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Property/DIY

Fucking surveyors, fucking Nationwide, fucking housebuying. All go fuck yourselves!!!

27 replies

CrapBag · 05/06/2014 13:39

Arrgghhhhhhh. Having major rant.

Had a couple of threads over which house we should buy. One we wanted sold so decision was made. It was next to relatives, a bargain, needs work but nothing major, decent deposit, Nationwide said we could borrow up to 105k (which is more than we are paying for the house anyway) so we weren't worried.

Now its one thing after another!!

Had MIP for 45k, no problem. New stupid fucking mortgage rules came in and they said we can only borrow £34900 which is ridiculous as its not even double DH's wages and that's not taking into account child benefit, child tax credit and DLA (which they allow for mortgage purposes). They have said our out goings are too much to borrow more!! We don't spend any sodding money. Small credit card balances, one of which will be paid off, small child care (£26 a month for lunch times only, they even queried why this was so low), petrol and £30 and £40 a month for me and DH which covers the kids clubs (they said we have to declare this), council tax and buildings insurance, which are essential anyway. Its been a joke tbh as they said we couldn't afford a mortgage of £218 a month (even though we had been paying £425 now, they didn't even ask this).

Anyway as we were lucky enough to have the extra 10k we went ahead and they said the mortgage offer would be out in about a week (now). Now they are asking for more bank statements and a full structural survey! We had a homebuyers report done, booked and paid through Nationwide. They knew it was a steel house but nothing was said.

Now they are saying the house is worthless unless the full structural survey is done! FFS, why couldn't they have said this before!!

We were thinking that we would be completing at the end of this month, now it won't be and we are on holiday next week.

Problem is, before we looked at houses up to 150k because based on what they said we could borrow and our savings, if they are only willing to lend such a small amount we can afford fuck all in a shite area. So I don't know.

We need to move, we are in a tiny 2 bed with 2 children (boy and girl), we have no space here and we have sold. We have a significant deposit, DH has a full time secure job!! We don't smoke, drink, have Sky, eat out (apart from odd carvery), we have cheap caravan holidays and they won't fucking lend a decent amount to us, that we can more than afford!! Its such a joke.

Any help or suggestions or join in rants would be very much appreciated at this time. Grin

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ThePerfectNegroni · 20/06/2014 19:27

I thought I would update on our experience with Nationwide. We got our DIP and put our application in last Weds. It took hours on the phone. We sent supporting documents in and the survey was done yesterday. We got an email this morning that we had had a satisfactory valuation and they were making a formal mortgage offer and would write to us.

We had a very different experience to the people above and don't want to put you off.

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CrapBag · 13/06/2014 19:50

I wish we had known we would have this much hassle with them, I wouldn't have bothered else.

3 times they have written and asked for supporting documents. We send it in, then later on we get another letter/text/email saying they are waiting for supporting documents. I have to phone to say we have done it all, then it turns out its something different. Aske for it all in the beginning FFS!!

Now they are waiting for the structural engineers report they have now said they want, right at the time when we were told our mortgage offer would be done, now its not until this is sorted. They also want more bank statements, the account where the dd will be paid from, the account where we have paid their fucking mortgage for the last 5 years! They have already had DH's conformation of income which is the bank account details they are asking for. As we haven't sent it in the day after they have requested it, they keep phoning us. We were on bloody holiday! Its a good job they phoned DH's phone, not mine because they would have got a gob full.

I don't know why they are chasing this account information when nothing can be done until the report has been done, which has to be done by the vendor, not us.

They are getting right on my tits.

Funnily enough we had also paid off our current mortgage with them too. Looks like this move may be more short term than we thought. Certainly won't be going with them again.

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StressheadMcGee · 09/06/2014 20:28

They've just turned us down too, even though the numbers well and truly add up, and we've just paid off the mortgage on this house which was with Nationwide too. The most galling thing is that they decided not to lend to us at 5pm the night before the survey was due, so they cancelled the survey without telling anyone.

Bastards. We've already got another MIP and the survey has been rebooked. I'm so tempted to move all the current and savings accounts elsewhere too.

