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AIBU?

To be upset after hairdresser visit

180 replies

carlottavaldes · 22/04/2021 12:48

I've been going to the same hairdresser for 3 years and we've always had a good relationship. I went in today for a consultation before my haircut and colour next week. I'm dark blonde and want to go lighter so I asked for balayage - I had it done by her two years ago for £200 so was expecting a similar price. Instead she quoted me £300. She also said that if I paid less it would look unfinished, blocky, dry, not shiny, and I would be disappointed - which made no sense, as I paid less last time.

I told her that, but she kept pushing and didn't suggest any alternatives (e.g. highlights) - it was basically "pay £300 or have crap hair". I know she's trying to recoup the money she lost during lockdown, and to make the most of people's desperation for haircuts at the moment, but a 50% price hike is ridiculous.

I had been really looking forward to treating myself and being pampered and instead I found myself being pressured and manipulated and told that my budget was no good, which was upsetting as £200 is a lot for me. I don't want to go back, even for a cut, but I'm struggling to find an appointment elsewhere.

Has anyone else experienced hairdressers hiking their prices to make the most of people's need for post-lockdown haircuts? I have a feeling it might backfire for them.

OP posts:
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monkeysox · 22/04/2021 19:08

Fucking hell if it cost £300 quid to get my hair done I'd use shitty shop box dyes.
Max I'd pay for hilights £70 . Extortionate.

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mantlepiece · 22/04/2021 19:36

I wonder if there are many people like me that really don’t like going to the hairdressers but do it as a necessary evil🙈

I have to go every 8 weeks to get my roots done, and I pay £90 including cut and blow.

Anyway, during lockdown I became the owner of a very deep badger stripe and did not want to resort to box dye. As time went on I thought hmm there’s quite a lot of white in there and got to quite like it.

When salons opened again last year I had a feeling it wouldn’t be for long so just knew I would end up with another badger stripe.

I got my hairdresser to cut all the colour off and do his best with what was left. I have not regretted this so far and think I am going to embrace the grey.
So my next appointment should be much cheaper as it will be just a cut and blow from now on, even if he does increase his prices!

I have discovered Facebook pages full of women doing the same, I thought it was just me, but no. I think my hair is more healthy and shiny as well without the dye.

I just need to get a bit more length on and I will be good to go.

No more hours in the chair with chemicals on my head, much cheaper too!

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carlottavaldes · 22/04/2021 19:43

@mantlepiece Yes! The same thing is happening on Instagram, if you search for "grombre"

OP posts:
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ElsieMc · 22/04/2021 19:44

I have always valued good hairdressers - I went to my last hairdresser for twenty years and we remained friends when she retired. I then got another mobile hairdresser who took me a while to warm too but he did me a very good first cut in a pixie style and I was really pleased.
But my kids didn't like their hair and he charged adult prices for them as well. I noticed he missed lots of bits of hair on the kids. I did point it out and he gave varying excuses. They went back to the barbers.

As for mine, post first lockdown I was not at all happy with the cut but took it as a one off. This time omg. I look like Edmund Blackadder. Even DH took one look at me and silently handed me a hat. I am going to have to go back in a salon and tbh, reading these prices it terrifies me.

I think we tolerate bad hair cuts and colours far more than we should. We are so british about it. It is meant to be a pleasant, relaxing experience not a punishment.

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Antiqueanniesmagiclanternshow · 22/04/2021 19:44

I e just had a full head of colour, a cut and blow, multiple cups of tea and a lovely chat for £105

What exactly is balyage and why are so many people willing to pay bonkers prices for it?

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apooagnuandyou · 22/04/2021 19:48

Some women look gorgeous with grey hair. I really don't. I am sticking with my expensive hairdresser, life is too short!

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starfishmummy · 22/04/2021 20:03

"I had it done by her two years ago for £200 so was expecting a similar price. Instead she quoted me £300."


I wouldn’t expect to pay the same price as I had paid 2 years ago. Maybe not £100 more but I would have expected it to go up.

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Boomchicka · 22/04/2021 20:11

Wow, I'm so grateful for my hairdresser! Less than £70 for anything I like, I've been brunette, blonde, red, highlighted, balayage, long, short. She's been mobile for years and now has her own salon in an extension attached to her home. Nobody else can touch my hair - once I sat on the floor so she could do my hair knelt down when she was pregnant and feeling sick 🤣🤣🤣 (her choice I'm not a monster!!)

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sayWat06 · 22/04/2021 20:14

£300 for balayage is ridiculous! I pay around £160ish in central London. No way would I pay £300

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Roadtohades · 22/04/2021 20:27
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SpringtimeSummertime · 22/04/2021 21:10
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thatsgotit · 22/04/2021 21:40

[quote Roadtohades]Here you are OP - fame in your own lifetime! Read all about your story in the Scottish Daily Record: www.dailyrecord.co.uk/lifestyle/mum-complete-shock-after-being-23962405?utm_source=daily_record_newsletter&utm_campaign=daily_newsletter2&utm_medium=email&pure360.trackingid=3e8b9f1b-bee2-441e-9489-3dd953aacde4[/quote]
Isn't that a different thread?

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carlottavaldes · 22/04/2021 21:42

@Roadtohades That's not me, thank goodness, but it sounds like a very similar situation - I'm just glad I found out the price before I had anything done, unlike that poor person!

OP posts:
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indy2please · 22/04/2021 21:49

@MoreWater

I'd say if you can't afford £300 for your hair, you probably can't afford £200!

That's what I thought.
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MrsClatterbuck · 22/04/2021 22:30

@mantlepiece

I wonder if there are many people like me that really don’t like going to the hairdressers but do it as a necessary evil🙈

I have to go every 8 weeks to get my roots done, and I pay £90 including cut and blow.

