Can't post a sold item - what can I do?

[MrsJamin]

I have really messed up and sold an item to someone I have to post to, and the item is just not postable, it's such a ridiculously large size :( I want to give the money back to the ebayer - how can I do that? I can't see a link to do it from the product's page.

[Lougle]

How large is it, and how much have they paid for postage? We might be able to find a solution.

Did you not investigate how much it would cost to post before you listed it?

[FannyFifer]

What on earth is unable to be posted?
The person has bought item in good faith, basically a contract with yourself so you need to find a way to get if to them.

[catkind]

Try a courier? they can be surprisingly cheap.

[fergoose]

did you not write collection only on the listing?

[MrsJamin]

Gah I didn't really think it through. It's a job lot of duplo including a large flat baseplate, it's about 40cm square. How on earth can I pack it? :(

[BikeRunSki]

Big grocery box?
Bubble wrap?
Then try senditnow.com - cheaper than Parcelforce, but you can drop off at Post Offices.

[Lougle]

40cm isn't too large How much did you charge for postage?

[PartyFops]

myhermes is very cheap, and very fast and easy too


wrap it up with some bubble wrap and brown paper.

[dizzyday07]

40cm is well with in the dimensions to be sent via courier.

[sarahtigh]

that's not that large, just get box from supermarket they give them you free, surely it would go into a box that did have 12 bottles of wine in or similar, I would be very surprised if you could not send by courier for about £6-8

[lljkk]

That's easy enough, even Royal Mail will take it. And probably cheaper than anyone else. Agree one big box probably the easiest. Cut down a big box and tape back together if required. Put the loose duplo inside a tough carrier bag next to the base plate to minimise scratching.

[lljkk]

If all packaged up it weighs under 2kg Royal Mail your best price almost certainly.

[ENormaSnob]

Courier.

Either way you need to send it. Buyer has probably bought as an Xmas gift.