Dear DiscardedTool
Thanks for your question about your work imposing a new shift pattern. This is something that employers sometimes do and, as you say, has been in the news recently in respect of Asda for example. The way employers go about this can have various legal implications which I have explained below.
Process of changing shift patterns
The method employers use is normally:
· Firstly, to see if it already have a contractual right to unilaterally change shifts without emending the contract at all, or seeking employee consent. It is rare that it will have such power for any significant changes, because even if a contract expressly allows it, every employment contract also has an implied term of trust and confidence which roughly means that employers have to act reasonably towards employees.
· The second thing employers try is to get employees to agree to the change voluntarily. Sometimes an employer will offer incentives to get employees to do so. If an employee agrees to the change, then that is normally enough for the employer to start using the new shift pattern.
· Assuming both of the above steps don’t work, employers then have some choices.
- They can decide not to make the change.
- They can decide to impose the change and tell employees that they must work under the new shifts. The employer will then wait and hope that all employees follow that instruction.
§ Some employees reluctantly agree but say that they are “working under protest” which is a way for them to make their objection known and show that despite them abiding by the rule, they are not happy about it and may try and raise a claim later. Often employers will decide to tolerate some unrest in the hope that things calm down and it is not faced with challenges.
§ If employees refuse to work under the new shift pattern, then they may put the employer in a position of taking disciplinary action against them for not following an instruction and that could lead to the employer dismissing the employee.
§ Alternatively, the employee may decide themselves that they will not work under the new shift pattern and they have been left with no choice but to resign. This is the circumstances where constructive unfair dismissal is relevant. It only applies if the employer has not decided to terminate the contract and instead the employee has resigned. The employee needs to show the employer acted in fundamental breach of contract and the employee resigned promptly in response to that breach. I have included a bit more information about constructive dismissal below. It is an extreme option and requires employees to resign.
- The most extreme option for the employer to take is to tell employees that it is making the change, and that it plans on terminating the old contract, and asking employees to sign up to a new contract with new terms. This forces employees to decide whether to keep their job with the new shifts, or leave. The employee has been dismissed by the employer. The legal reason for the dismissal is “some other substantial reason”. The employer should give notice to bring the contract to an end and start the new one. I think it is this option that has been used in your case.
Unfair Dismissal
To pursue a constructive dismissal claim, you must have two years’ service unless the dismissal is discriminatory (see below). You are also required to show a fundamental breach of contract and must resign promptly in response. If the employer dismisses you, you cannot pursue a constructive unfair dismissal claim.
As your employer has already served notice of the change, you would not be able to pursue a claim for constructive dismissal but instead unfair dismissal assuming you have two years’ service. To defend such a claim, the employer must show that it had fair reason and followed a fair procedure. While from your perspective, the consultation doesn’t seem to have been meaningful, it shows your employer is following a procedure of some sort. While a successful claim is not impossible, it would be a challenge.
In each case, the losses are limited to: (i) a basic award equal to your statutory redundancy pay, and (ii) a compensatory award for loss of earnings which is capped at one year’s pay for most people. Regardless of the limitation, you still need to demonstrate actual loss suffered therefore if you find a new role (or do not try to find one), the compensation available will be limited. As such, the most sensible option and easiest way to ensure income is normally to find a new role as soon as possible. It can be more difficult to establish loss in circumstances where the employer can show it was willing to offer you a role with the same pay albeit different shifts.
Indirect Discrimination
Indirect sex discrimination is relevant when an employer applies the same rule/policy to everyone, but it has a disproportionately adverse impact on one protected group. Requiring employees to work certain hours with a lack of flexibility could amount to indirect discrimination because this requirement could disadvantage women as a group, since women are more likely to want (or need) flexible working for domestic or childcare responsibilities. However, arguments about indirect discrimination are far easier to make out in an organisation with a mixed gender workforce because it will be clear that the female employees are disadvantaged. If the organisation in which you work is predominantly female employees (which we expect it will be), it can be far harder to establish a claim of indirect discrimination. Even if you are able to show that the policy has an adverse impact, it may still be possible for your employer to defend the policy by objectively justifying the need for the new shifts. If the employer can show that the new shift pattern is a proportionate means of achieving a legitimate aim, then it will not be unlawful.
If you succeed with showing indirect discrimination, you would be able to pursue an unfair dismissal claim without two-years’ service. There would be no cap on compensation available (although it would still be limited to actual loss so may not be that significant if you are able to find a new job). You can also get an award for injury to feelings though in the circumstances where you have been affected by a company wide policy, injury to feelings is likely to be at the low end of the scale (in the region of £1,000), if awarded.