Anyway, during lockdown I became the owner of a very deep badger stripe and did not want to resort to box dye. As time went on I thought hmm there’s quite a lot of white in there and got to quite like it.

When salons opened again last year I had a feeling it wouldn’t be for long so just knew I would end up with another badger stripe.

I got my hairdresser to cut all the colour off and do his best with what was left. I have not regretted this so far and think I am going to embrace the grey.
So my next appointment should be much cheaper as it will be just a cut and blow from now on, even if he does increase his prices!

I have discovered Facebook pages full of women doing the same, I thought it was just me, but no. I think my hair is more healthy and shiny as well without the dye.

I just need to get a bit more length on and I will be good to go.

No more hours in the chair with chemicals on my head, much cheaper too!

I did this 2 and a half years ago. Have absolutely no regrets and my hair is virtually white/silver. It's so freeing just having to get a cut and blow dry.
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sansucre · 22/04/2021 22:44

That really does seem an excessive rise in price, and her justification is bordering on offensive. If she can't take pride in her work and do her best at any price, she really shouldn't be doing hair.

I had my hair cut and coloured yesterday in a very well-known (and very well-respected) London salon which specialises in colour. I had braced myself for the prices to have risen dramatically, and was so relieved when the bill came in and my colour (baby lights + tint) was £127 which is exactly the same price as it was last time I was there at the beginning of 2020. My stylist's price for a hair cut had risen by £10, same as it does every year.

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bedtimeshoes · 22/04/2021 23:27

Lots of people manage just fine without a balayage. What a waste of money.

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Roadtohades · 23/04/2021 06:34

Sorry, OP - wrong thread, as you say! It does show how the popular press is ever on the lookout for a story from MN.

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GrannyWeatherwaxsHatpin · 23/04/2021 10:30

I'd say if you can't afford £300 for your hair, you probably can't afford £200!

How does that work? If you know your hair is going to cost £200 every two months and set aside £100 each month, then you've got the necessary £200. The fact that you haven't then got an extra £100 lying around doesn't mean you couldn't afford the original price Confused

I think we tolerate bad hair cuts and colours far more than we should.

Very true. I used to find having my hair coloured so stressful because the salon got it wrong so many times - in the end I got them to tell me the colour combination so that I could check it was correct next time. I shouldn't have had to do that. I also had coloured highlights put in which didn't take because my hair was too dark - it cost about £150 and when I said afterwards that I wasn't happy because there was no discernible effect, they just shrugged and said it wasn't their fault that my hair was dark. No, but as the (so-called) expert here, you should at least have advised me and let me make an informed choice.

Similarly, a well-regarded local salon did a terrible hair cut on me - she said she'd cut in layers but she'd actually just chopped chunks off. No wonder she was so quick to offer to curl it for me "for a bit of a change". Once back it its normal straightness it genuinely looked dreadful and the sides were different lengths. When I went back and asked them to fix it, there was no apology just a lot of telling me why I was wrong (I can tell when one side of my hair is an inch longer than the other or has blunt chunks cut out of it FFS). I never went back to either of those salons.

I just have it trimmed now and dye it myself. Contrary to the "shitty box dye" comments up-thread, they're pretty easy to use and give good colours.

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Cassilis · 23/04/2021 10:57

Anyone tried any of those Groupons offering balayage for £40 in London? The fine print says they add extra for long hair and toner, so sounds like the cost could soar.

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MoreWater · 23/04/2021 11:58

Further to PPs.... because £200 is in my view absolutely NOT an 'affordable' amount to spend on a hair service for anyone I know!

If £100 here or there is important to you, then I would question whether it is wise for OP to spend £200 on a hair service in the first instance. That says, she does this very rarely, but in itself I would question the logic of that because hair grows out and fades anyway.

I get the point that OP doesn't WANT to spend £300 on a hair service. But whether it's £200 or £300 I doubt that affordability alone is really the matter (attitude of hairdresser / potential quality aside).

I hope that helps Grin

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stackemhigh · 23/04/2021 12:22

@MoreWater OP has explained multiple times that the issue here is the hairdresser implied she wouldn’t do a good job for £200. It’s poor customer service, she should have just said the price is £300.

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FlyingBurrito · 23/04/2021 12:23

@MoreWater

Further to PPs.... because £200 is in my view absolutely NOT an 'affordable' amount to spend on a hair service for anyone I know!

If £100 here or there is important to you, then I would question whether it is wise for OP to spend £200 on a hair service in the first instance. That says, she does this very rarely, but in itself I would question the logic of that because hair grows out and fades anyway.

I get the point that OP doesn't WANT to spend £300 on a hair service. But whether it's £200 or £300 I doubt that affordability alone is really the matter (attitude of hairdresser / potential quality aside).

I hope that helps Grin

I don't see how the fact that you don't know anyone who can afford £200 for a haircut could lead to the conclusion that someone who doesnt have £300 also doesn't have £200.

That still doesn't make any sense. As @GrannyWeatherwaxsHatpin said if you've saved up £200 you can afford the £200 cut but not the £300 one - isn't that obvious Confused
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stackemhigh · 23/04/2021 12:26

Also, we sometimes have arbitrary limits on what we’re willing to pay.

For example, I can afford a £200 foot massager but I couldn’t justify paying more than £100 to myself, so I bought one for £100.

It’s not always about affordability.

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thatsgotit · 23/04/2021 12:39

@bedtimeshoes

Lots of people manage just fine without a balayage. What a waste of money.

Was there really any need to make such a judgemental post?
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