Does anyone know if Direct Health 2000 in Eltham has closed down?

[Peanuts33]

My son is due his single boosters and I tried to ring them but the number is no longer in use and their website is not working either.

My eldest son is still waiting for his mumps booster too which I have paid for so will be extremely cross if they have gone out of business.

Thanks
-x-

[mborkett11]

Hi I know this is an old post but I'm trying to get hold of these people my daughter is now 12 and never had her last one. (Mumps)

[Felinelady]

Hi all

Thought I'd let you know that I have managed to get my money back from my credit card company for the Mumps jabs that I never got!!!!

It just goes to show it is worth trying to claim it back and that you need to not give up as the credit card company said no initially!!!!

[Felinelady]

Hi
Here is the answer that I got back from the liquidators. I am so annoyed that so many parents were not even informed of this liquidation and we were left waiting in good faith for our children's mumps vaccinations. This cannot be right can it?

Anyhow here is the reply;


Mrs Friend,


Further to your email in connection with the above named company, I confirm that Neil Gibson and Mark Tailby were appointed Joint Liquidators of the company on 15 December 2009. I would advise you that the Joint Liquidators held the final meeting of creditors on 13 December 2010 at which they were granted their release. The company has since been dissolved at Companies House and no dividend was distributed to creditors.



A copy of the Joint Liquidators? final report to creditors is attached for your information.



Kind Regards



Jodie Robinson

CBA Insolvency Practitioners

39 Castle Street

Leicester

LE1 5WN



Direct Dial: 0116 214 0568

Tel: 0116 262 6804



Hope this helps clear up any confusion although we have still lost our money and our children are unvaccinated!!!!!!!

[Felinelady]

Me again!

I have just logged my issues with DH2000 to Watchdog - it may be worth some of you that have also been affected contacting them as well as I'm sure that the more complaintd they get the more they may well look into it for us - I just cannot afford to loose this much money.

[Felinelady]

Hi

I am so upset as I have been waiting patiently since May 2009 when DH2000 told me they were still waiting for the mumps vaccine to come in.

They never mentioned going into liquidation even though I have paid for jabs.

This is so wrong - does anyone know if Watchdog or anyone has been made aware of this? - There must be loads of parents who have not been refunded or even made aware of the situation.

[nicola41]

I am in a very similar situation to the ones people have listed above. I contacted the liquidators this week and received a reply. They have advised me that they have made no further distributions since October 2010 and to contact my credit card company. Just spoke to Santander and because I paid for 3 boosters and 2 have been given, the £160 I paid for the mumps is unrecoverable as we have received part of what we paid for. I didn't pay via a credit card, it was a visa debit. Unfortunately, I am also owed another £160 for my other son's mumps booster. Anyone got any ideas how these fees are recoverable? I will telephone the liquidators next week and see if they can give any advice. This is such an awful situation for so many people who paid up front in good faith and for believing that they were giving immunisations to their children in the safest way possible. I hope that the people who run Direct Health should hang their heads in shame.

[Ssataylor]

Hi, i am trying to get hold of Direct Health - my daughter is waiting for mumps booster for about 2 years now and is coming up to 10 years old so really needs it - seeing the other comments seems they have disappeared - is this right?

[kenttaffy]

I received a letter from ww.aceltham.co.uk saying my appointment in december 09 had been cancelled due to unforeseen circumstances and they would contact me soon. Unfortunately I'm only now getting around to chasing them and found the phone number and website not working. When I googled them this website came up. Thankfully I am not owed any money by them as I said I would pay (extra to pay on day) when the vacine arrived as I'd had a delay with my second child. Has anyone been to the Maidstone facility that's mentioned above www.maidstonehealth.co.uk and if so what were your thoughts?

[Patchybob]

Just to let you know that I got a full refund of monies owed from my credit card company, £233 in total. This was even though I had paid it out in 2007. Amazing!

[littleanne73]

Hi There
Like many of you, looked for the website to find a number (assumed the one on my paperwork had been changed)! Have seen lots on here about Watchdog/Creditors. Does anyone know if this has been on Watchdog or if any luck has been had or is likely to have with creditors. I paid for all 3 boosters, was chasing Rubella. Thanks

[nesquick66]

My 9 year old son has just had the MMR combined booster. He had single vaccines with DH2000 when he was 13 months old. I then had a private blood test done to see whether he needed the booster jabs. The blood test showed that he had immunity from measles and rubella but just needed the mumps booster. I paid DH2000 #140 years ago and was fobbed off and fobbed off. Then I heard that Merck who make the mumps vaccine also makes the MMR vaccine and they were not allowed to bring it into the country at all. Pressure by the govt I am sure.
We gave up and gave our son the combined MMR just so that he would have the mumps part. I have been told that it was the only option open to us.
I was told by DH2000 that they would refund us with proof that he had had the MMR. Don't know why we fell for that delaying tactic. Cannot believe this has happened to so many people.

