A DVD boxset which I posted out on 6 October. First class post (certificate of posting).
I have no reason to think this buyer is trying it on, as they have good feedback. And I suppose DVDs are the kind of thing that do 'go missing' in the post?
How should I handle this? I am prepared to give them a full refund of course, but when should I? (And how - through eBay or PayPal? - and do eBay get to keep the selling fee?)
And is it worth claiming from the PO (it was not a new item but in good condition).
Wish I'd just kept it now - FGS eBay is so complicated!
Please or to access all these features
Please
or
to access all these features
If you buy or sell items on eBay, you will find tips and advice on this forum.
eBay
Buyer has messaged me they have not received the item
11 replies
NadiaWadia · 18/10/2012 01:45
OP posts:
Please create an account
To comment on this thread you need to create a Mumsnet account.