I took my teenage DD to the John Lewis in Oxford Street today, with a view to buying her some perfume as part of her Christmas present. She expressed an interest in Dior perfumes and we asked the assistant for some help in choosing/suggestions etc. My DD, when asked, said she liked 'sweeter' perfumes, so the assistant suggested a floral based one. She sprayed several perfumes onto pieces of card, some of which my DD didn't like, but some she did.
Until then, all was fine. I then suggested that before making a decision, my DD should try a little of the favourite perfume on her skin and wait about half an hour to see how it developed, as perfume develops and smells differently on different people.
The assistant gave me a Paddington 'death stare' and said that whilst a few people might spray themselves with perfume, the majority didn't and just sprayed it on their clothes.
We said that we would come back later, but we didn't, and I felt that the assistant had missed an opportunity for a sale and the possibility of gaining a lifelong customer, if she had been more encouraging towards my DD, who was a bit intimidated by the approach.
I had also expressed an interest in trying one of the more classic fragrances and held out my wrist for a spray which was studiously ignored and another piece of sprayed card was handed to me.
I am wondering whether or not John Lewis have a company policy not to spray perfume direct onto customers' skin, on health and safety grounds, in case of an allergic reaction.
However, surely I am not being unreasonable to think that perfume is primarily for spraying on the body, not the clothes?
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AIBU?
To think that scent/perfume is for spraying on the skin not clothes?
33 replies
LaRaclette · 10/12/2014 19:17
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