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AIBU?

to send this to HR

113 replies

mileend2bermondsey · 18/06/2015 17:54

I applied for a job, spent 7 hours in combination of interviews and a trial shift, was told I would hear back by Friday which was 4 days after my last interview, contacted HR on Monday with a polite, 'please can you inform me on the progress of my application' and never even recieved a 'sorry you were unsuccessful' reply. Would it be UR to send this?

Dear hr,

despite being told I would be informed of the outcome of my job application by lastweek and also emailing yourself personally to no reply I have still heard nothing back from anyone.

I find this behaviour extremely unprofessional, if you do not wish to offer me the job it is common courtesy to at least inform the applicant, especially when they contact you directly to ask.

Regards,
mileend2bermondsey

OP posts:
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AyeAmarok · 20/06/2015 14:17

All of them? You have experience of all of them then?

I was referring to the ones that behave like this (ie, what this thread is about), obviously.

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Lokidokey · 19/06/2015 23:20

An employer did this to dh a few years ago. Assurances of 'we'll let you know epithet way next week'. He heard through the grapevine they had set someone else on. They didn't have the decency to call.

In what was probably the first red flag the person employed walked out rather disgruntled some months later (small industry, word travels) and dh applied again. Once again several interviews,promises of we'll call you and nothing.

About twelve months later they did call. Employee number two had left and they were interviewing again and would dh like to resubmit his application. He declined politely.

In that case they were just a shockingly poor company with what we now know to be a high turnover of staff few of whom have a good word to say about them.

I think there is an even split between good hr teams where real life gets in the way and poor ones who really don't want to be bothered with follow ups.

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Melonfool · 19/06/2015 23:10

Those of us in HR are used to HR bashing - obviously we're all crap and inefficient. Funny how people come to us when they have a problem though huh?

I interviewed with a chap this week who referred to me all through the interview as 'HR' - as in "HR will ask a question now. HR can explain that part." I told him afterwards I would prefer to be called by my name and that he could also drop the veiled snide remarks about 'HR'. I don't know if people realise they are doing it but they don't get away with it with me.

Not bothered by random internet people doing it though.

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Usernamegone · 19/06/2015 23:02

There is also a lot of HR bashing going on here as though HR people are one homogenous lump of people who all do exactly the same job.

Did HR interview the OP and tell them that they would expect to by X date or did the manager? Why is everyone assuming the hold up (or inefficiency) is with HR?

For what's it worth I am not involved in recruitment anymore but I would have given the OP a quick call after receiving her email to apologise for the delay and to reassure her I was chasing the manager and would let her know as soon as I had some news.

OP a quick phone call is always better than an email. Why don't you give them a quick call just to let them know how much you liked the company/the role and you are a little worried as you haven't heard anything?

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Melonfool · 19/06/2015 22:15

I don't think anyone said she was being unreasonable to be pissed off, people just said not to send that email. Pretty much what you've just said.

"appreciate that the way companies/their HR dept behave is very poor. "

All of them? You have experience of all of them then?

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AyeAmarok · 19/06/2015 18:52

Wow, there is no need to be so nasty. Seems a lot of HR folk on here need to get down off their high horse and appreciate that the way companies/their HR dept behave is very poor. You seem to be on a power trip, but it will cause you to lose candidates that you may have really wanted, all because you are so dismissive of people's time and effort.

OP, YANBU to be pissed off, that's shocking. But don't send the email. Just go and find a much better job as that is the best revenge.

Ginger, no need for that. 30k by 23 is very impressive, actually. And the OP only said it because she was accused of being job-centre fodder/an idiot/someone desperate for a low paid job who'd been out of work for many years. All very unpleasant.

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scarlets · 19/06/2015 17:10

I think it's disgraceful that the company hasn't kept the OP updated, given that she's undergone not only interviews, but a trial shift! Very discourteous.

There's no excuse for it - it takes two minutes to type a "sorry for the delay, no news yet" type email. If the HR person's dog/mum/auntie/parrot has died, someone else should do it. Presumably there was more than one person involved in that arduous recruitment process!

The email wasn't sent, I see. Good. Although I understand why the OP drafted it.

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Violetapple · 19/06/2015 13:21

Ignore the sniping about your grammar, OP (incidentally, not many people can spell 'publicly' correctly, and you can!).

I'm wondering how other posters managed to infer from your original post that you are borderline unemployable, underqualified, deluded about your value to the business etc.

Your e-mail is similar to messages all of us would like to deliver sometimes, when people have been dismissive, rude, thoughtless and ill-mannered. I doubt that you ever planned to send it. It expresses your frustration and hurt feelings, which all of us experience sometimes.

