Who told me they had misdelivered, and where to, but of course I have nothing in writing. Told the company it hadn't arrived, Parcelforce told them it had, they had a signature (not mine of course, as they had delivered to a completely different address about a mile from me). As Parcelforce confirmed they had a signature and said it had been received by me, ebay closed the case and found in the seller's favour. I have opened up a dispute, but I really don't think I am going to get anywhere, as I have been going round in circles. I have asked ebay to make sure they get a copy of the signature from Parcelforce, as then I can confirm it's not me, but have bad vibes about this, and don't think it is going to happen. Can I claim via PayPal?
I had another thread on this in AIBU, and people were very helpful, pointing out that the onus is on ebay/the company to prove it was delivered to me, not for me to go scrabbling around with Parcelforce.
I am over £100 out of pocket - so much for the ebay "guarantee"...
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Item missing - misdelivered by Parcelforce
6 replies
MrsSchadenfreude · 19/04/2015 22:15
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