i said she is on antibiotics for a urine infection and that its best that she is off as the symptoms are still bad. she told me to wait a minute, so i did. she then told me that she still should have come in as the school nurse could have given her a toilet pass, if she had a note from the doctor explaining why. i said that there were other symptoms that just that which meant it was just best she stay off but that she will catch up on work. she asked what the further symptoms were, which i said that they were a bit too personal really and that it doesnt really matter. she said it does as she needs to judge if its an unauthorised abscence or if its sickness... i said that she can decide what she would like and i basically ended the conversation there. it will go down as unauthorised. am i being the mad one here???

OP posts:
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PointlessUsername · 14/06/2016 21:14

Yanbu.

Sounds like my DC'S school they care more about attendance and league tables than they do the children. Really Pisses me off.

You are her parent so you get to decide when she is unwell enough for a day off.

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slgsue1979 · 14/06/2016 21:21

What a jobsworth! I too would write to the headteacher asking what qualifies staff at the school to determine whether a child is medically fit to attend. Disgraceful I would be fuming!!!!
I hope your daughter starts to feel better really soon

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ChihuahuaChick · 14/06/2016 21:23

Yanbu, what an ignorant cow. I've had cystitis before but couldn't take time off work and it was so hard to concentrate on what I was doing with my crotch feeling like it was on fire, trying to figure out if I actually needed to pee, worrying I would wet myself etc.

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PurpleAlerts · 14/06/2016 21:25

Poor thing- I used to suffer with this as a teenager. Even if she were to be in school with a toilet pass, she is hardly going to be able to concentrate.

I really would e-mail the head to complain. No way is it appropriate to be asking such personal questions.

I assume you know about cranberry juice- I always found it totally miraculous!

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Sighing · 14/06/2016 21:27

I hope your daughter improves soon. It's awful to be in that much pain (I had an horrific uti following a hospital procedure once, all the sympathy for her). Flowers If they (dare) to come back with unauthorised then document the hours spent in the bath / in bed / unable to stand straight / necessary painkillers. It's not just the need to wee suddenly and mild discomfort. The woman is not trained to make a medical decision about your daughter's attendance!

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TealLove · 14/06/2016 21:27

Awful.
Urine infections make you feel utterly awful! You shiver and it's ridiculously painful and hard to concentrate on anything other than running to the loo!
Receptionist obviously has no experience bloody cheek.

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insan1tyscartching · 14/06/2016 21:31

Dd had two days off with horrendous period pains and heavy bleeding,I sent in the necessary text letting them know she was absent and got an email asking if it was really necessary for her to be absent with period trouble (only once in the eighteen months she'd been having periods) I emailed them back asking if they'd like me to bring the contents of my linen basket for their inspection so they could ascertain that dd was sufficiently incapacitated because otherwise they'd have to take my word for it and advised them she would be back when I felt she was able to manage a school day on painkillers that were effective for the full four hours. Funnily enough I've never had another email after her being absent on the rare occasion since Wink.

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gunsandbanjos · 14/06/2016 21:34

I'd be having a quiet word with someone at the school about this, don't make a massive deal of it though.

Most receptionists don't have medical degrees so aren't really qualified to make medical decisions I wouldn't imagine.

Sounds like a total jobsworth.

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poppym12 · 14/06/2016 21:35

i'd definitely contact the head tomorrow to find out wtf the receptionist was playing at.
you are the parent. your child is unwell, not with a vague feel sick/head hurts type of thing but with a painful uti that she is receiving treatment for and you have notified school that she will not be in.
this is an absence classed as illness.

i had a uti a couple of weeks ago and it was painful to the point where i would have sat rocking in a corner all day if it wasn't for the heavy duty painkillers i have for something else which i wolfed down as often as i could.

your poor daughter. hope she feels better soon.

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AngieBolen · 14/06/2016 21:35

I would actually write a letter to school pointing out just how unreasonable such a sugestion is, once I've calmed down.

I've gone from needing to pee often to full blown kidney infection pretty quickly so there is no way I would send my DD in - hope the antibiotics work soon.

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RogerMelliesmother · 14/06/2016 21:37

Does your DD go to the same school as mine? The receptionist at my Dc's school seems to be the person that decides whether a child goes home or not. My DD in the past has text me to say she's feeling unwell so I said I'd go and pick her up. On the way to the school I get a text from her to say the receptionist has said she can't go home as she's not unwell enough!