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whataboutbob · 08/06/2014 22:11

We have just given up on Nationwide after wasting 6 weeks trying to get a 30K loan for a loft extension. It was one thing after another- my husband wanted the loan, our flat was in joint names so they wanted me to sign the flat exclusively over to him?! Obvs I said no, and we went for a joint application. Then, because the flat was bought with a key worker loan of 20% (we've been lucky enough to repay the rest of the mortgage), they wanted the housing assn who provided the loan to sign something called a Deed of Postponement (basically if we were stupid enough to default, Nationwide would force a sale of our flat and get 1st dibs on the money). The housing assn signed. Still no sign of the money and they couldn't tell us when we'd get it. Not Nationwide, not their solicitor, not the mortgage broker. Each one told us to speak to the other.
The loan is about 60% of our yearly combined income, but you'd think we were asking for the moon.
We are now trying with Santander, who so far at least are more positive.

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CrapBag · 08/06/2014 20:01

Peggy we can easily afford it on DH's wage alone, we have taken into account a change in circumstances for our own peace of mind when deciding what we could afford as we know benefits can easily change.

I am very good with money, live well within means and know exactly what goes in and out. We never have debts, overdrafts or anything as I don't like debt but it counts for nothing.

We (originally) only want to borrow 3 and half times DH's wage, which isn't a huge amount but they will only lend half this which is mad. You couldn't even rent a bedsit on what the mortgage payments would be. We though 45k would be a given as the monthly payments were £218 a month. Regardless of my benefits, we can afford this and more as we were going to pay double to pay it off sooner.

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wuckfit1 · 08/06/2014 11:23

I have a lot of sympathy with the OP, it is either one extreme in the UK or the other. I was turned down recently for a mortgage I could easily afford, but to be fair I was also turned down 18 months ago.

But what really f*s me off is that I am trustworthy enough to pay rent of 850 monthly, and have done so for 5 years now without so much as a blip. Yet I am not financially savvy enough to afford a 670 mortgage with a 30% deposit.

And what makes it worse is that I am renting off a spiv type landlord(as nice as he is) who is an ex bankrupt who seems to still be still buying more property using his present property as security.

I feel trapped by the system which now seems to favour the new breed of landlords. I am really starting to regret not taking out the self cert mortgage I could of easily had back in 2007, where borrowed money was so easy to get hold of if only you told a little fib, something back then I refused to do.. WHAT AN IDIOT IWAS!!

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peggyundercrackers · 07/06/2014 20:54

Tbh I can see why they turned you down - if interest rates rise and the benefits system is changed and you loose some of your benefits there is a chance you won't manage the payments and they won't get their money. I think Mortgages should only be calculated on your actual income/salary not including any benefits.

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mrsballack · 07/06/2014 16:38

Nationwide turn us down for a mortgage of 200k with a combined wage of almost 100k. Both with spotless credit histories and this was before they tightened the rules!! No idea what they want from people.

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CrapBag · 06/06/2014 23:23

I spoke to London and Country and they were very helpful. We can borrow more than Nationwide are willing to lend, but still not a huge amount.

At the moment we are weighing our options as to what we are going to do.

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lessonsintightropes · 06/06/2014 22:40

Look, we were in a terrible position when we bought in 2011. I had some bad credit (from 5 years previously), were struggling to meet the 10% deposit and had been turned down by three lenders and thought buying was beyond us - despite high incomes and small debts.

We paid £300 to an all-of-market broker who managed to get us an expensive but doable deal. The same broker is tied in to help us forever now with no fees from us (just from the institutions we are getting mortgages from) and the rates he is able to get us are far better than those we could access independently. We're now about to pay 2.24% on a 2 year fix with Accord on an 80% LTV. They have much better access than you would get independently, and when you look at the fee (payable on completion, or after) the amount of money you save is enormous.

I wouldn't personally go with one the EA recommends - we got ours through personal recommendation, and he is great. I would ask around and get a good broker. Some lenders are behaving terribly right now - a colleague of mine on a fantastic income and with a good credit score got turned down for a vvv expensive HSBC mortgage, and has just got an offer with Accord for tonnes less having gone through one.

But find one you trust!!!

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antimatter · 05/06/2014 22:20

no, broker can be from anywhere

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CrapBag · 05/06/2014 18:52

Does it not have to be a local broker?

