Long shot but does anyone have a direct contact number for Durham Passport Office or the Upgrade Team?
I applied for my twins' first passports almost 10 weeks ago and we're due to travel on Tuesday (5 days' time). I applied for an upgrade over 10 days ago but haven't heard back from the upgrade team. I've chased a few times but still nothing. I've tried to call the customer service number over 150 times in the past 2 days but it keeps saying "due to high call volume we're unable to take your call". I'm at my wits end! No one gets back to you!
Any help greatly appreciated!
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HELP PLEASE! DURHAM PASSPORT OFFICE
twinsplusE · 05/05/2022 13:27
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