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Error 500

4 replies

ThePaintedMoose · 13/04/2024 16:18

Keep getting this:

ERROR 500
Apologies, our server seems to be having a moment…
We're making it a strong cuppa and hope to have it back up and running shortly. Please check back in a few moments.

Using DuckDuckGo on Windows laptop.

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BeckyAMumsnet · 13/04/2024 16:40

Hello @ThePaintedMoose we've not had further reports of the server being down today. How long has this been happening and how often? Is it on a particular page? If so please let us know the URL.

In the first instance, we'd recommend clearing your cache though on your browser we believe it's the fire button.

Let us know if that helps.

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ThePaintedMoose · 13/04/2024 23:02

BeckyAMumsnet · 13/04/2024 16:40

It's been about 3 days, not on any particular thread or anything consistent and it goes again almost straight away. I do clear the cache often. Tried to replicate it on Chrome but it is so random it's difficult to get it to play the game.

Duck is a bit picky about what it allows so maybe something on the site it doesn't like...whereas Google is all tracking and spying with every move.

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HebeMumsnet · 15/04/2024 12:26

Hi again @ThePaintedMoose . It might be worth clearing your cache today just to be sure. It doesn't look like there's a wider problem with the server so hopefully that will do it but do let us know if not.

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ThePaintedMoose · 15/04/2024 22:26

HebeMumsnet · 15/04/2024 12:26

Actually I cleared it last night, and then got another error message. If I change to another page it goes away!

I do think it is something to do with whatever tracking the site uses - the reason I use Duck in the first place 😎