I got to the school and was met by the receptionst who asked whether my DD was having any bullying problems or issues as in her eyes there was nothing wrong with DD and she just wanted to go home. DD had been sent back into school so I asked to see her but I was told that lessons had started so I couldnt.

I left the school feeling like I'd let DD down, I text her but as she was in lessons she couldn't read it or reply. She came home 2 hours later and cried as soon as she came through the door as she was feeling unwell.

I rang and spoke to the headteacher who said that the receptionist was a first aider and therefore was qualified to decide if DD was unwell.

Next time I will stay there and make a nuisance of myself until they fetch her to me. Hitlers!

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SuburbanRhonda · 14/06/2016 21:39

I'm responsible for managing attendance. The only time I ask for medical evidence of an absence is when the child is open to Education Welfare for persistent absence and the parents have signed an attendance agreement.

I would send a polite email to the HT, who is ultimately responsible for monitoring attendance, and explain that your DD is absent due to a UTI and on the advice of her GP. Ask her to confirm that this absence is recorded as illness and therefore authorised.

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LifeInJeneral · 14/06/2016 21:40

Also imagine the embarrassment for the poor girl if she had to spend her day running to the toilet every few minutes. Children are not understanding of such personal issues and she would be subject to ridicule all day. Disgraceful to suggest she should have attended

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Beeziekn33ze · 14/06/2016 21:40

You are so NBU - the receptionist sounds dreadful. Surely she hasn't been
given the responsibility for deciding whether an absence is authorised or not.
My first thought was that she was trying to get the school's attendance figures up. That can't be right though or she would have preferred to record an authorised absence.
Hope DD is soon better, it's a very unpleasant condition.

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nocoolnamesleft · 14/06/2016 21:41

Anyone who thinks that it should require a letter from a doctor to allow a pass to permit a child with a UTI to go to the toilet is not only an unfit person to make any medical judgement about anything, but would probably be better suited as a prison warder than a school receptionist.

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allthekingsshoes · 14/06/2016 21:43

Awful. You were completely right to keep her off.

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MadamDeathstare · 14/06/2016 21:45

This reply has been deleted

Message withdrawn at poster's request.

insan1tyscartching · 14/06/2016 21:48

Suburban there were/are no concerns about dd's attendance I think it was still 98% after the two days so definitely not regularly absent.I thought it bizarre that they'd question it tbh particularly when dd's attendance was and always has been more than acceptable. I wondered whether period pains wasn't considered a good enough reason.

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ToadsforJustice · 14/06/2016 21:48

Roger, my school tried this approach with my DD once. I told the HT that I don't think having a "qualification" as a first aider quite trumps my nursing degree, so I would be very pissed off if I thought my DD was kept at school because someone once did a three hour course with their local St John's Ambulance and was therefore felt qualified to comment on DDs health.

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northernshepherdess · 14/06/2016 21:49

I think the receptionist has every right to decide if your dd is in enough pain to keep her off..... as soon as she becomes medically qualified Grin

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FinnegansCake · 14/06/2016 21:52

When I've had a UTI I have been in awful pain and needed the loo every 10 to 15 minutes, the urge to pee is really strong even when the bladder is empty. I don't think any teacher would be happy to have a pupil rushing out of the classroom all the time, toilet pass or not.

The receptionist is either an idiot or she doesn't know how bad a urinary tract infection can be.

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JerryFerry · 14/06/2016 22:00

Honestly I don't know why we bother with GPs when we could just ask your school receptionist.

Your poor dd. And it is so much more than needing to go to the toilet, it can be quite serious and feel dreadful. Your girl needs rest and fluids.

Tbh I would be inclined to make a formal complaint about the receptionist. Intrusive and actually quite harmful.

Hope your girl feels better soon. Mine is susceptible to these, we have a stand by supply of antibiotics, she drinks cranberry juice, sucks lemonade ice blocks (they get fed up with drinking water especially when feeling unwell) and takes lots of rest.

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CurbsideProphet · 14/06/2016 22:00

Your poor DD.UTIs are ghastly. I work in education and have also had to explain myself to the school receptionist on the rare occasion I phoned in sick Angry

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RaspberryOverload · 14/06/2016 22:00

I rang and spoke to the headteacher who said that the receptionist was a first aider and therefore was qualified to decide if DD was unwell.

A first aider is not qualified to do anything other than give first aid. They are not qualified to decide if a child is unwell.

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BoatyMcBoat · 14/06/2016 22:02

Little mini-Hitler! I'd be asking her what he medical qualifications are.

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