AIBU to be annoyed: JoJo wellies last 3 weeks. Shop says they're not supposed to last...

[Pollaidh]

Bought a £18 pair of JoJoMamanBebe wellies 3 weeks ago. By last weekend the sides had split on both boots (about 5cm long split) and water and sand were pouring into DS (3)'s wellies.

Previous JoJo wellies have outlasted 2 kids so I assumed this was a freak occurrence/materials issue. Returned them today, no receipt, shop lovely about exchanging them no problem - but then went on to admit there've been a number of similar returns and Head Office says they're "fashion boots" and not meant to be used seriously. If you want proper wellies you have to go to an outdoor shop apparently!

Given previous models lasted years, the price, and the fact that kids' wellies are going to get a hard time and should be designed for such use, AIBU to be shocked by Head Office's attitude? He's had them 3 weeks, but he's only worn them a few days within that... so basically I've bought £18 disposable wellies.

A warning: If your kids actually want to wear their wellies, you might want to avoid JoJo in future.

[Ke73]

The wellies I bought have been replaced twice due to splitting quite quickly after buying. I was told by the shop that although some customers in the area where I live had also experienced the same problem, the company felt that this was not a nationwide problem and suggested the problem might be that my child’s feet do not suit their welly design! At that price surely they should be more robust?

[BertsBlanket]

I've had the exact same problem with JoJo wellies. Only worn a handful of times before splitting along the seam. Couldn't return though as they were worn a couple of times then shelved for 2 months before being worn again (and splitting).

Crocs wellies and Aigle wellies (bought for cheap as chips in John Lewis sales I might add) have been brilliant. Clarks have gone through on the soles and leaked.

[Casschops]

Dunlop wellies will see you through.👢

[salsmum]

I wouldn't spend any money on willies I presume that is a typo?? Lol

[Dunkling]

Hunters are not shit. I have a pair, would never spend that kind of money myself on willies, and I admit when they were given to me as a gift, I too internally poo pooed them. Thought it was all name nonsense. WELL.... they are actually bloody brilliant, have been going for 5+ years, and are like walking on air.

[Catgotyourbrain]

Yes to Dunlop wellies - better than Aigles. Indestructible and super cheap

[SoHelpMeDog]

Crocs wellies are expensive but fab, had mine 10+ years and the kids boots have never split. Fab as snow boots too. Usually get them on an offer so don't pay full price.

[liquidrevolution]

Sigh. So DDs second pair of blue dinosaur wellies now has splits each side of the heel arch bit. Was going to try marks and spencers wellies but they are out of stock in her size.

So bloody annoying. Its not just the cost its the hassle of having to find replacements.

[Mrsknackered]

Jojo have been especially shit recently. I had two newborn babygrows for DS2 from there and the seams came loose on both at the feet after one wear!

[Enidblyton1]

Yes, definitely avoid Hunter. I managed to get an old pair a few years back when they went bust. Brilliant and hard wearing. Someone bought me another pair a couple of years ago and they are not a patch on the old ones

[Wando1986]

Just get a pair of dunlops and spray paint some stencil dinosaurs on to them

[Madwoman5]

Product quality

As with the Sale of Goods Act, under the Consumer Rights Act all products must be of satisfactory quality, fit for purpose and as described.

The rules also include digital content in this definition. So all products - whether physical or digital - must meet the following standards:

Satisfactory quality Goods shouldn't be faulty or damaged when you receive them. You should ask what a reasonable person would consider satisfactory for the goods in question. For example, bargain-bucket products won’t be held to as high standards as luxury goods.
Fit for purpose The goods should be fit for the purpose they are supplied for, as well as any specific purpose you made known to the retailer before you agreed to buy the goods.
As described The goods supplied must match any description given to you, or any models or samples shown to you at the time of purchase.

[MusicToMyEars800]

I spent £8 on my dds wellies, they lasted until she grew out of them and were Debenhams own brand.

[OlennasWimple]

M&S kids wellies have been great previously

[TheSnorkMaidenReturns]

I reckon Trading Standards is the place to go. There is no justification for children's 'splashing all day' wellies breaking within three weeks. Not fit for purpose.
Complain and don't give up.

I miss the woollies wellies too!

[itsgoodtobehome]

Ds has wellies from JoJo and I have wellies from Joules. All absolutely fine. I think you just got a bad pair. We've used ours loads by the way.

[liquidrevolution]

I also had to exchange dds blue dinosaur wellies after 2 month. Her old red dinosaur wellies are now on their third child so i think the quality has gone down.

In between the dino wellies i bought a cheap pair from mothercare. They lasted a week before we had to tape up the sides with gaffa tape. Which is why i went back to jojos thinking they would last.

It is so annoying! Dd cant stand the frozen and peppa pig style ones you get in supermarkets so havent tried those.

[RandomMess]

£1.99 wellies from woollies were awesome

[HerBluebiro]

Ffs hunters are the only ones that I have found that can fit my shapely calves. Don't tell me they are shit! I'll be gutted as they cost a fuck ton more than any welly should!

[HerBluebiro]

Hunters

[PidgeonSpray]

That's really bad quality and poor customer service.

Try Polarn O. Pyret. //Www.polarnopyret.co.uk

Awesome quality and they're really good at honouring refunds and exchanges for any (rare) faults

[Pollaidh]

Aigle are good for adults (especially the insulated ones for sailing), but I'm not paying those prices for kids who outgrow them every few months.

[winewolfhowls]

I got some joules wellies as a surprise gift, I avoided them myself due to their poor reputation but I have to say they have done well all winter and I can't fault them, with heavy use. I also used to have the amazing hunters of yesteryear, such a disappointment that they are now shite.

[Pollaidh]

I've never minded paying that much as they've always lasted really well, and JoJo wellies are pretty standard around here - most kids have them (they have nice designs) and most JoJo stuff is really good (washes and wears well). However, in future I'll be taking people's advice and going to supermarkets or outdoors shops.

[Suze1621]

I have only ever bought kids wellies from local supermarkets. No designer label or price tag (£18 for kids wellies!) but have never had any split or wear through despite them being passed round large extended family as outgrown and then returned for younger siblings as needed.