Good luck with the job hunt.

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GingerCuddleMonster · 19/06/2015 12:33

I once waited nearly 2 weeks for a job offer and chased once, where the reply was "we are still considering our candidates"

I applied for other roles in the interim and was offered a great job working helping others, for the hours I wanted to do, for a national charity.

First company finally came back to say "would you be interested" I just politely declined and said I had a new role that I enjoyed.

At least I know should a position come available in that well paying company in the future I can apply again and no bridges are burnt as such.

OP glad your not sending the poorly written and cuntish e-mail and well done you on your boastful 30k+ job well done indeed Smile(slow hand claps)

...knob....

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Sallyingforth · 19/06/2015 12:30

That email is too long. Just write "Fuck off!". It will have exactly the same effect.

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PurpleHairAndPearls · 19/06/2015 12:18

If OP had posted "AIBU to think that after interviews and a trial shift, HR could have at least responded to me in the time frame promised", it would be a resounding YANBU (and in fact I vaguely remember a similar thread on here where it was mooted that companies use this tactic to get free shifts covered!)

What is BU though, is to send a rude and an up your own arse email to the company concerned. It's the way OP proposed dealing with the situation, that is getting these responses (and I hate the stupid playground bullying phrase just because a large amount of posters respond to OPs fairly aggressive posts). Plus the OPs responses themselves - including the job centre snobbery - very unattractive.

No one is covering themselves in glory here, but the best thing OP can do now is to email the company concerned to advise them she has now secured a position elsewhere as she did not hear from them.

Incidentally, the job centre website is very good for job searching as they collate every agencies and employers adverts in one place!

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Mistigri · 19/06/2015 12:04

Some astonishing replies in this thread.

HR departments, including in big companies, often are rather inefficient which is why no one is terribly surprised that 10 days later you're still waiting for signs of life.

But actually, by usual business standards, it is not acceptable to take up a full day of someone's time for no reward and with no feedback. The OP has every right to think that she is owed the courtesy of a response, although she's provably a bit U expecting the average HR department to be prompt and courteous ;)

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Theycallmemellowjello · 19/06/2015 11:56

God what a terrible idea. Do you really want to be rude and get yourself a terrible reputation, not to mention put yourself out of the running for the job, just because they're behind schedule. If you act like this in general you'll be lucky if your job hunt is successful anytime soon.

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HoldYerWhist · 19/06/2015 11:50

But thanks for pointing it out multiple times and publicly shaming me!

This is anonymous. Nobody knows you.

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Melonfool · 19/06/2015 11:40

*it can happen, not I

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Melonfool · 19/06/2015 11:40

Just to double check though - have you looked in your email junk folder? I can happen.

(I work in HR and we'd never put anything on the wall for people to laugh at, so don't take it to heart, not everyone is like that.)

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sprackenzyboiled · 19/06/2015 11:31

"Not sure why you'd make this insulting assumption other than to jump on the 'lets hate on the OP bandwagon'?"

Nope, I'm not the bandwagon type. It's because there are a lot of unemployable/barely employable interviewees flying around at the moment applying for jobs they're not qualified for and behaving in a bizarrely snappy manner that suggests they don't "get" the process of getting a job at all, or what would make people want to hire you, or that they have an unrealistic idea of how valuable they are to a company that has barely considered them yet.

If that's not you then I'm sorry, but really in the OP you do a staggeringly good impression of one.

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FabULouse · 19/06/2015 11:25

This reply has been deleted

Message deleted by MNHQ. Here's a link to our Talk Guidelines.

mileend2bermondsey · 19/06/2015 11:14

No, I am not particularly well educated. I don't have A Levels or a University degree, but nonetheless I am earning 30k+ at age 23 so I don't think my lack of formal education or correct grammar is hampering my career. But thanks for pointing it out multiple times and publicly shaming me!
Thankfully my current and past employers have placed more importance on how well I do my job rather than 'oh she used one too many ellipsis, fuck her!'

You come across like the kind of person who is now applying for a job after years of not working
Not sure why you'd make this insulting assumption other than to jump on the 'lets hate on the OP bandwagon'?

I would pin it on the wall for everyone to have a good laugh at. But we would never ever give you a job as the letter shows you to have appalling English
How professional. Would you also do this to someone who spoke English as a second language? Where do you draw the line with the public mocking and bullying?

Again thanks to those who genuinely gave advice and have been pleasant. For the THIRD time now, I will not be sending the email so I don't not require any more put downs or generally nasty behaviour.

OP posts:
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Gasp0deTheW0nderD0g · 19/06/2015 10:53

I expect heels meant with all identifiable details removed. I hope so.

