So, this week, I ordered a washing machine from Currys. Being not terribly handy myself (see previous threads!) I also ordered installation.
Today, my washing machine was delivered but the delivery drivers (from the manufacturer) advised me that they do not install machines on behalf of currys and Currys would be sending someone themselves.
2 phone calls and almost an hour on the phone later, it transpires that Currys employ precisely NOT ONE PERSON who is capable or paid to install washing machines. Is anyone else surprised by this? I certainly was...
It's not that they won't install my washing machine today, they won't install it EVER. But that's ok, because they'll refund the £20 I paid for a service that they never had any intention whatsoever of providing.
Plus DS is getting sicker and sicker in hospital, likely to need tube feeding and a blood transfusion and to be honest, I could do without having a bloody great washing machine still in its packaging in the middle of my kitchen floor. I could do with it cleaning clothes.
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to wonder where the heck CurrysChris (in the vein of OcadoAnnie) is when you need him/her? Appalling customer service.
23 replies
Trazzletoes · 13/10/2012 11:28
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