We recently purchased a new bin for the kitchen, one of those £150 fancy-do-dah simplehuman bins to be precise. I've used simplehuman for years and have 2 of the smaller pedal bins in my bathrooms, and before moving house 6m ago would regularly put the simplehuman white bins out for collection with our normal rubbish and never once in about 7yrs did I have an issue with them getting collected. However before Christmas we purchased this larger bin, and started putting it out as our general rubbish bag, and 4wks running now it's been left on the side of the road come collection time. It's a 40l solid white drawstring bag, with only a small simplehuman logo on it compared to the totally see-through with lots of text recycling bags the council give you, and is obviously a bin, yet they leave it everytime...
Each time I've rung the council to report it, the first time I got asked if they could be confused with the recycling bags, no they can't, and we put it on the other side of the road with the other bins anyway to show its different. Then she asked if we could put the simplehuman bin INSIDE a black liner to save confusion! Which totally defeats the object of buying this bin as it has its own custom liners, and I refuse to pay for two lots of bin liners just so the binmen will take my rubbish!
Second and third week they apologised and sent them back to collect it, saying they'll put a note on the system its a white bag.
Forth time, yesterday, I rang and even the guy at the council said he couldn't see what the issue was as lots of brands (simplehuman, brabantia, etc.) do their own custom liners now which are all white and they've been around for years so couldn't understand why they weren't picking it up... Submitted another missed collection...
Today I come home and there's a hand written note posted through my door on council paper telling me to use black bin liners from now on or they won't collect it!! It was written in a very "or else" manner with !!
AIBU to be really annoyed by this? I've seen at least 2 other houses within two roads from me (I walk past to get to work) with the same white bins, so it's quite obviously not uncommon, and there is nothing on the local councils website stating that general waste has to be in a black liner... Should I complain to the council or just give in and buy double the amount of bags??
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AIBU?
Binmen won't pickup my rubbish because it's in a WHITE bag!?
16 replies
misseskimo · 23/01/2015 18:11
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