UK buyer wants me to send to france - now can't invoice

[MrsWalton]

A UK buyer contacted me to request postage to france, i gave her the postage. She won the item and requested payment details. I now cant fill in the new postage, the invoice page just won't accept it.

Any help would be appreciated.

[SNOWBall4girlz]

Can you add the extra to the bottom where it says seller discounts +/- ?

I am sure there is a way to alter an invoice but just cant think at the mo.
Try the ebay forum sellers bit.

[FabbyChic]

Dont press recalculate

[MrsWalton]

I've left a message on the forum, no response as yet.

It won't let me add it in the extra box either.

I wouldn't mind but i've undercosted it and will make a loss anyway i think.

Rats!

[SNOWBall4girlz]

You could ask her to pay the extra through paypal if she really wants the item and you are sending to France as an extra service?

Otherwise ask her if you can send it to her UK paypal registered address and she can send it on to France ??

[MrsWalton]

I've tried it with and without recalculating and it still just goes blank.

I can't ask her to pay thru pay pal without invoicing can i?

[FabbyChic]

Send her a money request from your PayPal account and she can pay that.

[FabbyChic]

You dont type it in the extra box, you remove the existing postage and put in the new postage and send you don't recalculate that updates the postage costs.

[MrsWalton]

Thanks for your help. I think it okay now.

[MrsJamesMcAvoy]

How do I change my settings so that I can allow international bidders? Someone had tried to bid on an item, but cant! Thanks for any ideas - cant work it out through ebay help!

[aswellasyou]

MrsW, do you know that if you send an item to an address other than the buyer's registered PayPal address, they can claim all their money back since it was technically undelivered? I would never do it incase they opened a claim against me for a full refund and meanwhile, someone somewhere has my item.