I am new to selling on ebay so would appreciate some advice! I had (so I thought) sold an item as buy it now, collection only. When I contacted the seller they said they had pressed the wrong button and didn't want the item. Right. Then I noticed they have left me negative feedback simply stating "no good for me as I don't drive"
Any idea how I can get ths feedback removed? I have contacted them but they are very new to ebay so maybe don't know how it works? Argh!
no - first of all you need to open a non paying bidder case on day 4, then wait another 4 days and manually close it, then the feedback can be removed and you can relist it or do a second chance offer.
Only if they catch you. No one gets a message to notify them if they received neutral or neg. feedback. I don't read my f/back in detail. So if I got a Neg comment and never reported it, Ebay & me might never notice.
Or the recipient might not know how to report it, or be bothered about it.
Yes leave them a little negative feedback, do. If they don't like it they can have it removed. At least they might read the bloody description next time. These people piss me right off, bloody time wasters.
You should be able to put a reply comment next to the feedback whilst you are waiting for Ebay to sort it out, eg: "Buyer never paid, Ebay currently investigating". (or something similar maybe). That should help potential bidders who spot your negative feedback and go to check it out.