My husband used to work in IT support and their office for years and years had a printout on the wall of an email from a staff member which said 'Hi, I can't send emails, can you help?'

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Postchildrenpregranny · 19/06/2015 10:48

heels99 Putting a letter/email on the staff notice board from any candidate would have earned you a strong reprimand were I your line-manager. It worries me to think HR professionals are well...so unprofessional .

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Postchildrenpregranny · 19/06/2015 10:42

24 ago I applied for a Job share in a Local Authority (I had worked for them 8 years previously for 18 months). I heard nothing for about 3 weeks after the interview and had meantime been offered a (more suitable for my need for money to support my family)full- time post, on the same grade, in a neighbouring authority.(this is in the days before email).
I rang the person who would have been my line manager and who had been on the interview panel . I knew her slightly,though hadn't been directly managed by her before, and she knew of me. She was very embarassed that
a) they hadn't offered me the post -ostensibly because I had asked at interview about the likelihood of the post becoming fulltime, at least for a while (I knew the other half of the Job share was pregnant) so they' felt I was really looking for a full time post '(!)
b) HR had not rung me -I think they though she would do it . They interviewed only two people
I was very nice about it all and took some satisfaction in telling her I had another job.Less than a year later I was interviewed again and got a more senior Job Share post with them (the ft for 8 months -it was a Maternity Leave cover-had proved very stressful) I don't think this would have been the case had I sent HR a stroppy letter( email .
I found out when I started work that they had intended to offer me the first post but meantime an existing staff member's husband had been made redundant and she had asked if she could do the 'other half' of this JS as well as her own hours and they agreed! Employment Law was a lot vaguer then .....
The whole recruitment process these days is awful-my DD1 and numerous DCs of friends have been treated appallingly by commercial companies and the charity/voluntary sector alike. It isn't good PR, but unfortunately job -seekers often can't afford to be choosy. To be fair, I think Local Authorities(only too aware of the bad press they will get) are more circumspect .
And don't even get me started on Internships....

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Marynary · 19/06/2015 10:06

I don't blame you for being annoyed as it's not a nice way to treat people. Many HR departments don't get that though and sending the e mail will achieve nothing as they won't care what you think. Also, it may come back to bite you one day.

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Violetapple · 19/06/2015 09:59

I'm surprised by the battering the OP has had on here.

OP, of course it's reasonable to feel annoyed about what has happened. You deserve the courtesy of being told the status of your application. Particularly since you spent seven hours being interviewed/assessed on a trial shift and because they told you that they would let you know by a particular date.

I'd say that your "eagerness to do the job" (a previous poster's advice) has been demonstrated already by the fact that you spent seven hours with them, and have already followed up once by e-mail.

As another poster has pointed out, it's extremely unlikely that one of the HR team or other decision makers has been hit by tragedy. Most likely it's inefficiency, rudeness or a combination of both. A surprising number of people can't bear to deliver bad news, even by e-mail, or think that they are too busy and important to keep candidates informed, or just don't have the social skills to realise that it's nice to be polite.

Job hunting is horrible, and the worst thing about it is the discourtesy of the people you have to deal with, whether HR teams or recruitment consultants. I don't think that it's acceptable to treat candidates like this: not even sending an e-mail to say, "thanks, but we went with somebody else". Nor do I think that it's fair to tell you that you are unreasonable for being annoyed at the treatment you received.

I wouldn't send the e-mail, because it may have repercussions for you in the future. However, I'd call them and ask for an update in a very gentle and polite way. I did this once, after a large company twice, in three years, sent me an e-mail telling me that they would be in touch shortly about an interview for a role they were advertising then never followed up. The second time, I asked the head of recruitment whether they welcomed feedback on the 'candidate experience', and when she said that they did, I described, very politely, how the experience had made me feel and the impression it created of that business. Even though I felt like saying, "you rude, dismissive bastards. I wouldn't want to work for you after this".

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MrsHathaway · 19/06/2015 09:46

So HR are both "not the decision makers, don't blame them if it's slow" but also "don't send that, it will kill your subsequent chances".

I don't think that's inconsistent - HR in the case of hiring are a liaison between candidates and management, and it's fairly likely that it's a management delay (which excuses the delay in a decision but not the radio silence). Equally, any rudeness directed at HR will harm subsequent chances because (1) those gatekeepers are likely to filter applications before management see them, to remove those who are completely unqualified or who are blacklisted for one reason or another and (2) they are unlikely to keep such treatment to themselves. See earlier remarks about going viral, or at the very least sticking it up on the board in the kitchen for people to laugh at.

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