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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To ask Nursery to pay for new shoes

75 replies

CottonSock · 17/12/2015 18:50

One of my DD shoes vanished at Nursery. She's two so she didn't loose it herself, its a private type of Nursery. Shoes were Clark's and a few weeks old. If its not offered I feel like it should be taken off my (considerable) monthly bill. Aibu?

OP posts:
Brokenwardrobe · 17/12/2015 19:39

This reply has been deleted

Message withdrawn at poster's request.

captaincake · 17/12/2015 19:51

I think what the OP is saying is that her DD didn't lose the shoe and therefore she shouldn't be responsible for the cost of replacement, as she would be if it was her DD who had lost it. The staff lost (not stole) the shoe and therefore they should pay for it to be replaced. YANBU I would expect them to pay for another pair too but yes I agree send her in cheaper shoes from now on. Hope it turns up tomorrow OP.

Needaninsight · 17/12/2015 19:51

YABU sending your daughter to nursery in things you care about.

I bought second hand shoes to send my daughter to nursery in! Plus all second hand crappy clothes I didn't care less about.

Things get lost. Get taken. Get stolen (sadly)

CottonSock · 17/12/2015 19:57

Yeah maybe cheap shoes in future, or wellies. I send her in any old rubbish clothes, but I kind of expected shoes would not leave the building by themselves (accidentally or however). I do not really believe kids should wear cheap / plastic or really second hand shoes. But that's my opinion and I'm sure there will be others

OP posts:
NinjaClaws · 17/12/2015 19:58

YANBU. At that age, the Nursery is 100% responsible.
The pre-school lost my DS's shoes. He came home in the wrong pair and after two weeks and his (newer, bigger) shoes not turning up, I bought him a new pair and presented the pre-school with the bill.

HSMMaCM · 17/12/2015 19:58

Another child came in, looked at a shoe, dropped it somewhere (bin, a bag, anywhere) and now your DD only has one shoe. You can ask the nursery, but it probably wasn't their fault.

poocatcherchampion · 17/12/2015 19:59

Wear wellies?

SoWhite · 17/12/2015 20:04

First child? Grin

This going to happen about 4746749589886068 more times throughout your DD"s school career. Get used to it.

ArmchairTraveller · 17/12/2015 20:06

Does it have her name in it?

Supermanspants · 17/12/2015 20:07

Oh do wind your neck in Pepper FFS. Are you the sodding spelling police Hmm

YANBU to be pissed off as I remember being in a similar situation with Clarks shoes that I has bought only two days previously. I think as other posters have said keep cheap shoes for nursery and Clarks for when DD is with you. Not sure billing the nursery is the way to go.

FreeSpirit89 · 17/12/2015 20:10

Yabu.

keep the Clarks shoes at home, buy cheaper for next time.

0christmastree5 · 17/12/2015 20:11

Wait till she starts school, a shoe is just the beginning.
Last month my dd's new coat vanished, I've replaced as it never reappeared. Hell knows what happened to it. But I'm convinced it's keeping someone else warm somewhere. We searched everywhere, the staff and the caretaker.

StealthPolarBear · 17/12/2015 20:12

In the situation you describe I'd be irritated but I probably wouldn't expect the nursery to pay.

StealthPolarBear · 17/12/2015 20:13

Op has already said she doesn't want her children wearing cheap shoes.

CremeEggThief · 17/12/2015 20:15

YABU.

Supermanspants · 17/12/2015 20:16

She has indeed Stealth but am wondering if this incident may persuade her otherwise Smile

VoldysGoneMouldy · 17/12/2015 20:18

If you decide you only want your child wearing Clarks shoes - which I understand, to a degree - then you have to accept you will be paying to replace at Clarks prices. Be that because they're outgrown, damaged or lost.

Don't really understand the bit about them being new though. If you're set on her wearing Clarks shoes, you can pick them up on ebay cheap.

bostonkremekrazy · 17/12/2015 20:19

buy only clarks soft doodles for nursery - preferably in the sale....bit cheaper around £18......and more comfy to wear all day - our nursery shoes must be worn in case they stand on a toy and hurt their foot.....

however if you take dd coat and shoes off as you enter nursery wont a £5 asda pair do? i assume they are just worn outside and sit on the shelf all day otherwise (getting lost)?

CottonSock · 17/12/2015 20:19

Ok, I accept maybe I have to write off the cost as opinion is pretty split.

If I was them though I would pay me the £30 as goodwill, considering my annual bill is probably £10,000. Now I've just worked that out I'm in slight shock. It's a business, and businesses should keep their customers happy

OP posts:
DecaffCoffeeAndRollupsPlease · 17/12/2015 20:20

Yanbu, it's a different situation, not directly comparable to a child losing things at school as the shoes were in the nursery's possession and the child had no access.

CottonSock · 17/12/2015 20:25

Will add that my Family was in the shoe business for a long time, the shoe 'rules / snobbery' was therefore drilled into me since I was old enough to understand. I am trained to fit them, but rusty. She is currently in a second hand pair as I have been in work all week and they went missing on Monday so I had to get something.
Doodles in summer, wellies in winter I think.

OP posts:
DinosaursRoar · 17/12/2015 20:27

Why do people expect their DCs to lose shoes at nursery?!? DS went from 11months to 4.5, and didn't lose a single shoe or coat. it's not hard, they don't have millions of small children, the staff to child ratios aren't anywhere near like at school, they aren't expected to get themselves changed for PE etc like school so there's limited opportunity for a shoe to go astray.

I bought cheap clothes for nursery, because yes, with all the best attempts at aprons etc, food, paint and mud will coat clothes in stains, but I always just bought one pair of clarks or starite shoes that were properly fitted until they were outgrown, and decent shoes don't tend to get so trashed they have to be replaced before outgrown. You can budget for new shoes every few months from growth, but lost or damaged shouldn't really factor (if they are damaged quickly to the extent they couldn't be worn, I'd take them back and expect a refund)

OP - could it be the shoe has fallen off the shelf into another child's bag or coat hood? Could it have fallen and been kicked somewhere? I would expect them to have a good search round and send a message round to other parents to check they've not walked out with a child in odd shoes.

CottonSock · 17/12/2015 20:37

Thanks dinosaurs, yes they have searched high and low and sent message to parents. I'm glad there are some people that see my viewpoint on this

OP posts:
minipie · 17/12/2015 20:39

I would not expect the nursery to pay. Accidents happen, it probably got knocked somewhere, fell into someone's bag, who knows. They can't be expected to prevent anything going missing ever.

I would however expect them to a) look for it thoroughly and b) send an email to all parents asking them to look in their bags/at home.

Everydayaschoolday · 17/12/2015 20:39

Honestly, it will be in there somewhere. Once you get to primary school, you'll be an expert at rummaging through the stinky lost property cupboard personal experience Wink