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i have just has one of my listings cancelled and dont know why, please advise me!

13 replies

lizandlulu · 09/07/2007 18:50

i was selling the book 'going ga ga' by mel geidroyc. i listed it about 4 days ago and tonight i have come home from work to find an alert to say ebay have cancelled the listing due to my keyword spamming!! i dont know what this is. i sold exactly the same book a few weeks ago, and made a little bit of profit, so when i saw another in a charity shop, i bought it and listed it. i had no problems the first time round, and dont really understand why they have done this. can anyone shed some light on the situation for me?

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suezee · 09/07/2007 18:59

the best thing to do is e mail ebay about your quiery and they will tell you exactly why the listing has been ended and while ur at it i would ask for a refund on the listing fee as its not ur fault the listing has been ended

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JoMa · 09/07/2007 19:00

keyword spamming is, for example, putting NOT next,gap,boden on a listing for some baby clothes from tesco, so that when buyers do a keyword search for those brands, your item is shown.

is there something in the wording of your ad that could have been classed as this?

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christywhisty · 09/07/2007 19:03

Ebay defines key word spamming as

"Keyword spamming occurs when members place brand names or other inappropriate keywords in a title or description for the purpose of gaining attention or diverting members to a listing. Keyword spamming in listings is not permitted on eBay. The searchable text sellers place in listings must be directly relevant to the item being sold."

How did you list it?

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suezee · 09/07/2007 19:04

if u email enay they will tell u exactly what words you have used as spamming, if u take that out they usually relist it for u

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VeniVidiVickiQV · 09/07/2007 19:05

need to know the wording you used i think.

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lizandlulu · 09/07/2007 19:49

i just listed it as 'going ga ga, mel geidroyc, paperback, as new' they have refunded my listing fees. just annoyed me thats all.

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LazyLine · 09/07/2007 19:53

I think that they just remove stuff without looking properly, so the likelihood is that maybe someone with the same book reported yours so theirs would sell for more.

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lizandlulu · 09/07/2007 20:02

it says that if i try to relist it they will take further action!! that cheek of it!!

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sixlostmonkeys · 09/07/2007 20:31

you're not allowed to put 'as new'

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lizandlulu · 09/07/2007 20:50

that must be a new rule cause i have listed loads 'as new' before. thay should make these things more widely known when they change things.i am not impressed.

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sixlostmonkeys · 09/07/2007 21:06

It's been the case for a long time and many listings do get pulled for it.

saying that - at this moment, on the Uk site there are 23589 listings using 'as new' in the title.

i reckon you have just got unlucky - have you upset anyone recently? This is quite often the cause of something like this getting reported

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lizandlulu · 10/07/2007 08:54

no i dont think so, my feedback is 100 %. maybe like you said im just unlucky. it will be hard to remember not to pit from now on though, as i use the term on alot of stuff.

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sixlostmonkeys · 10/07/2007 09:29

when I'm listing books I put in the description - very good condition, appears unread.
If I do have room in the title I put VGC

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