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NEW Sainsburys own brand eco nappies

(36 Posts)
nct73 Mon 27-Oct-08 20:25:46

We usually use Naturebaby nappies but the other week Sainsburys only had tiny ones. This week they have all been replaced by Sainsburys own brand eco nappies. They are 2 for £8 on special introductory offer so got some to try as had to opt for emergency Huggies from local Co-op (yes, I felt dirty & it felt ridiculous that they were going into degradable nappy sacks). Anyway, quite impressed. Softer than Naturebabys so easier to wrap round wriggling DD. Seem to be able to hold a HUGE amount of wee without leaking or going lumpy. Cute insect pictures which DD likes. Down side - only 60% biodegradable rather than the 80% NB.

RupeNLara Wed 15-Aug-12 10:03:34

Posted in review of nappies as well:
For us their is no question. Nappies must be "eco". So after using up the inevitable "gifts" of baby shower non-eco nappies, we tried the Waitrose ones at first which we found terrible. Then we tried Sainsbury's back in early 2010 and we instantly became outspoken, unpaid ambassadors for those amazing bits of kit. Then a couple of weeks ago we noticed the packaging had changed but bought them anyway. The difference was chalk and cheese. I say as a bit of a pun because the old ones used to have a lovely chalky-natural, VERY ABSORBENT feel about them. The new ones are completely different and we now have leakages on clothes and bedding and have to change twice as often. They don't fit as well either.

We have written to Sainsbury's and they are looking into it. By why change something so good? We now don't know what to use but will definitely stick to eco. It is a no-brainer and I am afraid we simply can't understand why anybody would not use eco nappies. Not using eco nappies shows a flagrant disregard for the environment. Anybody else disappointed with the new version?

Rooksmead Tue 14-Sep-10 10:29:06

I find Sains Eco fine for the day but started having leaks at night when my daughter reached 2. Now use NB pullups at night to quarantee no washing the nxt day! When i ran out i tried huggies dry nights which were just as crap as Sains Eco. I recomm ordering NB online from Boots as they deliver free(over £40) or free to your nearest store (under £40). Also if you wait for buy 2for £10 offer & hav an advantage card ur quids in. Lets hope Boots continues to fly the green flag!! I also buy Sains Eco sensitive wipes in bulk when they hav 1/2 price off & boots own degradable sacks work out cheapest if you buy online.

Lizum Fri 19-Dec-08 19:14:15

P.S. I've just emailed them to see why they don't sell flushable liners for reuseable nappies.

Lizum Fri 19-Dec-08 19:08:06

They sell the naturecare nappies at Boots and Mothercare.

They still have them in my local Sainsbury's but no size 2 so we're going straight to 3.

ThePenguinProject Wed 12-Nov-08 17:26:01

I've also complained to Sainsburys (and every one I know). Awful, awful, awful.

Horton Tue 11-Nov-08 19:18:15

STILL no email. Anyone want to help me compose a stinker to send to customer services? Did everyone else get a reply?

MrsThierryHenry Sun 02-Nov-08 20:24:02

Well they took their time replying to me, though the response was polite.

I said something which amounted to criticism of their man-eating-giant attitude to small, creative producers - i.e. that they borrow their products to see how they sell and then plagiarise like mad so that they can maximise their profits. Needless to say, they didn't respond to this part of my email!

Bide your time, and if by Tuesday you've heard nothing I'd send them a really angry 'do you not care about your customers?' email!

Horton Sat 01-Nov-08 09:37:21

Haha, what did you write? I was very restrained and concentrated on how disappointed I was that Sainsburys wasn't offering its customers a decent choice and stressed the biodegradable thing (although I did point out that my DD has been wet through to her vest every morning in the Eco ones which never happened with Nature Baby). Should have been more inflammatory as I haven't even had a response, never mind a voucher!

MrsThierryHenry Fri 31-Oct-08 23:16:52

Cazwa! You're not allowed to have your own opinions, okay? You've got to conform. wink

Oops, just checked my email to Sains and it looks like my memory has failed me - I did use the words 'cheap and tacky' blush. Still, they are.

SnoopDog Thu 30-Oct-08 22:01:32

i got some from boots today,

happy bum in this house tonight grin

Cazwa Thu 30-Oct-08 21:31:49

Ooh, Im on the other side with this one. I really like and prefer the Sainsburys one, although obviously not that they have removed choice and are not as biodegradable.

The Sainsburys one seem to be a better fit and hold tons of wee. I really dont like to see a good company like Nature Babies get squeezed out of the market. My local Co-op was the only place for miles around that stocked them then stopped suddenly.

MrsThierryHenry Thu 30-Oct-08 21:22:54

Horton, your eco credentials are very impressive - I didn't notice that at all about the Sains nappies!

