Ads with SOUND??? MN are you having a flipping laugh???!!!!

[TalkinBoutWhat]

Seriously, WHY would you put ads onto thread pages that have SOUND???

I use headphones on my computer, and popped over onto MN without taking my headphones off and just got BLASTED with the ad for the sponsored Star Wars ad. Jumped bloody sky high. WHY would you do this????????

[AngieMumsnet]

We are truly stumped with this one, we replicate the ads you see but for us, the sound is always muted, we have spoken to all our partners and again they have confirmed all sound is off by default.
we will continue to test in the hope we are able to reproduce the issue so we can speak to the offending party - we will keep you updated on how we get on but to confirm we DO NOT allow ads to have sound on, you would need to explicitly turn the sound on yourself if you wish.

[0ccamsRazor]

Rather than deleting these ads one by one, they can be stopped by blocking their coding.

[erazerhead]

I'm not sure I want to clear my cache as I have saved passwords etc.

Here's another one secure-ds.serving-sys.com/BurstingRes/Site-43863/WSFolders/12322398//videos/video.mp4

[LizzieMumsnet]

Hi erazerhead,

Thanks for getting back to us - we're so sorry to hear you are still having problems. We've blocked this URL so we're really quite stumped as to why you are still seeing these! We appreciate how frustrating this must be for you - we do have a couple of further suggestions for you if you can bear to try them.

If the ad you're seeing has an AdChoices blue cross in the top corner, please click on this and then click on the report ad tab. If not, let's see if clearing your cache helps?

To clear your cache for safari browsers go into your settings, click on safari and clear history and website data or you can find instructions on how to do it here.

Please do let us know how you get on?

[erazerhead]

Is it just me getting these ads?!

[erazerhead]

@LizzieMumsnet an airwick one secure-ds.serving-sys.com/BurstingRes/Site-43863/WSFolders/12240855_3//videos/video.mp4

A dettol one

secure-ds.serving-sys.com/BurstingRes/Site-43863/WSFolders/9704177_2//videos/video.mp4

[erazerhead]

I'm not using a specific app but it is the mobile site on my android phone

[LizzieMumsnet]

Hi,

Thanks for all your posts - they are really helpful and very much appreciated. These URLs have been blocked so we're rather baffled as to how they are still getting through. We're so sorry for the tremendous faff here and hope you can bear with us. Can you let us know if you are accessing the site through the Mumsnet App when you are seeing the Video ads with sound? This will throw some light on the situation and may really help. Thanks for including @lizzie in any replies, it means we can be alerted straight away!
Thanks again.

[SealSong]

Ridiculous. I have never known a website have so many problems with the advertising on it.
If you want to keep people from using an adblocker, MNHQ, you need to look at tech across the whole platform and not just do little fixes each time there is an issue.

[erazerhead]

Another

secure-ds.serving-sys.com/BurstingRes/Site-43863/WSFolders/9646490//videos/video.mp4

[LizzieMumsnet]

These are blocked but do let me know if you see any more. I've also reached out to our 3rd parties to double check.

Lizzie

[erazerhead]

It seems to be this page! Every time I post a new one loads

secure-ds.serving-sys.com/BurstingRes/Site-43863/WSFolders/8943359_1//videos/video.mp4

[erazerhead]

Ones for gaviscon and vanish carpet.
secure-ds.serving-sys.com/BurstingRes/Site-43863/WSFolders/11360559//videos/video.mp4

There was one with a different number after 'WSFolders' but I've lost the url from my clipboard.

[erazerhead]

Another one
secure-ds.serving-sys.com/BurstingRes/Site-43863/WSFolders/12027210_1//videos/video.mp4

Although the url is the same? The videos were different.

[LizzieMumsnet]

This is great, thank you. We are on the case and we will get this blocked. If you do see any others, please post the URL! This really helps.
Lizzie

[DawnMumsnet]

Thanks for that, @erazerhead - that's really helpful.

[erazerhead]

The only bit I could click on was 'buy now' which took me to a redirect link which then went to www.amazon.co.uk/Wick-VIPoo-Lemon-Idol-Spray/dp/B01N42EYS7/ref=sr_1_1_a_it?keywords=airwick%20vipoo&ie=UTF8&qid=1519812232&sr=8-1&tag=mumsnet&ascsubtag=mnforum-21

Then on this thread another noisy ad appeared. I held-click and get the option to share the link, which was
secure-ds.serving-sys.com/BurstingRes/Site-43863/WSFolders/12027210_1//videos/video.mp4

I think this is a similar url to where the first ad took me to first before it redirected to Amazon.

[LizzieMumsnet]

Hi All,

If you see any adverts with sound can you click on it and copy the website address from the address bar and post it on this thread-this will really help me.

Thank you

[0ccamsRazor]

3 sound adverts on 3 different threads, really annoying.

[LizzieMumsnet]

Hi,

I have been looking into this and to make sure I have zapped them- if you see the Ad can you click on it and post the URL from the address bar. This will ensure we have got it!

Thanks
Lizzie

[LizzieMumsnet]

Thanks, Clueless999

I'm looking into this now.

Lizzie

[clueless999]

And another one immediately after on this thread: www.mumsnet.com/Talk/potty_training/3212953-3-year-old-potty-trained-ish-for-months-now-withholding-wees-during-the-day?msgid=76878391#76878391

Even when my phone is on silent. @LizzieMumsnet please help!

[clueless999]

Ha, it did it on this very thread after I posted that. Screenshot attached.

[clueless999]

This is happening again! 3 ads in the last day or so. Usually startles a sleepy baby so haven't been able to screenshot yet. Ads for veet and ibuprofen, so far..

[LizzieMumsnet]

Thank you bananagrabber, we have found the issue and this has now been resolved. If this happens again please let us know.