It looks like we are going to be pulling out of our purchase which means we will need to go elsewhere and get a bigger mortgage anyway.

Nationwide did originally say we could borrow up to 105k. This was based on DH's wages plus benefits, ESA, DLA, child benefit and child tax credit. They took all of them into account. Now they don't take ESA into account but they do the others but they are still unwilling to lend anywhere twice that income.

Looks like it will be elsewhere for us.

Hope our buyer waits and it can't get sorted until we get back from holiday, we are leaving Monday.

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HaveToWearHeels · 05/06/2014 18:28

Another vote here for a broker, Nationwide are notoriously bad with lending criteria. They wouldn't lend to us at all, our broker told us to not even bother.

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ohtobemeagain · 05/06/2014 17:36

Another one advocating using a broker. I can let you have my broker's name if you PM me.

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FreckledLeopard · 05/06/2014 17:13

Peggy - OP only wants to borrow £45,000

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moonegirl · 05/06/2014 17:00

I second a broker, we had been turned down by two high street banks because of high outgoings with our pensions and childcare and they knew which mortgage lenders didn't take this into account when determining how much they would lend.

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ShevelKnievel · 05/06/2014 16:52

Have you spoken to London and Country?

They're free, whole of the market brokers and we've found them to be excellent both times we've used them

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peggyundercrackers · 05/06/2014 16:44

im struggling to see how (they said) you could afford a mortgage of 105k on a salary of less than 20k...

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Petrasmumma · 05/06/2014 16:02

Gah, have some Wine.

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CrapBag · 05/06/2014 14:44

Honestly? I wouldn't count on it!

We have great credit scores, our outgoings are hardly anything that we can't afford. We were even going to overpay our mortgage by £200 a month on top of the £218 it would have been. The mortgage was for 45k and our deposit was 52k and we are previous customers (we have just paid off our previous mortgage). We were taking it out over 25 years to keep payments low in case anything happens and they even queried it and said we could pay it in 10 years instead.

And they turned us down!! DH earns just under 19.5k, plus child benefit, tax credit and DLA a month and they said we can't afford 45k!!

It was a joke and I even said that to them. We know we can more than afford it and afford a rise in rates.

I would keep travel costs to a minimum (we said £140 a month in petrol for 2 cars), nursery was £26 (for the lunch hours, rest is the free 15 hours), credit cards - 1 was going to be paid off, the other a balance of £140 that was being paid off at £50 a month, buildings insurance of £136 a year and council tax at £101 a month and they said this was too much!

Before on the phone when I was trying to find out what we could borrow, they added all our income up (including my ESA at the time, now they are saying they won't take that into account) and said we could borrow 105k so we thought 45k wouldn't be an issue at all. I was pretty gobsmacked.

Sorry to be the bearer of potentially bad news. I would look around elsewhere at rates, just in case.

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FreckledLeopard · 05/06/2014 14:39

I found Nationwide would lend far less than other lenders. Can you get a good broker to find you a better deal?

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BumWad · 05/06/2014 14:38

Don't panic theperfect we are porting ours and boring more all come back fine with nationwide.

Sorry to hear bout your issues OP!

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ThePerfectNegroni · 05/06/2014 14:30

Really? I'm shitting it now. We have a current mortgage with them and were planning on taking our new one out with them to port it with us and taking an additional one outfit the difference? Are we bonkers? Will they turn us down? We are applying for 2.5x our combined income and have looked at our budget and can cope with a 4% increase in interest rates. We both have excellent credit scores.

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Petrasmumma · 05/06/2014 14:15

I liked the tag line. Similar sentiment here.

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CrapBag · 05/06/2014 14:05

Our credit report is fine apparently, they said that wasn't a problem.

Oh and they also said we have to take it over 26 years!! I done a calculation online for us overpaying and we could probably pay it off in less than 8 years with the overpayments, and we'd still be paying a bit less a month than what we are now.

If this house falls through because of the survey and non standard construction thing, then I certainly will be running from Nationwide!
We are going with them as we are current customers, have never had a problem and no one has been able to come anywhere near their rate. Grrrr.

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