Ok, I'm sorry, I'm really saying this wrongly.
I do believe she is great. Organizing student balls is great. No one is disputing that and god knows, I would be terrible at it. But she doesn't get marked on extra-curriculars, does she?
She sounds like an amazing person. She is clearly dedicated and very hard working.
But this is why she needs to get the best support. Belittling her course materials is not doing that. Belittling her tutor is not doing that. And I think assuming university is all about undergraduates is not going to do that. People aren't saying that to be harsh, honestly. It seems as if it'd be kinder, if you are a teacher, to be available all the time and to help them out with finding all the answers, including answers about admin. But actually, that's not helping in the long run. If you do that, the student won't learn.
I have not taught long enough to know if this is normal, but most of my students know when their deadlines are, how long I should take to mark things, etc. These are basics to them. Granted, I know lecturers encourage them to read the handbook - but if that's not so at your daughter's university, she will steal a march if she is more organized than the rest!
None of this is intended as an attack on her. Honestly it's not. It's just that you sound as if you are pushing her in a particular direction that's not really fair given how HE works.