'payment pending'

[phantomhairpuller]

What does this mean?! I had notification that buyer had completed checkout. But when I click on item it says 'payment pending'

I'm assuming I shouldn't send the item until payment checks out?

[fergoose]

wrong email address on listing

www.ebay.co.uk/gds/PayPal-Payment-Status-Pending-With-a-Cancel-Button/10000000005982229/g.html

and no, don't send until you have the money.

[Emilythornesbff]

Oh. I was wondering about this kind of thing.
I've just sold my first ever item on eBay. No payment received yet.
Do I just wait for PayPal to sort it or do I need to complete the information in the box on the payment details page?
Thank you.
Em

[fergoose]

have you set up your paypal account - and that address is on the listing? If so just send an invoice and if they don't pay open a dispute.

[Emilythornesbff]

oh, i have set up a paypal account but i don't know if it's on the listing
ooooh, from excitement to stress.

[fergoose]

you added the email address to the listing for payment?

[Emilythornesbff]

i know this sounds a bit thick, but i'm not sure.
if i look at my listing it says i accept paypal. there is no email on there.
i do have a paypal account.

[HarlotOTara]

I had this problem this weekend as the buyer. There was problem with eBay which has now been sorted I understand

[fergoose]

when you filled in the form when you created the listing you would have entered your email address for paypal payments.

[Emilythornesbff]

oh.
i can't see it when i look at my listing.

[Emilythornesbff]

i've just linked my paypal account to my ebay account.
fuckity fuck. i'm stressed now.

[phantomhairpuller]

Click on the listing, go to relist item (even tho this is not what you want to do) and from there you should be able to see the email address linked in the original listing. If it is correct you've got nothing to worry about, if its incorrect (like mine was ) you need to contact the buyer with the correct email!