[Patchybob]

Hi
I was just wondering if any of you knew anything new about this. I am clearly very behind the times and was chasing them today for my dc's mumps jabs. I paid up front and have a reciept here for £466.00 That was for all boosters for my dd and mumps for my ds. So by my calculations I am due £233. Bastards
That is just great isn't it.

Has anyone had any joy getting their money back? We paid by credit card, but as it was a while ago I don't have that credit card anymore so no hope of getting my money back.

[aleximogen]

Hi I am in the same position -I've paid lots of money and my little girls are still missing their mumps vaccination. I can't get through on the new numbers posted and the web site is hopeless too. Does any one have any idear how to contact the ex-DH2000 and / or if your contact with Watch Dog had any result? This is pretty awful as it is tantamount to stealing, and they seem able to just get away with it.

[pinkycheesy]

If you live close enough, I can hugely recommend the Breakspear clinic in Hemel Hempstead for single jabs. It is primarily an allergy clinic, treating kids and adults but they have a continuous supply of all the vaccines and we have had both our sons jabbed there with no problems.

They will also do an immune test if you require (for a fee)

Their website is here

[debbbg]

Hi

I cant find dh2 anymore either now! Is it still running? Also im looking into another company called direct remedies ltd, does anyone have any experience of them?

Many thanks
Deb xx

[jacqui7960]

Hi ladies

I've done loads of research into this as have my Dr's and, unfortunately, there lies no other alternative but to have the MMR vaccine whether it be the full jab or just the booster. It seems that the government have taken away our choice and wasted our money for us as what vaccines our children have received this far are null and void and will be overwritten with the MMR vaccine which we decided against giving to our children in the first place. There are no single mumps vaccines within the UK and there is no prospect of there being any.

Thanks Sarah Dean!

[Coolmammy]

I'm in the same boat. My son had his measles and rubella vaccinations with Direct Health 2000 and then I paid £160.00 in advance for the Mumps vaccination. I was sent numerous appointments only to have them cancelled at the last minute because their Mumps suppliers had let them down.
I sent an email to chase it up and it came back "undeliverable". I couldn't believe it when it turned out they'd gone into liquidation!
I've wrote to the liquidators requesting my money back but they said that's highly unlikely.
I'm furious, but my main concern is that my little boy has still not had his first mumps vaccination and is now due for all his boosters. Does anyone know of any clinics in the Nort West area that have the Mumps vaccine?

[jacqui7960]

Hello everyone! I have just tried calling DH2 but the number on my appointment card for my little girl's mumps booster to be administered at the Crowne Plaza, Liverpool on 21 November 2009, was obsolete so I tried 'googling' the company for a contact number and, to my horror, this thread came up. So, I called Neil Gibson at the Liquidators and he basically advised that if you paid by credit card you would have to apply for a refund from the card company. If you paid via direct debit then, unfortunatly, as there were no funds available we won't be receiving a refund. He did go on to say that he has filed a report into Sarah Dean's conduct and reported her to the relevant authorities although it is unlikely that any action will be taken due to the cost of funding the said action and that there is probably not enough funds to recouperate any losses in any event. It appears that Sarah Dean has been taking our hard earned cash with no realistic prospect of DH2 ever receiving the vaccine from Merck as they quite openly said that they would not be producing the single vaccines. In my eyes this is fraudulent.

However, it is comforting to see that Sarah Dean and her 44 year old husband, Paul, purchased their property - 13 Colepits Wood Road, Eltham, Greater London, SE9 2QJ - on 20 July 2007 for £375,000 with our money! Her husband is also a Director of Direct Health 2 Ltd which has a registered address of Clayfied Industrial Estate, Tickhill Road, Doncaster, DN4 8QG.

I think I may just write them a letter requesting my money back to see if they have a heart!

[danela]

website address for jabs is www.jabs.org.uk

[charlotte29]

I seem to be in the same position as other people. My daughter has had the first 2 injections and is waiting on mumps. It is now time for her boosters and don't know what to do - Does anyone know if the mmr booster can be given after 2 single injections? I know this will not totally protect against mumps but am eager to get fully immunised against measles and rubella.

Am not holding out much hope for getting the mumps from DH2 or my money back and am unsure about starting now with another company.

