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AIBU?

To think she should have made this clearer?

121 replies

bluebellmouse · 09/12/2014 12:10

I was out shopping yesterday and was buying some things in a large department store. After I had paid the girl who served me handed me my receipt and also gave me a voucher and she told me that because I'd purchased something in store the voucher was for a promotion in the cafe for a meal, dessert and a drink.

I was very hungry at this point and I wanted to get something to eat anyway so I thought I'd take advantage of this and go to the cafe in store. I should add that at no point did the girl tell me the voucher was for x price, the way she handed it over and talked about it she seemed to imply that it was a special promotion and that the meal, drink and dessert would be free for shopping in store.

So I went to the cafe and chose my meal, sweet and drink and I handed in my voucher to the girl at that till. She then rang it through the till and then she said "that's £5 please". I then politley pointed out that I had given her my voucher to which she said "yes, so that will be £5 please". Again thinking she had misunderstood I told her that I had given her my promotion voucher for my meal, sweet and drink for free.

She then sighed and showed me the promotion voucher and explained that it wasn't free and that it was a meal, sweet and drink for £5. I told her that the other girl had given me it and implied it was for a free offer and I told her that the shop floor staff should make it clear what the offer was.

In the end I left and went somewhere else for lunch instead.

So AIBU to have expected the offer to be made clearer to me?

OP posts:
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bluebellmouse · 09/12/2014 12:12

I should add that this girl also said that other customers had assumed it was free so it wasn't just me. They really should make it clearer.

OP posts:
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bluebellmouse · 09/12/2014 12:12

I should add that this girl also said that other customers had assumed it was free so it wasn't just me. They really should make it clearer.

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ThereIsAPartridgeInTheKitchen · 09/12/2014 12:12

Confused Why would it be free?

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MakeMeWarmThisWinter · 09/12/2014 12:13

Confused

I don't understand why you thought it would be free!

Didn't it say £5 special deal or something on the voucher?

Why on earth would they give you a whole free meal?

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SaucyJack · 09/12/2014 12:13

What did the voucher have printed on it?

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QueenofallIsee · 09/12/2014 12:13

Why didn't you read the voucher?

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LingDiLong · 09/12/2014 12:14

But it said on the voucher that it was £5 though? YABU. If someone hands you a voucher surely you take a proper look at it!

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Ifyourawizardwhydouwearglasses · 09/12/2014 12:14

I don't think a fiver's bad for a 2 course meal. I would have paid it.
They probably should make it clearer but to be honest I wouldn't have given it a second thought.

Have a free Biscuit

Smile

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TimelyNameChangey · 09/12/2014 12:15

Well I think you're being a bit unreasonable. No stores offer free meals with drinks etc!

You should always read a voucher before trying to claim it.

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GemmaTeller · 09/12/2014 12:15

You could have read the voucher?

The first girl didn't actually say it was a 'free meal' did she?

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NakedFamilyFightClub · 09/12/2014 12:15

YABU - she said promotion, not free.

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bluebellmouse · 09/12/2014 12:15

Well when the girl in the cafe showed me the voucher it said it was for £5 but the other girl didn't mention it and implied it was free. Very sneaky.

OP posts:
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Ifyourawizardwhydouwearglasses · 09/12/2014 12:16

Have another Biscuit

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bluebellmouse · 09/12/2014 12:16

They should say so at the till when you buy the things then!

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Boomtownsurprise · 09/12/2014 12:17

Aren't you weird...? I'd have thought money off but not free.

Fiver seems very good for what you had.

Here's this lot for free!

Cake
Brew
Biscuit

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magpieginglebells · 09/12/2014 12:17

YABU, you should have read the voucher.

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Littleturkish · 09/12/2014 12:18

You should have read the voucher. Why wouldn't you? And the girl was right, it was a promotion, so didn't give misinformation.

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gamerchick · 09/12/2014 12:18

And you should have read the voucher instead of assuming.

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basgetti · 09/12/2014 12:18

Surely you would look at the voucher and not just go and help yourself to a free meal? Even if it had been free there would probably have been limited options so you would need to check.

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LingDiLong · 09/12/2014 12:18

But she didn't imply it was free, she said it was 'a promotion in the cafe'. A promotion would imply an offer of some kind to me not 'free'.

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TimelyNameChangey · 09/12/2014 12:19

It's not sneaky! WHat would she get out of it fgs! She just handed a clear voucher over and you presumed something. Was it BHS by any chance? They always hand vouchers out because their cafe is horribly expensive for poor food.

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Littleturkish · 09/12/2014 12:19

You showed HER the voucher- your laziness meant you didn't read it first.

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MellowAutumn · 09/12/2014 12:20

This reply has been deleted

Message deleted by MNHQ. Here's a link to our Talk Guidelines.

ThereIsAPartridgeInTheKitchen · 09/12/2014 12:20

You're so right OP it was horribly sneaky of her Xmas Grin.

Have a Xmas Biscuit that will make you feel better.

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isthisunfair1967 · 09/12/2014 12:21

Why not just read the voucher?

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