We had a leak from the bathroom in the house we now let out last summer. It was fixed. The plumber looked at the ceiling below and said it seemed secure and he did not recommend taking it down because of the mess etc, and that we may be ok.
It did not occur to me to call in the insurance company at this stage.
Three weeks ago, part of the ceiling below the leak area has collapsed.
Insurer says not covered because I did not give them the chance to assess the damage in the summer. Bloke on phone says it would have been "common sense" to call them in then.
I really had no idea I should have done this.
Is there any point in going any further with this or was I really a total dimwit for not telling the insurer about the leak in the summer?
If anyone with more knowlege about these things could give me their opinion, I would be really really grateful.
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Anyone familiar with water damage insurance claims?
19 replies
dollius · 25/02/2009 15:28
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