SnoopDog, thank you for your eagle eyes that spotted that link!

Here's an email response I got from Sains today:

Thank you for your email. I am sorry you are unable to purchase the Nature baby nappies recently. I can understand how disappointed you must be, especially as you find our own brand to be tacky and cheap.

I appreciate how frustrating it is when one of your favourite products is withdrawn. We never take such decisions lightly, because we know some customers will be disappointed. Sometimes we decide to discontinue items if they are not popular over an extended period. We use this opportunity to introduce new items and extend ranges that are more popular with our customers. I would like to reassure you that our buyers do liaise with our store managers. This helps them to understand what our customers are buying and ensure our stock reflects local needs.

I have put in a product request on your behalf. If we have enough customers requesting the Nature baby nappies then we will certainly do our best to try and provide them. I would therefore like to thank you for bringing this issue to our attention.


PMSL at her use of the words 'tacky and cheap' - these weren't in my original email! (I used far bigger, more grown-up words wink).

They've also offered me a £5 voucher.

So if you (a) want a voucher grin and (b) want to see Naty nappies back on the shelves, please write and complain to Sainsbury's!

Horton Thu 30-Oct-08 18:54:21

I have complained to Sainsers about the Eco nappies, too. Not only are they shite but they also contain a lower percentage of biodegradable material than the Nature Baby ones. Really disappointed in them.

SnoopDog Thu 30-Oct-08 17:55:05

too big for dd but might be good for someone here

MrsThierryHenry Wed 29-Oct-08 12:37:14

Hey there elkiedee, try one of the online retailers listed on the Naty website!

elkiedee Tue 28-Oct-08 17:37:24

Interesting, I was dismayed to find out when placing an online order re no Nature Babies. We've bought one pack of Sainsburys but I would have preferred to be told about them and given a chance to try without having the usual brand taken away. Our local Sainsburys had 2 size 4 packs of Nature Babies the other night which dp got us. Otherwise we're going to have to go to Mothercare or Boots in Wood Green (less convenient/en route than Sainsburys for dp in the week and us both at weekends, and shorter opening hours) or Waitrose (a bit out of the way) and we can't carry our regular online order of 8 packs (part of a monthly shop) at once by public transport/on foot. Also, Mothercare never had more than 2 packets in ds's size. And we'll need more small ones in January/early Feb.

MrsThierryHenry Tue 28-Oct-08 17:16:13

I had the loveliest email response from Naty today; they've offered to send me vouchers as a thank-you. Ahhh, bless em. I'll be even more likely to keep buying their nappies now! grin

Colinsmother Tue 28-Oct-08 10:50:47

It's really annoying when you find a nappy that suits your baby and then the supermarket you use just decides not to stock it and sell you their own label which is not what you want. I know that they do it all the time but consumer preference should count for something and I am going to follow it up.

MrsThierryHenry Mon 27-Oct-08 23:51:08

Guess what? You can have them delivered by Boots online (or lots of other shops). Look here and click on 'where to buy'! Fabulous!

LackaDAISYcal Mon 27-Oct-08 23:51:05

they sent me £15 in vouchers after I found some fried bread in a portion of sag aloo that was labelled "suitable for coeliacs". I was horrified at their lack of concern over what for some coeliacs would be a major health upset.

MrsThierryHenry Mon 27-Oct-08 23:46:36

Yes, we had a poo tumble out of a Sainsbury's nappy just last week as well.

I've just sent a stern email to Sainsbury's saying I was moving to Waitrose rather than buy their crap nappies. Much rather go the extra distance and stock up while I'm there. Sainsbury's version are just a false economy as they're so crap.

They did the same thing with their organic foods - they tried out some brands first, then when they saw there was money in it they cut out the small companies and made their own version. The blood-sucking vampires angry.

SnoopDog Mon 27-Oct-08 23:39:57

i have had a new dinning room table from sainsburys this week because of an rotton pumpkin but that is a whole new thread grin

CandleQueen Mon 27-Oct-08 23:39:38

It's a freephone number too, I think.
I always try to phone or write complaints - emails are too easy to ignore!

notnowbernard Mon 27-Oct-08 23:37:17

CQ - shock envy

I e-mailed TWICE and got a poncey customer-care stereotypical response

<runs to phone>

CandleQueen Mon 27-Oct-08 23:35:51

I can't stand the Sainsbury's eco nappies. Leak terribly, and it doesn't matter how tight the waistband is the leg holes are too big and poo shoots straight out (and take my word for it - I actually watched it happen!)
On the other hand, when I phoned Sainsbury customer care line the chap was very apologetic and has sent me a £15 giftcard for my inconveinience (sp?)

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