What should you do?
Flexible Working Hours
If you haven’t already done so, you should consider making a request for flexible working. In reality it may be rejected but there is no harm in requesting it. Employees with at least 26 weeks’ continuous employment can make a request for flexible working under the statutory scheme for any reason. Only one request can be made in any 12-month period. The employee triggers the procedure by making a written request. The employer then has a three-month decision period (which can be extended by agreement) to consider the request, discuss it with the employee (if appropriate) and notify the employee of the outcome. An employee's application must:
Be in writing.
Be dated.
State that it is an application made under the statutory procedure.
Specify the change that the employee is seeking and when they wish the change to take effect.
Explain what effect, if any, the employee thinks the change would have on the employer and how any such effect could be dealt with.
State whether the employee has previously made an application to the employer and, if so, when.
The employer must deal with the application in a reasonable manner. If the request is rejected you are entitled to a reason for rejection and a right of appeal. The employer can only reject a request for one of 7 business reasons:
extra costs that will damage the business
the work cannot be reorganised among other staff
people cannot be recruited to do the work
flexible working will affect quality and performance
the business will not be able to meet customer demand
there’s a lack of work to do during the proposed working times
the business is planning changes to the workforce
Failure to approve a flexible working request could be indirect discrimination, however, it is difficult to pursue these claims. In the context of an overall shift change the reality is that a request to work flexibly is perhaps unlikely to be approved.
Grievance
While you could raise a grievance about the situation, unfortunately it seems unlikely in practice that doing so would lead to a different outcome from the one already decided as part of the shift change consultation and any flexible working request.
Counter Notice
If you find a new job before your notice period runs out, and you wish to leave early, you could can ask to be released early. The employer may agree it. You should also check your contract as sometimes it will say that an employee needs to give less notice than the employer to terminate the contract. If that is the case you can serve notice and would only be required to work the shorter employee notice period. You could also decide to leave without working notice. While this would technically be a breach of contract, and your employer could raise an action against you, that is rare in practice. In order to succeed with such a claim the employer would need to show that it suffered a loss as a result of you leaving without working notice and it seems unlikely (although not impossible) that it could do so. You should take legal advice before acting in breach of your contract.
Returning from Maternity Leave
Employee’s returning from maternity leave have certain rights. If an employee returns within 26 weeks, they are entitled to return to the same job that they were employed in before they went on maternity leave. The terms of employment must be the same (or not less favourable) than before leaving. If an employee returns within 52 weeks, then she has a right to the same job (if it is available). If it is not reasonably practicable for her to return to the same job, then she must be offered a suitable and appropriate alternative. Employees on maternity leave (or shared parental leave) also have first refusal on suitable alternative roles in a redundancy situation. However, it can be difficult to establish when this entitlement applies because it depends on the structure of the redundancy exercise.
Conclusion
I hope the above is helpful. As you will see, there are options for you to raise a claim or grievance. However, unfortunately for the reasons stated there is limited scope for success. If the change to working hours means the role no longer works for you, the most pragmatic option is normally to look for a new job that suits better and try to leave on positive terms such that you get a positive reference.
@DiscardedTool
We have been advised that we must all work on a rotational shift, like they did to Asda employees recently. If we can't do it, because of childcare or other commitments then we are out. Ive accepted the fact that the proposed changes in september will happen because part if their plan has already taken place. So im obviously actively looking for another job, because i can't do the hours they are saying i will have to. As i have no childcare before school or after 6.
However, is there anything that says they cant do this? Ive read something vague about indirect sex discrimination because mothers are generally the people who sort out the childcare.
I have discovered that part time people who work less than 6 hours a day have been offered fixed shifts, those who do a full 8 hours must do the rotation. I asked why i couldnt be considered the same as other part timers as i am doing the same amount of hours just in fewer days. They said they couldnt discuss this till consultation period was over.
However if i apply for flexible working hours during my notice, it could be accepted under my old contract, but then when i opt in to the new one id have to apply again i assume. And if this was denied, id have to resign because i couldnt do the hours, in turn making myself jobless and not elegible for support or benefits for a long time, is that right?
Another point about applying for flexible working hours, it seems pointless, i cant see them saying yes to me basically requesting hours theyve already completely disregarded in the consultations... i gave a list saying i could work any hours or days between 9-6, so not restrictive in my opinion.
Ive also read a tiny bit about constructive dismissal but again not sure if i can apply it to my situ.
They will obviously argue that they are doing it as a business need, bums on seats at certain hours. However a bum is still required for the hours i can do and they have denied.
No union involved, and ive had my final consultation.
Thanks for your help!