What a nightmare after all the hours of research and sleepless nights i put into deciding to have separate vaccinations!!

[emmavw]

Does anyone know if it shows up as Dh2 on credit card bills? I'm just about to start looking through the couple of years statements to try and find my mumps payment!

[emmavw]

Is there any more news on this - i just tried to call to chase my son's mumps injections - but can't get through.

[Peanuts33]

what is the website address for 'jabs'? Have tried .co.uk and .com but neither seem to work.

Thanks

[shelsco]

The 'jabs' website has a list of clinics which still administer single vaccines (many of them NHS doctors practices that operate privately on a saturday).I would think they would also offer tests for mumps immunity too. I had my DSs tested for mumps immunity at my normal GP practice as they actually contracted mumps whilst waiting to have the vaccine from direct health. The test was a simple saliva swab and took a couple of seconds but was needed so that i could claim money back from direct health. Got the money back for that so i know i'm quite lucky but still out of pocket as Ds3 was due measles booster last saturday. went on website to check directions only to find it had gone into liquidation.

[astie]

We have the same issue and have now wriien to the liquyidators of DH2 (UK) Limited to see what response we get, not hopeful.

If the note from the liquidators is correct that Direct Health paid the phama company for the mumps vacinations and these were never supplied this may have other implications.

I know that like many other distressed parents we will not have a child not fully vacinated due to this. Could we get a class action for distress with a no win no fee case against the drug company who have not supplied the drug?

Just a thought i know the US are very stong on supporting things like this. It would be a case for distress caused rather than the cost of the vacination in my view.

The website statement is below:

If the note from the liquidators is correct that Direct Health paid the phama company for the mumps vacinations and these were never supplied this may have other implications.

Obviously

STOP PRESS

The directors of DH2 (UK) Limited (?the Company?) have instructed Neil Gibson and Mark Tailby of CBA to place the Company into Creditors? Voluntary Liquidation. Please see the letter to All Known Creditors dated 30 November 2009 under Health News on this site for further information. There is also a Proof of Debt Form under Health News.

If you have paid for a vaccination by credit card which you have not received, you may be able to claim a refund from your credit card provider. Please contact your card issuer. Alternatively, complete the attached Proof of Debt Form and return to the office address below to register your claim against the Company.

Should you have any queries, or are a creditor, please write to the address below or send an email to [email protected]

CBA

39 Castle Street

Leicester

LE1 5WN

Company Statement

Details of any major problem areas e.g. bad contracts, lost contracts, cash flow, competition, dh2uk failed due to many reasons. Its prime market was middle class families requiring the single component vaccines for measles mumps and rubella as opposed to the NHS provided combined vaccine of the MMR.

Since the economic decline and crisis that followed in 2009, many families have been umable to afford to continue their course with dh2uk and demand dropped quite markedly. Further more, the sole mumps vaccine manufacturer, Merck in the USA, as recent as October announced that it was no longer manufacturing the single vaccine for mumps. This led to an untenable situation for the company as many parents would be forced to have the MMR combined vaccine and uptake for the single vaccines would dwindle to nothing.

Merck have always made the single component mumps vaccine and have to make all three components of the MMR separately, but they are now not going to "bottle" the components separately. I believe this to be a deliberate ploy by Merck in an attempt to boost sales of their combined vaccine and to deny choice to parents who wish to have the vaccines administered separately.

It is also the wish of the Department of Health in this country to deny access to the single vaccines as they are insistent that they are not as effective as the combined vaccine when there is strong evidence to prove otherwise. The DOH and its leaders have threatened to resign if single vaccines became part of the vaccine schedule in this country and, I believe that the DOH had a lot to do with the decision of Merck not to make the mumps vaccine anymore. dh2uk had also asked on numerous occasions for an alternative vaccine to be imported under license from the MHRA, but was denied access to this vaccine on professed grounds of safety, even though the vaccine had a proven safety record and a better efficacy.

dh2uk failed due to inherent government body meddling, the economic climate and the loss of source of a major vaccine due to refusal of the pharmaceutical company to make it available, even though it had promised our supplier delivery on seven different occasions in 2009, even giving dates that were then not honoured. By the very nature of the pharmaceutical business, all vaccines have to be paid for in advance and. dh2uk had paid deposits to other suppliers which have not been returned.

The other major reason that dh2uk failed was due to the fact that it honoured outstanding vaccines to parents of the old company Direct Health 2000 Ltd, and it had also refunded some parents' money for mumps vaccine and carried over these "dues" at a financial loss to itself in the spirit of decency and the right thing to do.

Sarah Dean
Director, DH2 (UK) Limited